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Reviews

Average Ratings

4.7
400 lifetime reviews. Includes reviews of Penn Toyota from DealerRater.com
  • Excellent service

    Fantastic place to buy a car from!!! Shawn Banks was Very polite, curtious, patient and extremely knowledgeable. Definitely will refer this place ...

    Dealer Response

    Thank you for your kind review Laura! We are happy to hear that you recommend Penn Toyota. Let us know if there is anything else we can do for you...


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    Fantastic place to buy a car from!!! Shawn Banks was Very polite, curtious, patient and extremely knowledgeable. Definitely will refer this place to my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review Laura! We are happy to hear that you recommend Penn Toyota. Let us know if there is anything else we can do for you! Shereza Rahaman | Customer Relations Manager (516)621-8600 ext 146 Shereza22@gmail.com


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  • f\excellent experience
    May 17, 2017

    this was an excellent experience with everyone working together to complete a sale. The personell we came i n contact with were couteous, knowledg...

    Penn Toyota

    Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers....


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    this was an excellent experience with everyone working together to complete a sale. The personell we came i n contact with were couteous, knowledgeable ann\d sincere. I left with the car on the next day we after we purchased it

    Does recommend this dealer
    Penn Toyota

    Thank you for your feedback! We are pleased to hear how well you enjoyed yourself. Our staff does a brilliant job at taking care of our customers. Let us know if we may be of further assistance. Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Sales and Customer Service
    May 12, 2017

    I have been a loyal Customer of Penn Toyota for 10 years. I have bought 5 cars from them. This dealer is the Best Place to buy a car. No nonsense....

    Penn Toyota

    We appreciate your loyalty to Penn Toyota! Our team does an excellent job at taking good care of our customers. We are pleased to hear that you en...


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    I have been a loyal Customer of Penn Toyota for 10 years. I have bought 5 cars from them. This dealer is the Best Place to buy a car. No nonsense. They don't play games like other dealerships. They sincerely care about their customers. Excellent Customer Service!! Shereza in Customer Service is very professional and a great listener. She will ALWAYS address your concerns promptly. Other employees I've worked with and recommend: Frank Ubriaco (Sales Manager) Top Notch Manager. I Always enjoy working with him. Laurie Guigliano (Service) As sweet as they get. Very professional and helpful. Shawn Haghighi (Sales/Finance) Very knowledgeable. Excellent in what he does. Manny (Used Car Manager) He is NOT your typical used car manager. You will actually like working with him. No phoniness. He is very sincere and honest. Chris Penn (General Manager) only one thing to say about him. "He sincerely cares about his costumers" After 10 years I felt they deserve this write up. Don't waste your time with other dealers. You will always get your best price from Penn!!

    Does recommend this dealer
    Penn Toyota

    We appreciate your loyalty to Penn Toyota! Our team does an excellent job at taking good care of our customers. We are pleased to hear that you enjoyed your experience with us! Contact us if you have any questions or concerns. Hope to see you again! Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Great deal with no wasted time!

    Bought a new Highlander from Andy. He was excellent, knowledgeable and professional, no wasted time and a great deal. All the people we met at t...


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    Bought a new Highlander from Andy. He was excellent, knowledgeable and professional, no wasted time and a great deal. All the people we met at the dealership were exceptionally helpful!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Todd from Penn Toyota was awesome!
    May 9, 2017

    Todd was great. He came recommended from a friend who did a lease on the same car we wanted to purchase and he did not disappoint. He went throug...

    Penn Toyota

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs fi...


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    Todd was great. He came recommended from a friend who did a lease on the same car we wanted to purchase and he did not disappoint. He went through the car features with us and made sure we were happy with the whole experience. When it came time to pick up the car he walked us through all the goodies and how to operate them. If you are considering a Toyota or on the fence then walk in and ask for Todd Coopersmith if you want to feel valued as a client and not worked over like some dealerships. I ask a lot of questions and Todd answered them all. We have had the the car a few weeks and we love it. Thanks Todd for making it a great experience.

    Does recommend this dealer
    Penn Toyota

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs first. However, we can see that with your successful experience we were able to achieve that goal. Let us know if there is anything more we can do for you! Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Costumer
    May 5, 2017

    I am very happy with my experience purchasing my car from Joni. She is very professional and nice and I always get a great deal. I have sent my fa...

    Penn Toyota

    Thank you! It's such a nice opportunity to serve you and your entire family! We appreciate you taking the time to leave us a positive review. If y...


