Reviews

Average Ratings

4.8
467 lifetime reviews. Includes reviews of BMW of Freeport from DealerRater.com
  • Best BMW Experience Ever!

    I just transacted my third CPO BMW with Carlos Nieto and his team, Frank Gaeta and Robert Savage. The entire team is highly organized and professi...

    Dealer Response

    Thank you for the kind review, Randy! We're so glad that you've had multiple great experiences at our dealership and that you've always felt welco...


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    I just transacted my third CPO BMW with Carlos Nieto and his team, Frank Gaeta and Robert Savage. The entire team is highly organized and professional. Carlos is the most sincere, honest, easy going and knowledgeable sales rep and manager I have ever encountered at a BMW dealership. He is a genuine, all around good man and he ensures the buying/leasing process goes smooth. I can highly recommned Carlos and his team to anyone looking to get into a CPO BMW!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the kind review, Randy! We're so glad that you've had multiple great experiences at our dealership and that you've always felt welcome by our staff. We appreciate your loyalty throughout the years and look forward to serving you for many more! Best, BMW of Freeport Team


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  • Genuine professionalism!!
    November 21, 2017

    It's my pleasure to discuss my experience at BMW of Freeport and specifically Keith Lindsay. He was not only knowledgeable but a genuinely down t...

    BMW of Freeport

    Thanks for the five-star review, Mark! We look forward to sharing your kind review with Keith. We appreciate your recommendation and hope to see y...


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    It's my pleasure to discuss my experience at BMW of Freeport and specifically Keith Lindsay. He was not only knowledgeable but a genuinely down to earth guy. I'll recommend him and the dealership to anyone I know looking for that kind of car.

    Does recommend this dealer
    BMW of Freeport

    Thanks for the five-star review, Mark! We look forward to sharing your kind review with Keith. We appreciate your recommendation and hope to see you again!


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  • Excellent Experience!
    November 20, 2017

    Our experience at Freeport BMW was great! From the moment we walked in we felt welcomed. Keith Lindsay was our sales rep and was excellent. He ans...

    BMW of Freeport

    Thanks for taking the time to share your feedback, Gina! We will be sure to pass along your message to Keith and Tom. Please never hesitate to rea...


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    Our experience at Freeport BMW was great! From the moment we walked in we felt welcomed. Keith Lindsay was our sales rep and was excellent. He answered all of our questions and was quite patient throughout the whole process. Really appreicate how well they worked with us to get us into a new BMW. Thanks Keith & Team!

    Does recommend this dealer
    BMW of Freeport

    Thanks for taking the time to share your feedback, Gina! We will be sure to pass along your message to Keith and Tom. Please never hesitate to reach out if there is anything else we can answer or do for you. Congrats on your new BMW!


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  • My experience was amazing
    November 15, 2017

    My sale rep was amazing and very helpful she make sure I got they car I want and she work with me in every way I???m so happy she was our sale rep

    BMW of Freeport

    We're thrilled to hear our team provided you with an excellent experience and got you into the vehicle you wanted! Thanks for sharing your excelle...


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    My sale rep was amazing and very helpful she make sure I got they car I want and she work with me in every way I???m so happy she was our sale rep

    Does recommend this dealer
    BMW of Freeport

    We're thrilled to hear our team provided you with an excellent experience and got you into the vehicle you wanted! Thanks for sharing your excellent review. We hope to see you again!


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  • Great Experience!!
    November 14, 2017

    Joe Sienkwicz was a very nice sales person very professional he did it a excelent job, very kind person, we are so happy with the new car and tha...

    BMW of Freeport

    Thanks for sharing your feedback, Denis! Joe will be happy to hear about your kind review. Congrats on your new car!


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    Joe Sienkwicz was a very nice sales person very professional he did it a excelent job, very kind person, we are so happy with the new car and thank you so much !!

    Does recommend this dealer
    BMW of Freeport

    Thanks for sharing your feedback, Denis! Joe will be happy to hear about your kind review. Congrats on your new car!


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  • GREAT EXPERIENCE
    November 13, 2017

    from the store manager Carlos to Frank right back to the finance manager Robert i felt comfortable they worked with above and beyond went in with ...

