Rallye Motors / smart center of Roslyn

New 877-318-4856 Dealer Website
Used 866-695-3803 Email Dealer
Service 877-332-7803

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Reviews

Average Ratings

4.9
Average based on 67 reviews.
  • The absolute best

    I purchased my C300 4MATIC brand new in 2008. The buying process was easy. I was treated either the utmost respect and friendliness. What has impr...

    Dealer Response

    Hi Arielle, Thank you for sharing your feedback with us! We try to exceed your expectations whenever you visit our dealership, and I'm happy to ...


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    I purchased my C300 4MATIC brand new in 2008. The buying process was easy. I was treated either the utmost respect and friendliness. What has impressed me most is the Rallye service center. I will only bring my car to Rallye and not only have they kept my car in tip top shape, but Rob Carlson has been a pleasure to work with over the years. He is friendly, respectful and honest. He keeps me updated on te status of my car throughout the process. He briefly left Rallye and I worked with Joe DiGregorio in the interim and he was also wonderful. I also love Rallyes new text based service update system and the ability to pay online before i pick up the car. Makes things much faster. Overall, Rallye is the absolute best and I wouldn't dream of going anywhere else to service my car or to buy a new Mercedes when I'm ready!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Arielle, Thank you for sharing your feedback with us! We try to exceed your expectations whenever you visit our dealership, and I'm happy to hear that our team has been able to do that for you. It's also nice to hear that you're enjoying our new Service Amenities! Please do not hesitate to reach out to us with any questions or concerns you may have. Looking forward to your next service! -Aaron, Social Community Team


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  • Rallye Service

    A Great place to do business. Service Reps operate in a professional manner. The general staff are courteous and helpful.


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    A Great place to do business. Service Reps operate in a professional manner. The general staff are courteous and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service experience!

    I brought my GLK in for service and had an appointment with Rob Carlson there. I was taken right away by Rob who has returned to Rallye Motors. He...

    Dealer Response

    Thank you for the five-star rating and recommendation of our dealership! We're so thrilled to hear this kind of feedback, it's exactly what we str...


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    I brought my GLK in for service and had an appointment with Rob Carlson there. I was taken right away by Rob who has returned to Rallye Motors. He was his usual friendly, charming self. We talked about what type of service I would be getting that day and the time frame. I needed the car back by mid afternoon - he put it in for service as a wait and it was ready 2 hours sooner. He communicated by text with me which was quite efficient. When I returned to pick up my car it was an easy transition. All was terrific with the car and it was washed and ready for me. I would highly recommend Rally and working with Rob Carlson, in particular!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the five-star rating and recommendation of our dealership! We're so thrilled to hear this kind of feedback, it's exactly what we strive for. It's our pleasure to provide you and your GLK with first-class service. See you next time!


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  • Kudos go to Rallye Motors' fine service department

    Rallye Motors is devoted to quality service and customer satisfaction in assuring their cars are maintained. I can't credit them enough. Kudos go ...

    Dealer Response

    Thank you for your kind feedback! I'm so happy to hear that our Service Department has helped keep your C-Class running smoothly. We appreciate yo...


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    Rallye Motors is devoted to quality service and customer satisfaction in assuring their cars are maintained. I can't credit them enough. Kudos go to my expert service advisor who continues to shepherd me through keeping my C300 2010 on the road with high mileage. Couldn't do it without him and Rallye's attention to quality and customer service satisfaction. Above all, customers want reliability. What good is any car, luxury or otherwise if it constantly needs repairs? Rallye is there for its customers and is assiduous about providing reliability and is accountable to this end.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind feedback! I'm so happy to hear that our Service Department has helped keep your C-Class running smoothly. We appreciate you choosing Rallye Motors! As always, please reach out to us if there's anything we can do to help.


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  • Rally Mercedes has amazing service!

    Summer, winter, spring and fall. I find Rally Mercedes in Roslyn Amazing! If you get a chance to have Rob Carlson as your service advisor even b...

    Dealer Response

    Thank you for choosing the Rallye Motors Service Department! We appreciate these kind words and look forward to working with you again.


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    Summer, winter, spring and fall. I find Rally Mercedes in Roslyn Amazing! If you get a chance to have Rob Carlson as your service advisor even better! These guys are honest, fast and do the job right the first time. I always get a loaner car that is spotless and the car is usually done before the time that they promised!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing the Rallye Motors Service Department! We appreciate these kind words and look forward to working with you again.


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  • Tony the best; Excellent Service!

    I purchased my 2nd Smart Car using Anthony "Tony" Mangiolino, Rallye Motors in Roslyn. From the 1st call Tony took care of my needs, he's excellen...

    Dealer Response

    Hi Nancy, Thank you for the five-star review! We're so happy to have you as a loyal customer and look forward to working with you again. In the me...


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    I purchased my 2nd Smart Car using Anthony "Tony" Mangiolino, Rallye Motors in Roslyn. From the 1st call Tony took care of my needs, he's excellent & efficient. With my schedule being so packed he arranged my test drive at my convenience, had all the documentation ready for me at the time of delivery and made sure everything went smoothly through the entire process. My car was delivered as promised & on time. Tony is always available whenever I have a question or a need. Thanks Tony for your assistance and courtesy every time!! See You in three years!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Nancy, Thank you for the five-star review! We're so happy to have you as a loyal customer and look forward to working with you again. In the meantime, please let reach out to us if we can help you with anything else!


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  • Samuel Fox M D. Customer

    Excellent service provided by Ken Vachris. Professional knowledgable and courteous.

    Dealer Response

    Thank you for servicing with Rallye Motors! We appreciate this excellent review and look forward to working with you again.


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    Excellent service provided by Ken Vachris. Professional knowledgable and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for servicing with Rallye Motors! We appreciate this excellent review and look forward to working with you again.


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  • Mister

    Wonderful.. walked in, got the deal, drove off.. thanks to the internet sales lady Ms. Trisha Devine.. i appreciate her, and everyone like Eric W...

    Dealer Response

    Hi Ahmad, Thank you for this excellent review! I'm glad that Trisha helped you get the Mercedes-Benz you were looking for. Welcome to the Rallye M...


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    Wonderful.. walked in, got the deal, drove off.. thanks to the internet sales lady Ms. Trisha Devine.. i appreciate her, and everyone like Eric Weiner, along with all involved in my deal.., that i sincerely thank them.. i recommend giving them a try anytime.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ahmad, Thank you for this excellent review! I'm glad that Trisha helped you get the Mercedes-Benz you were looking for. Welcome to the Rallye Motors family!


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  • Excellent

    Very happy & satisfied with your service & very fast response. Thanks

    Dealer Response

    Thank you for choosing Rallye Motors! We appreciate your feedback and look forward to working with you again.


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    Very happy & satisfied with your service & very fast response. Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Rallye Motors! We appreciate your feedback and look forward to working with you again.


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  • Ken from services is incredible.

    Ken helped me with servicing my GL450 2016 lease fast and efficiently. Needless to say I was amazed by his attention to all my needs in under an ...

    Dealer Response

    Hi Phil, Thank you so much for reviewing Rallye Motors! I'm happy to hear that Ken and our Service Department were able to have your GL-Class serv...


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    Ken helped me with servicing my GL450 2016 lease fast and efficiently. Needless to say I was amazed by his attention to all my needs in under an hour. I didn't even need a loaner, all was done right there and then. All Ryu-Ken! (think street fighter). Thanks Ken.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Phil, Thank you so much for reviewing Rallye Motors! I'm happy to hear that Ken and our Service Department were able to have your GL-Class serviced efficiently. We look forward to working with you again!


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