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Nissan of Queens

(743 reviews)
Visit Nissan of Queens
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 10:00am–6:00pm 7:00am–5:00pm
Tuesday 10:00am–6:00pm 7:00am–5:00pm
Wednesday 10:00am–6:00pm 7:00am–5:00pm
Thursday 10:00am–6:00pm 7:00am–5:00pm
Friday 10:00am–6:00pm 7:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (929) 244-4143 (929) 244-4143
Used (929) 244-4150 (929) 244-4150
Service (347) 809-2820 (347) 809-2820

Reviews

(743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Queens from DealerRater.

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Erick gave my husband and I the best experience ever....

Erick gave my husband and I the best experience ever. This is our 3rd purchase today and it was better then the last 2 couldn't ask for more. Also the finance manager Alex Pollack was amazing so 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

He was amazing, So helpful to my husband and I. The best...

He was amazing, So helpful to my husband and I. The best experience I’ve had in any car dealership. Words can’t express how thankful we are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Alexandramcgeachy! We're so happy we were able to help you out!

Today was my first time at a car dealership, and ERICK...

Today was my first time at a car dealership, and ERICK DISLA was beyond helpful thought this whole process, I really appreciated him explaining every little detail to me. Excellent customer service would 100% recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Rafena Sears, we are so happy to read such a great review about Nissan Of Queens!

Great Customer service. I had really good experience....

Great Customer service. I had really good experience. Erick Disla was very Knowledgeable about the car that was being sold Very understanding easy talk too.just a good experience all around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kaycbanks, thank you for your kind words and this wonderful review!

Erick es una persona agradable y muy amable y quede...

Erick es una persona agradable y muy amable y quede satisfecha con la compra de mi carro me ayudo bastante y pude salir felizmente Montada en una nueva nissan Rogue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Lo mejor del dia ! esperabamos un servicio que fue...

Lo mejor del dia ! esperabamos un servicio que fue sustancioso para nosotros ..objetivo logrado gracias a erick , satisfecho con mi nuevo carro y además es un nissan ! ! ! El 2020 también tiene sus oportunidades para todos los clientes en la nissan !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Hugo Delgado, thank you so much for your positive comments about Nissan Of Queens!

Loved working with Eric, direct and to the point. He was...

Loved working with Eric, direct and to the point. He was able to fit us in on short notice, answered all of our questions, and didn’t make us feel rushed in the process. Will be working with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Will work with and recommend Eric in the future. He...

Will work with and recommend Eric in the future. He explained And demonstrated everything. He made the process seamless and kept me informed the entire time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Bmelaram, we are glad we could help!

Great experience

I don't typically write reviews but I feel compelled to recommend this dealership to consumers. It started with the professional approach with my initial phone inquiry with John Paul and carried through until he had me follow him to the expressway as I left the dealership in my new ride. John Paul was up to his elbows in alligators managing many tasks as he coordinated my transaction yet he exceeded my expectations in supporting me through the process. The team at the used car shop went out of their way to help me load my motorcycle in the bed of the truck - dirty, heavy motorcycle and no easy task. What a great team! The finance guy, Alex, was a salt-of-the-earth guy for whom I quickly gained trust and respect. In all honesty, I rode 4.5 hours to see this truck with a fair amount of skepticism... and drove away with my bike in the back feeling completely satisfied with the experience. Word to the management of Nissan of Queens - these guys are doing a great job. Many thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Ktm Steve, we are very happy to have provided you with such a positive experience!

Very nice

I went to get in and get my oil changed and was worried it would take longer than predicted so i asked Alicia if I could get a rental car for the day so that I wouldn't be waiting around, instead she went out of her to check on my car to make sure it was processed quickly. As soon as she saw it being brought out she came and told me. She also made me aware of the 4% rate on using a card instead of cash before I got charged. I also liked that I was able to sit outside and enjoy the weather while waiting for my car. Again, thank you to Alicia for going above and beyond for my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Denisa S., thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Queens!