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Reviews

Average Ratings

4.7
610 lifetime reviews. Includes reviews of Nissan of St. Charles from DealerRater.com
  • This dealer is perfect from Sales to Service
    April 27, 2017

    They had the best price which allowed me to purchase a better model! The salesman was great as was the sales manager. I've had appointments with...


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    They had the best price which allowed me to purchase a better model! The salesman was great as was the sales manager. I've had appointments with the service department for my FREE oil changes and they have always serviced my car quickly, efficiently and as promised. This dealer will be my dealer for life! I highly recommend them!

    Does recommend this dealer

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  • Great customer service!!!
    April 25, 2017

    David Erickson help me so much and getting the car I wanted. To the time we pulled up he helped us manage get what we wanted took his time and wa...


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    David Erickson help me so much and getting the car I wanted. To the time we pulled up he helped us manage get what we wanted took his time and was very friendly. I will definitely recomemend him to others! I just have to thank him so much.

    Does recommend this dealer

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  • Great Service and Dealership
    April 25, 2017

    Always have a good experience at this Dealership. Never had any issues since I have purchased my car here and continue to go back for free oil ch...


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    Always have a good experience at this Dealership. Never had any issues since I have purchased my car here and continue to go back for free oil changes and service.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    April 25, 2017

    Have been going here for a few years and always receive excellent service and I will continue to come here! Trustworthy, quick and thorough service.


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    Have been going here for a few years and always receive excellent service and I will continue to come here! Trustworthy, quick and thorough service.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent

    Have brought my car here for years and always receive excellent service


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    Have brought my car here for years and always receive excellent service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service

    Although I purchased my 2006 Murano from another dealer, I have been bringing it to Nissan of St. Charles for all service work for several years. ...


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    Although I purchased my 2006 Murano from another dealer, I have been bringing it to Nissan of St. Charles for all service work for several years. The dealership is close to where I work and very convenient. If I need to drop the vehicle off, they always have someone run me to work and pick me up when their work is complete. Having work done at the dealership can seem expensive, but I feel like they do their best to find the best discounts for me. I have worked with Andy in service most of the time and he is always professional, personable and helpful. Most recently, I spoke to Matt in the service department and he was also very helpful and friendly. It’s obvious they pride themselves on putting “service” in customer service. I think the quality of work they do is excellent and will continue to bring them my business.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Last minute service
    April 22, 2017

    Came in late on a Friday afternoon for an oil change and was in a big hurry. I was told the wait was at least an hour... I explained to the servic...


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    Came in late on a Friday afternoon for an oil change and was in a big hurry. I was told the wait was at least an hour... I explained to the service writer I was in a hurry and was able to get me out in about 25 minutes. Great experience!

    Does recommend this dealer
    Came in for service or repair

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  • Great place to buy from
    April 21, 2017

    We have purchased 2 vehicles from Nissan of St. Charles & are so pleased with the customer service they offer in the sales dept. as well as the se...


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    We have purchased 2 vehicles from Nissan of St. Charles & are so pleased with the customer service they offer in the sales dept. as well as the service department. Would not hesitate to send my family or friends to them to purchase a vehicle.

    Does recommend this dealer

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  • Last minute service

    Always a great experience when I have my car serviced, but today was the best so far ..... I live 35 minutes away and was in a hurry, it was Frid...


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    Always a great experience when I have my car serviced, but today was the best so far ..... I live 35 minutes away and was in a hurry, it was Friday at 4:30 and I was told the wait was at least an hour. I asked if it could be done sooner and the service writer told me he would try and that they were very busy. But not 20-25 minutes later there he was with my paperwork saying it was done. He said someone that was getting ready to leave for the day stayed to get my car done, that's above and beyond! Awesome guys .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Outstanding dealership
    April 17, 2017

    I bought my 1st Nissan Rogue in 2013 after just trading in my 2001 Suzuki Grand Vitara after having it for 12 years. I've been an extremely satisf...


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    I bought my 1st Nissan Rogue in 2013 after just trading in my 2001 Suzuki Grand Vitara after having it for 12 years. I've been an extremely satisfied customer since. I visit the service department regularly for usual oil changes and regular maintenance. They are the most friendly guys I've ever encountered in a service department. Always friendly and welcoming me with a smile. I truly appreciate how they always keep me informed if there is a coupon available for service work I get done outside of typical oil change. I am sticking with them! I refer everyone who asks me about my Nissan Rogue to Nissan of St. Charles! The have an incredible service plan with the lifetime tires that no other dealers offer! Can't beat that! I was so satisfied I traded my 2013 Rogue in for the 2016 with a moonroof! I LOVE IT!!!! I get so many compliments on it, especially from men!!! Good job Nissan of St. Charles!

    Does recommend this dealer
    Came in for service or repair

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