[{"id":210685,"firstName":"David","lastName":"O'Brien","titleText":"Sales Consultant","shortBioText":"Dave has been selling Ford, Lincoln, and Mercury's on Long Island for 20+ years. He has a loyal customer base and he loves our New York Knicks and prides himself on customer satisfaction. Come in and chat with Dave about sports and cars.","emailTxt":"dave@fordofqueens.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/1f26f7670752.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118153,"personPtyId":44146830,"firstName":"Liz","lastName":"Girnus","titleText":"Sales Consultant","shortBioText":"Liz has been in the business for 20 years. Liz is one of the top sales people in the country ! Liz prides herself in keeping a long lasting relationship with her customers. Liz loves to spend time with her daughter and is very involved in her community.","emailTxt":"lizg@fordofqueens.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/fa2ea5e519b6.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118176,"personPtyId":44147142,"firstName":"Reginald","lastName":"Williams","titleText":"Finance Manager","shortBioText":"Reginald Williams has been a finance manager for 5 years in and around Manhattan, Brooklyn and now Queens. Reggie has a great relationship with all his lenders and customers. Reggie on his spare time likes to play and watch sports, and spend time with his family.","emailTxt":"rwilliams@fordofqueens.com","combinedEmpAvgRatingNbr":4,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":82,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/db6b375d-6d66-4220-b62f-0118522f522d.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":385355,"personPtyId":39551404,"firstName":"Yvonne","lastName":"Brown","titleText":"Internet Sales Manager","emailTxt":"yvonneb@fordofqueens.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11195,"dealerEmpStartDtUtc":"1375315200","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":118110,"firstName":"Jose","lastName":"Ocasio","titleText":"Sales Consultant","shortBioText":"Jose has been in the business for over 10 years now and loves what he does. He has a strong customer base, and his knowledge shines through. Jose enjoys spending time with his family and he loves exotic cars. Come down and talk to Jose today.","emailTxt":"jose@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":113,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/18da6bc6-d71a-4ce9-9219-6b4de3660ade.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118144,"personPtyId":44184109,"firstName":"Sal","lastName":"Ambrosio","titleText":"Sales Consultant","shortBioText":"Sal Ambrosio is one of our GREATS here at Ford Lincoln of Queens. Some of you may remember him from Huntington, but not anymore, he has brought his talents to Queens! His favorite things are the NY Yankees, Giants, his family, and of course his dog, YES, he has a soft spot for animals.","emailTxt":"salsellscars@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/2425373d-cd10-4ea7-acce-8a8954570e48.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118116,"personPtyId":44170551,"firstName":"Seth","lastName":"Brettler","titleText":"Sales Consultant","shortBioText":"Seth Brettler has been selling cars for 16 years and has a large customer base. His customers follow him all the way from Huntington to Queens. Seth enjoys spending time with his son and loves the NY Giants.","emailTxt":"blue22772@hotmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/0e9ba4a6-84ce-4b9c-bdaa-7c113926e621.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118117,"firstName":"Jack","lastName":"D'Avanzo","titleText":"Sales Consultant","shortBioText":"Jack Davanzo has been selling cars for 25 years and has managed 3 stores around the metro area. Jack is full of product knowledge and has a great relationship with all of his customers. Jack enjoys spending time with his wife and 2 kids! Come down and speak with Jack.","emailTxt":"jack@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/d9cd2ea9-4428-436e-8bd4-9bbee2992431.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118142,"personPtyId":44185380,"firstName":"Philomena","lastName":"Fullerton","titleText":"Sales Consultant","shortBioText":"Philomena has been selling cars for about 20 years in the Queens community. She prides herself in helping customers with questions, and loves to make customers feel comfortable in their purchase. Her hobbies include swimming and ballroom dancing.","emailTxt":"philomena@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/4f6afeb8-3ec9-435e-9360-f36d0306c409.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":118151,"personPtyId":39539577,"firstName":"Andy","lastName":"Simonetti","titleText":"Sales Consultant","shortBioText":"Andy has been in the car business since 1978 and he is still rolling. He has a fantastic relationship with his customers. His hobbies includes spending time with his wife and his two twin daughters.","emailTxt":"andy@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/9eaefb7b-ff3e-4c4b-abc5-bd173d057ed6.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":356592,"personPtyId":44174063,"firstName":"Jovan","lastName":"Jackson","titleText":"Ford Lincoln Tech Specialist","emailTxt":"jovan@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11195/employees/3a72ea2eec7b.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":356594,"personPtyId":44174969,"firstName":"Choi","lastName":"Min","titleText":"Sales Manager","emailTxt":"min@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":356593,"personPtyId":44174937,"firstName":"Jaewon","lastName":"Yi","titleText":"Sales & Leasing Specialist","emailTxt":"jae@fordofqueens.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491184,"personPtyId":38574894,"firstName":"Kevin","lastName":"Persaud","titleText":"Sales Manager","emailTxt":"kpersaud@me.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11195,"certifiedEmployee":false,"deptDscrp":"Management"}]

Ford Lincoln of Queens

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Ford Lincoln of Queens Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Welcome to Ford Lincoln of Queens! Located in Jamaica, NY, Ford Lincoln of Queens is proud to be one of the premier deal

...

erships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln of Queens a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call us for your No-Obligation Internet Price Quote from our Internet Department.

