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Reviews

Average Ratings

4.9
175 lifetime reviews.
  • Customer satisfaction guaranteed!

    I had the best experience when I purchased my X5. Sandy was incredibly helpful and knowledgable. She was very thorough in answering all my questio...

    Dealer Response

    Michelle - Congratulations on your X5! We're happy to hear Sandy was able to meet your expectations and we hope to see you again in the future.


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    I had the best experience when I purchased my X5. Sandy was incredibly helpful and knowledgable. She was very thorough in answering all my questions. I highly recommend her if interested in purchasing any BMW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michelle - Congratulations on your X5! We're happy to hear Sandy was able to meet your expectations and we hope to see you again in the future.


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  • Very good dealer

    Very good customer service and contact information are up to date

    Dealer Response

    Thanks for your review, Richie! We're happy to hear that you had a good experience with us. We appreciate your business, we hope to see you agai...


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    Very good customer service and contact information are up to date

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Richie! We're happy to hear that you had a good experience with us. We appreciate your business, we hope to see you again! -BMW of Freeport Team


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  • Best BMW Experience Ever!

    I just transacted my third CPO BMW with Carlos Nieto and his team, Frank Gaeta and Robert Savage. The entire team is highly organized and professi...

    Dealer Response

    Thank you for the kind review, Randy! We're so glad that you've had multiple great experiences at our dealership and that you've always felt welco...


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    I just transacted my third CPO BMW with Carlos Nieto and his team, Frank Gaeta and Robert Savage. The entire team is highly organized and professional. Carlos is the most sincere, honest, easy going and knowledgeable sales rep and manager I have ever encountered at a BMW dealership. He is a genuine, all around good man and he ensures the buying/leasing process goes smooth. I can highly recommned Carlos and his team to anyone looking to get into a CPO BMW!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review, Randy! We're so glad that you've had multiple great experiences at our dealership and that you've always felt welcome by our staff. We appreciate your loyalty throughout the years and look forward to serving you for many more! Best, BMW of Freeport Team


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  • Great Certified Pre-Owned Experience

    I just had a wonderful experience at BMW of Freeport. I travelled from over 100 miles away to purchase my CPO BMW 3 series. A special shout out go...

    Dealer Response

    Thanks for sharing your review, Michael! We're delighted to hear that you had such a positive experience with us. We'll be sure to pass along yo...


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    I just had a wonderful experience at BMW of Freeport. I travelled from over 100 miles away to purchase my CPO BMW 3 series. A special shout out goes to Pre-Owned Sales Manager Carlos Nieto who worked tirelessly to not only get me a fantastic deal on the price of my new BMW, but also helped to get me the best financing deal and rebates from BMWFS as possible. I am grateful for his work. Frank was my salesman on the transaction and he worked with me over the two day process to make sure I was well attended to and made sure I knew all about my new car. A veteran of BMW, he knows his cars well. I also would like to thank finance manager Robert Savage who made the usually tedious paperwork process as painless as can be. Do not hesitate to come to the Pre-Owned sales team at BMW of Freeport if you want a great deal and positive sales experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your review, Michael! We're delighted to hear that you had such a positive experience with us. We'll be sure to pass along your kind feedback to our team. We appreciate your business, have a happy holiday! -BMW of Freeport Team


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  • Director of Engineering

    Had a great buying experience with Carlos Nieto, the CPO sale manager for BMW of Freeport. This is the second CPO I have purchased with the help ...

    Dealer Response

    Thanks for your review, Rick! We're glad to hear that Carlos was so helpful. We'll be sure to pass along your kind feedback. We appreciate your...


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    Had a great buying experience with Carlos Nieto, the CPO sale manager for BMW of Freeport. This is the second CPO I have purchased with the help of Carlos. Carlos remembered me from 4 years ago, and greeted me like an old friend. We quickly reached a very reasonable price on the new CPO and a very good trade in value on my current BMW. Carlos took care of all my concerns on the new CPO before delivery and I am a very happy customer. Go see Carlos he will treat you right.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Rick! We're glad to hear that Carlos was so helpful. We'll be sure to pass along your kind feedback. We appreciate your business, we look forward to seeing you again!


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  • Need a great sales person? John Bravo is your man!

    John Bravo has and will go over an above to make your buying experience as easy and pain free as possible. Having dealt with numerous other sales ...

    Dealer Response

    Scott, Thank you for your business! We are glad you had a positive experience with John. Thank you for your review and come back any time! BMW ...


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    John Bravo has and will go over an above to make your buying experience as easy and pain free as possible. Having dealt with numerous other sales people and dealers, having to had the pleasure of buying my new 328 from him was truly a breath of fresh air.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Scott, Thank you for your business! We are glad you had a positive experience with John. Thank you for your review and come back any time! BMW of Freeport Team


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  • Car buying made easy

    Mr. Canty was kind, honest, and professional. He made the entire leasing process streamlined and easy and got me a great deal. This was the third...

    Dealer Response

    We are happy to hear about your experience with Mr. Canty. Thank you for your five-star review!


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    Mr. Canty was kind, honest, and professional. He made the entire leasing process streamlined and easy and got me a great deal. This was the third BMW dealership I approached in the last 4 months. I couldn't trust the other salesmen, they kept adding unnecessary fees. Mr. Canty didn't even try and I recommend him highly.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear about your experience with Mr. Canty. Thank you for your five-star review!


