Reviews
Rally’s is excellent with its communication with car
Rally’s is excellent with its communication with car owners, from notification that the car is due for service to the videos the service mechanic sends to report work done and needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686
I had an excellent experience with Rallye Lexus during my
I had an excellent experience with Rallye Lexus during my leasing of the Lexus TX 350 Premium. Jason Penna is a wonderful sales representative. he makes this so smooth for me, I am really happy with my overall experience. I already recommended a couple of my friends, I strongly recommend Rallye Lexus if anyone plans to lease or buy a Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Tetta 516-676-4000
I like how they take care of customers.
I like how they take care of customers.Well service center , coming for next oil change
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
Joanna was very friendly, courteous and knowledgeable.
Joanna was very friendly, courteous and knowledgeable. I was kept informed of all costs and status of the service while I waited for the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686
Couldn't be more helpful and professional.
Couldn't be more helpful and professional. I felt like a VIP throughout very smooth buying process Must give 5 star rating for Monique forenza
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Tetta 516-676-4000
I have had three 350 RX’s from this dealership and have
I have had three 350 RX’s from this dealership and have always found their service department professional, knowledgeable and courteous. The are customer oriented.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686
Working with Paul Ok was a great experience.
Working with Paul Ok was a great experience. I already recommend him and Lexus to another friend who purchased a GX and said the same thing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. John Tetta 516-676-4000
Manager is a 5 star.
Manager is a 5 star. He drove to my jouse- a 2 hour drive and corrected the mechanics erroor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686
It was great.
It was great. Mike is a pleasure to work with. Thank you always team Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686
Mike Montijo, Service Tech/Rep treats me like family.
Mike Montijo, Service Tech/Rep treats me like family. After almost 15 years, my car performs like it was new. He keeps me abreast of all needed repairs & he understands I'm a Do-It-Yourselfer & works with me. The services he provides is outstanding, the waiting room is very comfortable & accommodating - a regular home away from home.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686
