Nissan of Westbury

3.2 out of 5 3.2

Reviews

3.2 out of 5 3.2
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 8, 2019

    Great job Jakes. Keep up the good work. I will recommend people to come there. It was a pleasure. The Nissan Rogue is a great drive.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2019

    Incredible customer service !!! Job done right the first time!!! We will always come back for great service and fair pricing!! Very friendly knowledgeable... and competent !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, AJ! We appreciate your continued business and hope to work with you again in the future.

  • November 1, 2018

    Great service.. salesman was very helpful through the whole process.. he guided me through everything I asked for.. I would recommend him to a friend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2019

    Thank you for helping me return the old lease and getting me into the new car quickly. I've never owned a Nissan before. Glad to be in a new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving your review. We appreciate your business, and hope you enjoy your new car!

  • 5.0 out of 5
    October 19, 2019

    The customer service was excellent and I took my time to choose the car I wanted. I will recommend my friends to buy cars at this dealer. Honestly, I... have nothing bad to say about this car dealer. They were wonderful and friendly with customers.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your recommendation, Nadia! Thank you for choosing Nissan of Westbury, and enjoy your new vehicle!

  • 4.0 out of 5
    October 12, 2019

    I trust the mechanics of Nissan but the price is high..prices have to be more comfortable.to be my favorite mechanics.thanks for the work on my nissan... i am happy

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Issac. We appreciate your business, and are so happy you had a positive experience at Nissan of Westbury.

  • 1.0 out of 5
    September 24, 2019

    I was very explicit about what I wanted to spend and after taking my $500 deposit and expecting to get the deal the salesperson told me I was getting ... I spoke with the loan manager only to find out it was going to be more than double. I know I should have backed out but I felt stuck. Really horrible. My own fault but I feel completely taken. I probably could have bought the car for what I’m paying for a lease. Terrible way to do business. My suggestion-go somewhere else.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, please feel free to reach out to Kim Barone, Owner Loyalty Manager at 516-348-0150, if you would like to discuss your experience further.

  • 1.0 out of 5
    April 20, 2019

    Westbury Nissan service center is by far the worst I have ever been to. I gave one star simply because it would not let me give zero. I paid almost $700... in labor fees to find the problem. They took the whole front console apart to find that it was unrelated, and was the steering column, which was too expensive to fix. That was by far the most I have ever paid just for diagnostics. The communication was terrible as well.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    March 1, 2019

    I went to purchase a CERTIFIED Pathfinder, as advertised on the website. The sales representative was very pleasant, but the rest of my experience was... not. They lowballed me by at least $3,000 on my trade in offer and tacked on $2,500 in additional fees, including a $1,295 certification fee for what was being advertised as an already-certified car. I was down $5,500 just by walking in the door. I offered to pay the price listed on the website, plus one of the myriad fees I also showed them a trade-in quote that I was offered at two nearby dealerships. No dice. No deal. Not worth your time.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    We are glad that your sales representative was great and we will pass that on to them! We are looking into the details of your trade-in offer and the ...vehicle you are interested in and we will be reaching out to you soon. If you would like to speak with us sooner, please give our Owner Loyalty Manager, Kim Barone, a call at (516)-210-4359.

  • 5.0 out of 5
    February 15, 2019

    Very clean environment. At times the wait is long. However, this visit was a great experience, great food, great service. They normally recommend additional... services, that are pricey.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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