    BMW of Freeport

    We're happy to hear our team provided you with an awesome experience! Please never hesitate to reach out if there is anything else we can do for y...


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    from the store manager Carlos to Frank right back to the finance manager Robert i felt comfortable they worked with above and beyond went in with a 2011 Mercedes walked out with a 2017 BMW x5

    Does recommend this dealer
    BMW of Freeport

    We're happy to hear our team provided you with an awesome experience! Please never hesitate to reach out if there is anything else we can do for you. Congrats on your new BMW!


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  • The Ultimate Service for the Ultimate Driving Machine!
    November 12, 2017

    This was my first time having my BMW serviced and I couldn't have had a better experience. I was expecting similar service as to when I go to Audi...

    BMW of Freeport

    We're happy to hear you had an excellent experience with us! We will always strive to go above and beyond to ensure all your needs are met. We app...


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    This was my first time having my BMW serviced and I couldn't have had a better experience. I was expecting similar service as to when I go to Audi and Mercedes but I couldn't have been more wrong. Matthew went above and beyond to make sure that I was informed, comfortable, and made to feel as if I were a priority. I will strongly recommend BMW of Freeport to my friends and family specifically due to the service that I received today. Thank you.

    Does recommend this dealer
    Came in for service or repair
    BMW of Freeport

    We're happy to hear you had an excellent experience with us! We will always strive to go above and beyond to ensure all your needs are met. We appreciate your recommendation and your business! Please let us know if there is anything else we can do for you.


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  • Great experience
    November 12, 2017

    Jacqueline Chait made the entire experience a pleasure. She was determined to not let me drive out of there w/o a car. She was open to negotiati...

    BMW of Freeport

    Congratulations on your 8th BMW, Peter. Jacqueline is a dedicated member of our team and we are happy to learn that she made your experience with ...


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    Jacqueline Chait made the entire experience a pleasure. She was determined to not let me drive out of there w/o a car. She was open to negotiation & went above & beyond. She was successful & I'm driving my 8th BMW.

    Does recommend this dealer
    BMW of Freeport

    Congratulations on your 8th BMW, Peter. Jacqueline is a dedicated member of our team and we are happy to learn that she made your experience with us easy and memorable. Let us know if there is anything else we can help you with. We look forward to your next visit.


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  • Excellent Experience!!
    November 7, 2017

    I was working with Brandy Tsintavis trying to find a better deal than any other dealership I went to (which was essentially about 6 other BMW deal...

    BMW of Freeport

    We're happy to hear Brandy got you a great deal on a great vehicle! We will be sure to share your kind words with our team. Congrats on your purch...


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    I was working with Brandy Tsintavis trying to find a better deal than any other dealership I went to (which was essentially about 6 other BMW dealerships). Xeno Sideropoulous called me and had a brand new 2018 340i xdrive m performance. This car was actually exceeding my expectations. Usually I am at the dealership for half the day trying to finalize everything. But Brandy was excellent, and had all the paperwork ready for me to sign so I wouldn't be there for more than an hour or 2. She was very helpful, patient, knowledgeable and extremely nice. The process was quick and definitely the best experience I ever had at a car dealership. I highly recommend them and will tell all my associates about the great customer service.

    Does recommend this dealer
    BMW of Freeport

    We're happy to hear Brandy got you a great deal on a great vehicle! We will be sure to share your kind words with our team. Congrats on your purchase and we hope to see you again! - BMW of Freeport Team


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  • After our complaints, they give us $100 off
    October 26, 2017

    After the complaints, we did get $100 off. I am a little disappointed but after they did some change, I still give three stars. Thanks

    BMW of Freeport

    We appreciate your feedback. We will always do what we can to resolve any issues or concerns you may have. Please let us know if there is anything...


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    After the complaints, we did get $100 off. I am a little disappointed but after they did some change, I still give three stars. Thanks

    Does recommend this dealer
    Came in for service or repair
    BMW of Freeport

    We appreciate your feedback. We will always do what we can to resolve any issues or concerns you may have. Please let us know if there is anything else we can do for you. Best, Gregg Vitello General Manager gvitello@bmwoffreeport.com 516-208-2311


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