New 866-234-6609 Dealer Website
Used 877-378-1363 Email Dealer
Service 866-495-1889

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Reviews

Average Ratings

4.8
Average based on 270 reviews
  • Amazing Experience!!

    I walked into the dealership looking for advice on a used car and could not believe the personal service and attention I had received from the sta...

    Dealer Response

    We really appreciate the kind words. We work hard to make our customers happy. Enjoy the car and we will see you around the neighborhood. Thank you.


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    I walked into the dealership looking for advice on a used car and could not believe the personal service and attention I had received from the staff. Sales Associate Ken and Sales Manager Serge walked me through the entire process, and made it so painless I was able to drive off the parking lot with a beautiful 2012 Ford 90 minutes later. I've bought cars for 30 years and never had this sales experience before. Finance Manager Reggie knows every bank in NYC and Director of Operations Rob treats his customers like family. I am recommending this place to everyone that I know. I look forward to doing many years of continued business with Ford-Lincoln of Queens. Thanks a lot guys!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    We really appreciate the kind words. We work hard to make our customers happy. Enjoy the car and we will see you around the neighborhood. Thank you.


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  • Excellent Service from Liz

    Liz worked very closely with me on getting my new lease on the Ford Fusion to an attractive rate. She patiently explained everything to me over t...


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    Liz worked very closely with me on getting my new lease on the Ford Fusion to an attractive rate. She patiently explained everything to me over the phone and on emails. I would highly recommend her to anyone.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service and EXPERT repairs!!

    Great expert service!!! I even forgot something in the loaner car and they called me immediately and returned it to me. THANKS A MILLION!!!


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    Great expert service!!! I even forgot something in the loaner car and they called me immediately and returned it to me. THANKS A MILLION!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Queens Ford Lincoln

    I was greeted almost immediately upon entering the showroom. Seth was friendly, knowlegable and willing to work with me.


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    I was greeted almost immediately upon entering the showroom. Seth was friendly, knowlegable and willing to work with me.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    everyone was great. the people working there were all super nice and friendly and kept you updated as to the status of your repairs.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Martha! We hope to be of service to you again! Take care!


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    everyone was great. the people working there were all super nice and friendly and kept you updated as to the status of your repairs.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Martha! We hope to be of service to you again! Take care!


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  • Love my Edge!

    Great staff. Very helpful and friendly. Great suv!!

    Dealer Response

    Sophia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to yo...


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    Great staff. Very helpful and friendly. Great suv!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Sophia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We look forward to your next visit!


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  • Tom Cinelli is the worst car dealer I ever met.

    Tom Cinelli is the worst car dealer I ever met. I will also send an email to Ford company and let them know what kind of service he had provided m...

    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership, Clyde. Our customers mean a great deal to us and we regret ...


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    Tom Cinelli is the worst car dealer I ever met. I will also send an email to Ford company and let them know what kind of service he had provided me. Also I had an appointment and he was 48 mins late and never apologized.

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're extremely disappointed to hear about your negative experience at our dealership, Clyde. Our customers mean a great deal to us and we regret that we failed to provide you with the quality experience you deserve. Please reach out to our General Sales Manager, Michael Duff at (718) 657-8888 and we will do our best to make this better. We hope to hear from you soon.


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  • Excellent, hassle-free service!

    I brought the car in for its regularly scheduled maintenance, as well as an issue with the air conditioning. They quickly performed the maintenenc...


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    I brought the car in for its regularly scheduled maintenance, as well as an issue with the air conditioning. They quickly performed the maintenence and the diagnostic for the ac. I was given my cat back immediately while the part that was needed was ordered. I brought the car back in when the part arrived and was given a loaner vehicle while the ac was being repaired. When the car was ready, I was able to pick it up immediately. The service was done quickly and professionally. This is a great service team.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent, hassle-free service!

    I brought the car in for its regularly scheduled maintenance, as well as an issue with the air conditioning. They quickly performed the maintenenc...


    Show Full Review

    I brought the car in for its regularly scheduled maintenance, as well as an issue with the air conditioning. They quickly performed the maintenence and the diagnostic for the ac. I was given my cat back immediately while the part that was needed was ordered. I brought the car back in when the part arrived and was given a loaner vehicle while the ac was being repaired. When the car was ready, I was able to pick it up immediately. The service was done quickly and professionally. This is a great service team.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Service is great staff are very helpful ...................................................................................


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    Service is great staff are very helpful ...................................................................................

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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