Garden City Chrysler Jeep Dodge RAM

(4.7) 1345 reviews

Dealer on Cars.com since January 2006

Currently in stock!

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Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 5:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.7
1345 lifetime reviews. Includes reviews of Garden City Chrysler Jeep Dodge RAM from DealerRater.com
  • AWESOME SERVICE
    November 4, 2017

    Thanks to Jonathan Dorceus my service advisor for excellent service. He informed me that it was going to take some time but was still reasonable. Wou...ld like more food to be provided while waiting.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • No communication
    December 30, 2017

    When I bought my car I also purchased a couple of protection packages from them, including one for wheel repairs. I dropped my car of on a Tuesday mor...ning (with an appointment) at 7:30 in the morning. Fast forward to Thursday, after hearing no word from them, I find out that they haven't yet even removed the tire from the car. After speaking with the manager on duty that day I was assured that the car would be ready by Saturday. Fast forward to Saturday and still no word. I call back only to be told that the car MIGHT be ready on Tuesday or Wednesday. I asked to speak to a manager and was told that there were no managers on duty "because it's Saturday". I don't know about anyone else, but everywhere I have worked there is always someone in charge. This will absolutely be my last time getting my car serviced there. I won't even purchase another car from them even though I am quite fond of my salesman. This experience has left an absolute bitter taste in my mouth.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

  • Horrible Service
    December 30, 2017

    We bought a car there back in April 2017. We were happy at first about the $8 oil changes. However, DO NOT GET THAT SERVICE. The poster outside the bu...ilding says "Fast Service", that's not true. Absolutely the worse experience. Waited 2 hours for an oil change. And we were serviced last. Really bad service when it comes to waiting time. Oh and the worse... the oil life is still left at 5%. I just hope that they did change the oil and simply forgot to reset the counter. Unbelievable.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

Service Reviews

4.7

244 lifetime reviews of the Service Department.
Includes reviews of Garden City Chrysler Jeep Dodge RAM from DealerRater.com

  • AWESOME SERVICE
    November 4, 2017

    Thanks to Jonathan Dorceus my service advisor for excellent service. He informed me that it was going to take some time but was still reasonable. Wou...ld like more food to be provided while waiting.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • No communication
    December 30, 2017

    When I bought my car I also purchased a couple of protection packages from them, including one for wheel repairs. I dropped my car of on a Tuesday mor...ning (with an appointment) at 7:30 in the morning. Fast forward to Thursday, after hearing no word from them, I find out that they haven't yet even removed the tire from the car. After speaking with the manager on duty that day I was assured that the car would be ready by Saturday. Fast forward to Saturday and still no word. I call back only to be told that the car MIGHT be ready on Tuesday or Wednesday. I asked to speak to a manager and was told that there were no managers on duty "because it's Saturday". I don't know about anyone else, but everywhere I have worked there is always someone in charge. This will absolutely be my last time getting my car serviced there. I won't even purchase another car from them even though I am quite fond of my salesman. This experience has left an absolute bitter taste in my mouth.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $29.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 442 Offers on 17 Models

About Our Dealership

Dealer on Cars.com since January 2006

Here at Garden City Jeep Chrysler Dodge RAM, We carry vehicles to fit everyone's need. Come over and visit us and test drive a new Ram, Jeep, Dodge, Chrysler or used car. Our greater Long Island customers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.
Anything automotive you could ever want is situated in one convenient place. At Garden City Jeep Chrysler Dodge RAM, located in Hempstead, Long Island, NY, we prioritize customer satisfaction. We're confident that our broad selection, financing support and certified technicians will make your vehicle ownership experience a positive one.

"When Others Can't....The Can-Do Crew Can!"
Garden City Chrysler Jeep Dodge RAM
283 N Franklin St Hempstead, NY 11550
New (516) 243-8910
Used (516) 323-7945
Service (516) 874-4211
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