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Came here to buy a car and had a great experience. Friendly staff and easy process! Highly recommend to anyone looking for a new car.
ChristIna, thank you kindly for your feedback and review. Welcome to the Berman family!
The manager, Bruce, had me come in and explained the pricing and it turns out the tires were all the same and new. He compensated me for my drive in and... tolls and had the car washed. I no longer feel like I did in the first review.
Bonita, thank you kindly for your feedback and review. Welcome to the Berman family!
the dealership was tremendous regarding to customer service, price range, and salespeople. gene was the salesman who helped to get the best deal for... certified car. I would recommend everyone to buy cars from this place.
Ronak, thank you kindly for your feedback and review. Welcome to the Berman family!
Eugene is awesome! Friendly, thorough with explanations, and went above and beyond to mAke this process as easy as possible! Highly recommend this dealership... and specifically him!
Nagwa, thank you kindly for your feedback and review. Welcome to the Berman family!
The worst experience ever. They said my car depreciated 10k in 4 months... really? What a shame to put yours down but would not budget on their own at... all.
We appreciate your feedback. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept... our apology and give us another chance.
Jennifer and the Team at Star Nissan made the purchase of my car very easy. Took the test drive and negotiated a great price quickly.
EG, thank you kindly for your feedback and review. Welcome to the Berman family!
Drove several hours to look at a car, got there, and they had tacked on a $795 "Accessory Charge" that apparently was for their comprehensive inspection...... no, that's not what that is. That is inflating the price above what was advertised. When confronted they refused to take it off. That is a classic bait and switch. The price on the window/website is what it is, with of course the tax/tag/title fees. On their website it even says " *All prices plus license, title, tax and $175.94 doc fee." Understood, that is normal. Nothing about tacking on almost another $800 for a fee that is part of every dealers presale prep. That is why you pay dealer price vs. private owner price. They do all the work getting it ready for sale... which they didn't even do that good of a job with. Interior detail was ok, but exterior wasn't even polished, they ran it through an automatic car wash it looked like. They may have waxed it, but didn't polish it at all. Paperwork took over 2 hours to complete. I have bought houses in less time. Finance department was nice enough once I got there, they may just be understaffed. I did buy the car, but it was NOT a pleasant experience. I would not have driven there for the price it sold for.
Thank you for your feedback, J. B.. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his v...ery best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email email@example.com.
The Nissan dealer Jose Cadena didn’t haggle on prices to much, he worked with me in the best of his ability. Eli Reznik the manager, gave me a great deal!... I’m very happy with Eli and Jose for great costumer services and priority to work with the costumer and have them satisfied. I bought true Costco.com and I got an awesome discount. I’m very pleased with both services.
Maria, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
ALEX took a deposit for a car that was then sold before I could arrive to test drive/buy. Horrible dealership and would Never recommend to anyone to deal... with-ever.
Thank you for your feedback, Mary. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his ve...ry best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email firstname.lastname@example.org.
If we want a great deal and great customer service go see star Nissan. They will take care of you. I will recommend them to anyone. Keep up the great work... guys.
Ivan, thank you kindly for your feedback and review. Welcome to the Berman family!