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    I am very happy with my experience purchasing my car from Joni. She is very professional and nice and I always get a great deal. I have sent my family and to her and they are happy too

    Does recommend this dealer
    Penn Toyota

    Thank you! It's such a nice opportunity to serve you and your entire family! We appreciate you taking the time to leave us a positive review. If you have any questions or concerns, don't hesitate to contact us! We look forward to seeing you in the future. Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Salesmanship, Honesty, Professionalism
    May 2, 2017

    My wife and I are very grateful for people like Tommy Kim at Penn Toyota (2400 Northern Boulevard, Greenvale, NY 11545). We appreciate his honesty...

    Penn Toyota

    On behalf of Penn Toyota we would like to personally thank you for your positive review! We appreciate your honesty and opinion of our dealership!...


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    My wife and I are very grateful for people like Tommy Kim at Penn Toyota (2400 Northern Boulevard, Greenvale, NY 11545). We appreciate his honesty, salesmanship and his caring for us and all the customers that come to Penn Toyota. It's such a pleasure to deal with someone like Tommy Kim. He knows his job very very well and he explains everything to the customer and he doesn't rush. Penn Toyota should be thanking Tommy Kim for his outstanding salesmanship. Nick v. who works in the accounting department and does all paper work when you're purchasing a new vehicle. You can count on Nick who's honest with you. We're very happy he provided the paper work for our new lease. He was very helpful, gave us great advice. And he knows his job very well. Penn Toyota should be very pleased at what Nick V. does. He's the man at Penn Toyota this is why his office is the first office when you walk towards the finance area. Sean Haghighi gave my wife and I the run down on our purchase of our new vehicle. He told us when our next service appointment will be. Told us we have roadside assistant with our vehicle. He also did his job in a very professional matter. Sean will be a great member of the Penn Toyota family.

    Does recommend this dealer
    Penn Toyota

    On behalf of Penn Toyota we would like to personally thank you for your positive review! We appreciate your honesty and opinion of our dealership! As a team, we strive to do our best for our customers and their needs. Congratulations on your new purchase and if there is anything we could do to further assist you, let us know! Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Fair, honest and professional
    May 1, 2017

    After many horrifying experiences with car dealers we've found Penn Toyota. Buying a car can be an overwhelming and very stressful endeavor but ev...

    Penn Toyota

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs fi...


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    After many horrifying experiences with car dealers we've found Penn Toyota. Buying a car can be an overwhelming and very stressful endeavor but everyone at Penn was helpful, considerate and most of all fair. We left there feeling great about the deal and not bamboozled by sleazy salespeople just out to make as much money on a sale as possible. This was our second lease from them and we'll continue to use them again as well as recommend Penn to anyone shopping for a car. Thank You..

    Does recommend this dealer
    Penn Toyota

    Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs first. However, we can see that with your successful experience we were able to achieve that goal. Let us know if there is anything more we can do for you! Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Quick, Clean, and Reasonable
    April 30, 2017

    The Service Center at Penn Toyota is excellent. I would never take my car anywhere else. Staff are friendly, courteous, and very knowledgeable. ...

    Penn Toyota

    Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our custom...


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    The Service Center at Penn Toyota is excellent. I would never take my car anywhere else. Staff are friendly, courteous, and very knowledgeable. The waiting area is clean, comfortable, well-lit, spaceous, and they even provide free coffee and a large-screen television. They provide an explanation for what is needed, why it is needed, and recommendations for future care. They may be more expensive than some local service station, but as the saying goes, "you get what you pay for." If you have a quality vehicle and you want it to run properly and last a long time, do all your servicing at Penn Toyota..

    Does recommend this dealer
    Came in for service or repair
    Penn Toyota

    Thanks for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service experiences have been successful and pleasant and we look forward to servicing you again. Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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  • Friendly, Helpful, Knowledgeable, and No Pressure
    April 30, 2017

    Penn Toyota provides a pleasant experience, from the moment you walk into the bright, clean, spacious dealership. Joni Glantz, the salesperson I ...

    Penn Toyota

    Thank you for your loyalty to Penn Toyota! We prioritize our customer service and we could see that is why you keep returning. If there is anythin...


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    Penn Toyota provides a pleasant experience, from the moment you walk into the bright, clean, spacious dealership. Joni Glantz, the salesperson I dealt with, was friendly, courteous, and did not try to pressure me into a sale. She knows her product, provides the facts, and lets the vehicle sell itself. She knows what I want, and she knows what I don't want. She doesn't waste my time pushing a car I'm not interested in. She greets me by name, and asks about my family members by name. (I've bought several vehicles from this dealership since 2001.) I have all my service done here, and when I'm here for service, she comes over to me to ask how I am. It's always a pleasure to come to Penn Toyota.

    Does recommend this dealer
    Penn Toyota

    Thank you for your loyalty to Penn Toyota! We prioritize our customer service and we could see that is why you keep returning. If there is anything we could do to further assist you, let us know! Shereza Rahaman , Customer Relations Manager (516) 621-8600 ext 146 Shereza22@gmail.com


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