"Ford Lincoln of Queens get a free Weber grill with purchase of a new or pre-owned car till end of the month"

Reviews

4.7 out of 5 4.7
778 lifetime reviews. Includes reviews of Ford Lincoln of Queens from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2019

    I worked with Keith while I was car shopping. He is one of those rare honest sales people who does everything for you. I was in the market for a preowned... car for 2-3 months and worked with more than a dozen dealers. But Keith from Ford Lincoln of Queens Boulevard earned my trust the moment I spoke to him. I am very when it comes to it, but I ended up putting down the advance money the same day, that too without seeing the car. There were some minor issues (one key was misplaced and rear wiper blade was old). I asked him to take care of the key fob, he spent around $500 from his pocket to get a new key made and reprogramed for the Audi Q7 i purchased from him. That is how much he care for his customers. Even more, a week later, I have a shipment from him, a new set of wiper blades, not just rear, but front ones as well. Keith and this dealership are honest and I definitely recommend.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your thoughts, Keith! Your recommendation means so much to us and we're so happy to have earned it. Please don't hesitate to rea...ch out to us if there's anything more we can do!

  • 5.0 out of 5
    October 6, 2019

    Thanks a lot to Yvonne Brown,Henry Dominguez, Auto Techs and the rest of the staff at the service department, Ford/Lincoln Of Queens. Is a true professional... when it comes to customer service, which is very rare these days. I will always take my car for service and repairs at Ford/Lincoln of Queens.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Yvonne Brown

    Internet Sales Manager

    NOT RATED

  • June 29, 2015

    I walked into the dealership looking for advice on a used car and could not believe the personal service and attention I had received from the staff. Sales... Associate Ken and Sales Manager Serge walked me through the entire process, and made it so painless I was able to drive off the parking lot with a beautiful 2012 Ford 90 minutes later. I've bought cars for 30 years and never had this sales experience before. Finance Manager Reggie knows every bank in NYC and Director of Operations Rob treats his customers like family. I am recommending this place to everyone that I know. I look forward to doing many years of continued business with Ford-Lincoln of Queens. Thanks a lot guys!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate the kind words. We work hard to make our customers happy. Enjoy the car and we will see you around the neighborhood. Thank you.

  • 5.0 out of 5
    August 2, 2019

    Excellent customer service without the hassle. Dave O'Brien and the managers at Ford Lincoln of Queens are very attentive, patient and professional when... it comes to selling cars. I've owned quite a few cars and must say this was a great experience. I will definitely give them more business. I even had a personal issue they assisted me with. These guys are genuine and I appreciate that.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David O'Brien

    Sales Consultant

    (4.8) 23 reviews

    Reginald Williams

    Finance Manager

    (4.0) 82 reviews

    Jack D'Avanzo

    Sales Consultant

    NOT RATED

    Choi Min

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    August 1, 2019

    Yvonne Brown the customer service relations manager at the service department is a true professional when it comes to customer service which can be rare... these days.She is in top of her game to make sure you have the best service experience She is a total asset to Ford Lincoln of Queens.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yvonne is an amazing member of our team! Thank you for your feedback, we will be sure to share it with her. Have a great day!

  • 5.0 out of 5
    July 28, 2019

    I've been a Toyota customer since 2001 however this time they were unable (or unwilling) to consider what I asked for. My husband and I decided to go... to Ford Lincoln of Queens and met with David O'Brien. He was able get us more than what we wanted for the right price. It was the fastest car deal ever. There was no haggling needed. Mr. O'Brien was very professional as well as everyone else we met. We definitely recommend this dealership and will go back for our next vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our number one goal is attaining 100 percent customer satisfaction in all aspects of our dealership. If you have any additional questions about your ...new vehicle, we will be more than happy to assist you! Safe travels!


    Worked with:
    David O'Brien

    Sales Consultant

    (4.8) 23 reviews

  • 5.0 out of 5
    July 1, 2019

    THANK YOU JOSE FOR HELPING US TO GET OUR NEW CAR. YOU ARE AN AMAZING HUMAN BEING. WE ARE DEFINITELY GOING BACK TO FORD NEXT TIME WE NEED A CAR. THANK... YOU AGAIN.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jose Ocasio

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    June 29, 2019

    Fantastic dealership,super knowledgeable and very attentive. Out of all the dealerships we'd had been to we deiced to deal with them. Friendly with excellent... customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2019

    finally a dealership that doesn't pressure you into getting something you don't want and are professionals. The work with you not against you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jack D'Avanzo

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    June 9, 2019

    I leased my first and second vehicles--both Fusions--from this Ford location. I just began leasing the latter yesterday. So far I'm satisfied with the... car and feel I got a good deal on the price. Philomena Fullerton and Jack Schwartz were both very helpful and patient in helping me find the right car at the right price for me

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Philomena Fullerton

    Sales Consultant

    NOT RATED

View More Reviews