Steve Foley Cadillac, Rolls-Royce, Bentley Northbrook

Reviews

Average Ratings

4.8
150 lifetime reviews.
  • courteous and capable service, clean facilities

    I received the excellent service that I have always expected and received. I just came in without an appt and the work was done while I waited. My...


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    I received the excellent service that I have always expected and received. I just came in without an appt and the work was done while I waited. My problem was one that has recurred and it is not yet known whether the cause has been found but my service advisor and maintenance staff checked and tested everything possible and cleaned each area in hopes that the problem is solved.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Cadillac

    Fast communication from the original Cars.com app link; however, the interest appeared more toward getting me to come to the property than in answ...

    Dealer Response

    Hi DF, we appreciate you taking the time to respond. The staff at Steve Foley Cadillac take our reviews very seriously. We apologize for the incon...


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    Fast communication from the original Cars.com app link; however, the interest appeared more toward getting me to come to the property than in answering my questions. Once a finally got time to make the 45 minute drive to them, the car I went to see was allegedly sold by the time I arrived. This after calling to confirm it's availability while driving out. Odd. Also had to wait quite a bit to see a salesperson (who informed that the sale had occurred), although it didn't appear very crowded. A little disappointing. Very nice facility and people, though.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi DF, we appreciate you taking the time to respond. The staff at Steve Foley Cadillac take our reviews very seriously. We apologize for the inconvenience. As you can imagine, an interested buyer can come in to look at a used car at anytime and decide to purchase. When making an appointment, we have no way of knowing whether the vehicle will still be in stock on the day of the appointment. It is our policy to phone or text customers if a vehicle is sold prior to the appointment and we will investigate why you were not contacted. Again, we apologize for the inconvenience. If you are still in the market for a car, perhaps we can help. Please contact us at 847-564-4090 if we can assist you further. And, thank you fro your high rating on our facility. We are very proud of it. From, Steve Foley Cadillac Customer Service.


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  • great staff

    purchased a used car from frank and steve and got a fantastic deal and great service i would refer all my friends


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    purchased a used car from frank and steve and got a fantastic deal and great service i would refer all my friends

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great deal

    Purchased a 2014 Cadillac ATS from Ryan. I got a grate deal and would recommend them to everyone.


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    Purchased a 2014 Cadillac ATS from Ryan. I got a grate deal and would recommend them to everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • School teacher / coach

    I was very pleased the way the entire sales staff treated me. My salesman Frank has gone the extra mile to find the car that is right for me. I ...


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    I was very pleased the way the entire sales staff treated me. My salesman Frank has gone the extra mile to find the car that is right for me. I would highly recommend Steve Foley Cadillac.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice facility and deals

    Everything was excellent except that they need to clarify that there are extra fees for certification and another fee for car preparation. Employe...


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    Everything was excellent except that they need to clarify that there are extra fees for certification and another fee for car preparation. Employees were really nice and supportive.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Amazing customer service with no pressure to buy! Alex our sales agent was extremely knowledgeable and helpful throughout the whole process. He ma...

    Dealer Response

    Thanks Aleksandar R, for leaving us this response. Aleksandar R, thank you for taking the time to leave us feedback. Thanks for the feedback, Alek...


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    Amazing customer service with no pressure to buy! Alex our sales agent was extremely knowledgeable and helpful throughout the whole process. He managed to get us a great deal on a used SUV. Terry in finance was a complete rockstar and managed to secure an auto loan for us under what we expected to pay! A great dealership with quality cars that excels in making their customers happy. This is definitely a place that takes the stress out of purchasing a car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Aleksandar R, for leaving us this response. Aleksandar R, thank you for taking the time to leave us feedback. Thanks for the feedback, Aleksandar R. We strive to provide excellent service to our customers at Steve Foley Cadillac. You really made our day today.


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  • Ryan and Frank Sammartino

    I purchased a pre-owned Cadillac from Steve Foley Cadillac last week and have to say it was a most pleasant experience. Ryan and Frank Sammartino...


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    I purchased a pre-owned Cadillac from Steve Foley Cadillac last week and have to say it was a most pleasant experience. Ryan and Frank Sammartino made the transaction absolutely effortless. Kudos to Steve Foley and Ryan and Frank.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mr Robert Lichtenfeld

    Marcell took care of everything I needed as always.


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    Marcell took care of everything I needed as always.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Service Experience

    I brought my truck in for routine maintenance and a few minor other things. My service rep is Michael. He is very kind and courteous and most of a...


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    I brought my truck in for routine maintenance and a few minor other things. My service rep is Michael. He is very kind and courteous and most of all he kept me very well informed on the status of my vehicle. I have an extended warranty on my truck which requires an inspection so it takes a little longer. But Michael made sure to update me on everything that needed to be done and how long my vehicle was going to be there. Very good communication! Michael gets an A+ from me !!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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