Skip to main content

Acura of Bay Shore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed

Inventory

  • Majestic Black Pearl 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    26,492 mi.
    $40,995
  • Lunar Silver Metallic 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    19,221 mi.
    $38,995
  • Majestic Black Pearl 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    20,201 mi.
    $39,525
  • Platinum White Pearl 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    36,704 mi.
    $40,995
  • Platinum White Pearl 2023 Acura MDX SUV
    Acura Certified
    2023 Acura MDX
    41,259 mi.
    $40,995
See all 23 vehicles from this dealership.

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Bay Shore from DealerRater.

Want to share your experience with this dealership?

Write a review

Poor customer service

Not too happy I’m a returning customer because my last experience was great. This time not so much bought a car in February the title came in wrong. 5 months later no corrected title and not much help in resolving this matter

Poor customer service

Not too happy I’m a returning customer because my last experience was great. This time not so much bought a car in February the title came in wrong. 5 months later no corrected title and not much help in resolving this matter

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Keep up the great work.

Talking about great customer service.I had the best experience so far with tenica.she made the whole process like a walk in the park.very satisfied.thank you tenica.

Keep up the great work.

Talking about great customer service.I had the best experience so far with tenica.she made the whole process like a walk in the park.very satisfied.thank you tenica.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Customer

I was very impressed with Robert.he followed through with everything he said in an extremely short time…I was very satisfied with the entire process. This is my 7th car I have leased and by far my best experience . I highly recommend dealing with Robert!

Customer

I was very impressed with Robert.he followed through with everything he said in an extremely short time…I was very satisfied with the entire process. This is my 7th car I have leased and by far my best experience . I highly recommend dealing with Robert!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

sold the car i was purchasing

I made an offer on the car and was completely ignored. They sold the car 3 days later saying I missed my appointment. I would not recommend

sold the car i was purchasing

I made an offer on the car and was completely ignored. They sold the car 3 days later saying I missed my appointment. I would not recommend

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I traded my BMW for a MDX 2020 but don't like it

I lease a MDX 2020 in November 2020. Looks very good but would rather the 2021 CRX. I also found out later that the CRX 2021 is a better price than my MDX 2020. very disappointed in the MDX just a very basic car for over $60,000.00 not a good deal. Can't wait for the end of the lease to come.

I traded my BMW for a MDX 2020 but don't like it

I lease a MDX 2020 in November 2020. Looks very good but would rather the 2021 CRX. I also found out later that the CRX 2021 is a better price than my MDX 2020. very disappointed in the MDX just a very basic car for over $60,000.00 not a good deal. Can't wait for the end of the lease to come.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great place to buy a car.

Just recently bought a pre owned car from Acura Bayshore NY. They were excellent. From Kayla, the person I first contacted, to Matt the salesman, to the finance dept, It was a pleasant and efficient experience. I highly recommend this dealership. It was an enjoyable, friendly low pressure dealership. Fair prices, no gimmicks. Highly recommend.

Great place to buy a car.

Just recently bought a pre owned car from Acura Bayshore NY. They were excellent. From Kayla, the person I first contacted, to Matt the salesman, to the finance dept, It was a pleasant and efficient experience. I highly recommend this dealership. It was an enjoyable, friendly low pressure dealership. Fair prices, no gimmicks. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Doctors

Worse place Customer service They will pressure you to o buy a car and they lies about everything just To make a sale. These people there no no ethics Do not worse ur money and time. Huntington acura much better atleast they seems carr about their customers.

Doctors

Worse place Customer service They will pressure you to o buy a car and they lies about everything just To make a sale. These people there no no ethics Do not worse ur money and time. Huntington acura much better atleast they seems carr about their customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Used Vehicle Purchase

The staff Todd, Jose and Norman were very helpful, and Norman was fantastic! I am happy with my purchase! I look forward to the future with Acura of Bayshore!

Used Vehicle Purchase

The staff Todd, Jose and Norman were very helpful, and Norman was fantastic! I am happy with my purchase! I look forward to the future with Acura of Bayshore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Inspection Disaster

So I bring my 2003 MDX in for an inspection. Several weeks prior to bringing it in I noticed a leak on my high pressure line for my power steering, it was a small leak, but a leak none the less. I put about an ounce in a week. Anyway the technician found the leak and tried to remove the part. Being 17 years old he could not get the part out. 2 inches below the part is my power steering rack rubber boot. Well "he noticed a crack" in the boot and now they want $1800 plus tax to fix it. I asked if the technician broke the boot after spending a half hour trying to get the other part out, I was told that he "was not a hack". I know the boot was not leaking prior to the inspection as a boot that leaks has grime and dried oil around the crack. upon my inspection the "crack is fresh. I own two MDX's both bought brand new 2003, 2016. My cars have been completely serviced at Bayshore to the maintenance specifications. I'm retired on a fixed budget and can't afford another car purchase at this time. Thanks Bayshore for not owning up.

Inspection Disaster

So I bring my 2003 MDX in for an inspection. Several weeks prior to bringing it in I noticed a leak on my high pressure line for my power steering, it was a small leak, but a leak none the less. I put about an ounce in a week. Anyway the technician found the leak and tried to remove the part. Being 17 years old he could not get the part out. 2 inches below the part is my power steering rack rubber boot. Well "he noticed a crack" in the boot and now they want $1800 plus tax to fix it. I asked if the technician broke the boot after spending a half hour trying to get the other part out, I was told that he "was not a hack". I know the boot was not leaking prior to the inspection as a boot that leaks has grime and dried oil around the crack. upon my inspection the "crack is fresh. I own two MDX's both bought brand new 2003, 2016. My cars have been completely serviced at Bayshore to the maintenance specifications. I'm retired on a fixed budget and can't afford another car purchase at this time. Thanks Bayshore for not owning up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Highly recommended

I just leased a car from them, nice service, pleasant sales guy ( Mr Singer, H ) highly recommend him , very professional. Explain and answered all my lease and car related questions. Fear deal. No hidden fees. Helpful, a real sales gentleman.

Highly recommended

I just leased a car from them, nice service, pleasant sales guy ( Mr Singer, H ) highly recommend him , very professional. Explain and answered all my lease and car related questions. Fear deal. No hidden fees. Helpful, a real sales gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 55 reviews