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Reviews

Average Ratings

4.3
1115 lifetime reviews. Includes reviews of Toyota of Huntington from DealerRater.com
  • I love Toyota!

    On 7/27/16 I got my car serviced. Michelle the service rep helped me out and provided exceptional customer service. She welcomed me with a beautif...

    Dealer Response

    Thank you so very much for taking the time out of your day to review our store. If anyone can be of help in the future please do not hesitate to l...


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    On 7/27/16 I got my car serviced. Michelle the service rep helped me out and provided exceptional customer service. She welcomed me with a beautiful welcome and she explained everything pertaining to my car service. She cared about my car's needs as well as keeping me sastisfied. The servicing took no more than 45 mins wait....plus there was bagels and coffee!! It doesn't get any better! Thank you TOYOTA!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so very much for taking the time out of your day to review our store. If anyone can be of help in the future please do not hesitate to let us know. Thanks Andy Kitzen Huntington Toyota 631 423 6644


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  • being lied too.
    June 8, 2017

    The salesman and sales mgr.were very good. The after sales mgr. lied to me so that I would purchase addition coverage which I would not of bought ...


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    The salesman and sales mgr.were very good. The after sales mgr. lied to me so that I would purchase addition coverage which I would not of bought had I known the truth.

    Does not recommend this dealer

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  • Dishonest
    June 7, 2017

    The worst car buying experience in 40 years. I would happily pay more to shop elsewhere. While trying to find out about the delivery of my purcha...


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    The worst car buying experience in 40 years. I would happily pay more to shop elsewhere. While trying to find out about the delivery of my purchase, I was put on hold for 10 minutes. I went back to the dealership only to be told it was "impossible" to know when the car would be delivered. When I left my deposit I was told the car would be ready for pick up in 4 days. When I came back in 4 days they told me it was I possible to promise a delivery date, but then said no later than 10 days. 4 days later they said they had no idea when the car could be delivered. The price was good, the service was without doubt THE WORST.

    Does not recommend this dealer

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  • Never Toyota again
    June 6, 2017

    You buy a Rav 4 ...in addition 2 other Prius at the same time(Smithtown)...you spend over $33,000 and you need a new transmission with 70K miles(...


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    You buy a Rav 4 ...in addition 2 other Prius at the same time(Smithtown)...you spend over $33,000 and you need a new transmission with 70K miles(less than 4 years old)...that is completely ridiculous. New transmission 5,500 with a one year warranty...why would I ever bother again.

    Does not recommend this dealer
    Came in for service or repair

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  • I had an excellent experience with everyone.
    May 25, 2017

    All the people I saw and spoke with were courteous and helpful. The servicing of my car didn't take long which I was happy about.


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    All the people I saw and spoke with were courteous and helpful. The servicing of my car didn't take long which I was happy about.

    Does recommend this dealer
    Came in for service or repair

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  • Treated like a Queen at Huntington Toyota
    May 20, 2017

    courteous and thorough treatment of customer. No details left out. Told where everything was located. Home made cookies & coffee available to cust...


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    courteous and thorough treatment of customer. No details left out. Told where everything was located. Home made cookies & coffee available to customers. TV and comfortable seats. Car parked to exit in the easiest way possible. They thought of everything.

    Does recommend this dealer
    Came in for service or repair

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  • Huntington Toyota Big Improvement
    May 15, 2017

    Huntington Toyota has made servicing my Tacoma a pleasure. They have moved there service to Oakwood rd into a bigger very spacious venue. The pla...


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    Huntington Toyota has made servicing my Tacoma a pleasure. They have moved there service to Oakwood rd into a bigger very spacious venue. The place was meticulously clean and everyone I dealt with including the manager was extremely personable and helpful with any questions I had and went the extra step to make my stay pleasurable. I would highly recommend this service center for all you Toyota need. Last price of service was very reasonable and there was none of the pushy sales techniques, just honest evaluation and excellent service

    Does recommend this dealer
    Came in for service or repair

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  • Never again
    April 25, 2017

    I had an 11 am appointment. I was 8 minutes late and was told someone would be with me in a few minutes to get the paperwork together for my car....


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    I had an 11 am appointment. I was 8 minutes late and was told someone would be with me in a few minutes to get the paperwork together for my car. At 1125 I assumed i had been forgotten about and had to find someone to see what was going on. They finally got my paperwork together and told me it would be around an hour, hopefully less. At 1235 I had to find someone to see how much longer. I was told 15 more minutes. At 1255 I again had to find someone to see what was going on. My car was ready at 1. Considering I had an 11 am appointment and made it very clear when I came in that I would be waiting for my car, I find the lack of communication to me, as well as the wait time, completely unacceptable. On a positive note I found Henry to be very apologetic and polite.

    Does not recommend this dealer
    Came in for service or repair

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  • Where do I go?
    April 21, 2017

    I have never felt so lost once inside the Toyota service area. I am used to a service desk once you walk in to greet you and take down your inform...


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    I have never felt so lost once inside the Toyota service area. I am used to a service desk once you walk in to greet you and take down your information. I felt like I was sitting in a random building waiting to be served. Its not that service people were mean or anything, just not overly friendly. I am used to service departments being very personable and just didn't get that feeling here. I was just getting a key made and felt that service took awfully long, I was there for 1 1/2 hours. Would have like an update as to how my service was going. No I will not be back for service here anyway. This is also the first service department that is not the same building as dealership. I had to drive further away from my house and dealership to get to service department by 25 miniutes.

    Does not recommend this dealer
    Came in for service or repair

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  • Terrible Customer Service
    April 19, 2017

    I had an appointment top drop off my car for it first oil change change. I arrived before the appointment time and pulled into the car drop off ar...


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    I had an appointment top drop off my car for it first oil change change. I arrived before the appointment time and pulled into the car drop off area. I was given a number and told to wait in the waiting area to be called by a service advisor. After twenty minutes of waiting just to drop off a car I asked when a service advisor would be available I was told very rudely by Jaun the service manager that I could not have been waiting for twenty minutes and that all service advisors are all with other customers and I would have to wait. Why does service make appointments to drop off a car and then have no one available to write a service order for over twenty minutes. Forget the bagels, coffee, nails or message, ire more service advisors and provide quality customer service.

    Does not recommend this dealer
    Came in for service or repair

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