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  • The One and Only Person to see.....

    The first time I visited BMW - Carlos approached, introduced himself and was genuinely interested in hearing what I was looking for - as opposed t...

    Dealer Response

    Hello, Catherine! Thank you for your wonderful review! We will be happy to let Carlos know that his five-star service has been recognized. Thank y...


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    The first time I visited BMW - Carlos approached, introduced himself and was genuinely interested in hearing what I was looking for - as opposed to the salespersons who simply want to match you with whatever they are trying to sell. I knew this was someone I could be comfortable working with - boy, was I right! He didn't try to sell me a car - instead, he listened to what I was looking for; he didn't push me to spend more - instead, he asked how much I was looking to spend; he didn't pick a car and pressure me to settle - instead, he told me to sit tight and he would find the car for me. He did - again and again. Once again, it's time to trade up and I would not think of working with anyone else. Carlos has listened and assured me that he will find the car I'm looking for and I'm certain he will. Friendly, smart, honest and trustworthy - the most important qualities when you are investing in any product but especially an automobile.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Catherine! Thank you for your wonderful review! We will be happy to let Carlos know that his five-star service has been recognized. Thank you for choosing BMW of Freeport!


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  • Amazing Car Buying Experience With Nina!!!

    I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service ...

    Dealer Response

    Jeremy, thank you for taking the time to leave us a review on Cars.com too! We are beyond happy to hear about your excellent experience with our d...


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    I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service and assistance I received it absolutely warrants a rave review! From the moment I found the car online to the moment I drove the car home I was treated with the utmost respect and I was helped by a sales woman by the name of Nina. Despite the fact that I live in Connecticut and the dealership was in New York, Nina made this a smooth and easy purchase. Nina explained all the ins and outs of an out of state sale and she took all the guess work out of the transaction which was very much appreciated. Nina also kept me in the loop every step of the way, going above and beyond with numerous phone calls and texts which made me feel great knowing things were progressing with the sale. BMW of Freeport helped me with financing even with my not so perfect credit history and gave me a more then fair deal on both my trade in and the car I purchased from them. Carlos (Ninas Manager) was also extremely pleasant to work with. Carlos and Nina both made a lasting impression on me and made my experience at BMW of Freeport extraordinary! I highly reccomend that if your in the market for a new or used car that you go to see Nina at BMW of Freeport and I promise you won't regret it. I feel truely blessed to now own my DREAM CAR and I love the fact that I'm able to comfortably afford it thanks to the amazing deal I was given by BMW of Freeport! This concludes my two thumbs up, five star review of my recent out of state buying experience. I sincerely hope others will read this and go visit BMW of Freeport for their next car so they too can experience the sheer joy of owning their DREAM CAR and being taken care of by an amazing dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jeremy, thank you for taking the time to leave us a review on Cars.com too! We are beyond happy to hear about your excellent experience with our dealership. Nina is a great asset to our team and we're pleased to hear she continues to provide our customers with a top-notch buying experience, she will be delighted to hear your kind words and compliments! We greatly appreciate your business and we look forward to seeing you again soon! - BMW of Freeport Team


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  • Amazing Car Buying Experience With Nina!!!

    I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service ...

    Dealer Response

    Jeremy, thank you for taking the time to leave us a review on Cars.com too! We are beyond happy to hear about your excellent experience with our d...


    Show Full Review

    I recently purchased my DREAM CAR at BMW of Freeport. I have never written a review after purchasing a car, but with the amazing customer service and assistance I received it absolutely warrants a rave review! From the moment I found the car online to the moment I drove the car home I was treated with the utmost respect and I was helped by a sales woman by the name of Nina. Despite the fact that I live in Connecticut and the dealership was in New York, Nina made this a smooth and easy purchase. Nina explained all the ins and outs of an out of state sale and she took all the guess work out of the transaction which was very much appreciated. Nina also kept me in the loop every step of the way, going above and beyond with numerous phone calls and texts which made me feel great knowing things were progressing with the sale. BMW of Freeport helped me with financing even with my not so perfect credit history and gave me a more then fair deal on both my trade in and the car I purchased from them. Carlos (Ninas Manager) was also extremely pleasant to work with. Carlos and Nina both made a lasting impression on me and made my experience at BMW of Freeport extraordinary! I highly reccomend that if your in the market for a new or used car that you go to see Nina at BMW of Freeport and I promise you won't regret it. I feel truely blessed to now own my DREAM CAR and I love the fact that I'm able to comfortably afford it thanks to the amazing deal I was given by BMW of Freeport! This concludes my two thumbs up, five star review of my recent out of state buying experience. I sincerely hope others will read this and go visit BMW of Freeport for their next car so they too can experience the sheer joy of owning their DREAM CAR and being taken care of by an amazing dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, thank you for taking the time to leave us a review on Cars.com too! We are beyond happy to hear about your excellent experience with our dealership. Nina is a great asset to our team and we're pleased to hear she continues to provide our customers with a top-notch buying experience, she will be delighted to hear your kind words and compliments! We greatly appreciate your business and we look forward to seeing you again soon! - BMW of Freeport Team


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