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Reviews

Average Ratings

4.6
Average based on 68 reviews
  • Great Certified Used Acura TL

    I saw this used certified Acura TL on cars.com and it was to good to be true, when I saw this vehicle and test drove my wife and I new it was the ...

    Dealer Response

    YJ, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your ...


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    I saw this used certified Acura TL on cars.com and it was to good to be true, when I saw this vehicle and test drove my wife and I new it was the car for us, having already owned a 2004 Acura TL with 195000 miles I new the reliability was unbeatable. I highly recommend Acura of Smithtown and the Acura TL.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    YJ, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your new Acura TL. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • Awesome Service

    Working with Dan at Smithtown Acura was an absolute pleasure. I had visited other dealerships on Long Island and all of them were way too intense ...


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    Working with Dan at Smithtown Acura was an absolute pleasure. I had visited other dealerships on Long Island and all of them were way too intense and pushy. Dan made me feel extremely comfortable and answered all of my many questions. You really can't beat the customer service and I look forward to many more years with Smithtown Acura.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A no-nonsense, pleasant experience.

    My salesman, John Schepp, delivered my new MDX more than 50 miles into New York City - what more do I need to say? No-nonsense, pleasant experienc...


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    My salesman, John Schepp, delivered my new MDX more than 50 miles into New York City - what more do I need to say? No-nonsense, pleasant experience from start to finish.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • RDX 2016 Smithtown Acura

    We went into the Smithtown Acura dealership looking for a 2016 RDX. We met with Rick and he was able to answer our questions without being pushy o...

    Dealer Response

    pmah1, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding yo...


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    We went into the Smithtown Acura dealership looking for a 2016 RDX. We met with Rick and he was able to answer our questions without being pushy or making us feel uncomfortable when we wanted to leave to look at all our car options. We research everything and take our time. With that being said we visited 6 dealerships (hyundai, toyota, honda, lexus, volvo, mazda) and we found the RDX the car we wanted and Rick the guy we wanted to work with. His is well informed, NOT pushy, and we feel as though we got a good price for the car. He and the people at Smithtown Acura then worked hard finding then getting the car we wanted with the color we wanted. - We happed to wanted the FWD, kona coffee, standard model- Hard to find! The car was located, the deal was made & we were able to get the car within a week! Amazing! Brian showed us how to operate the car, set the clock, bluetooth, settings ect.. before we took the car home. Dealing with Brian was like dealing with a friend! Thank you Rick, Anthony, Brian and the rest of the staff at Smithtown Acura for a great experince.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    pmah1, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your 2016 Acura RDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • Great first time experience leasing

    I leased an Acura ILX from the Smithtown dealership a few months ago. It was my first time leasing and they made the process very easy and simple ...

    Dealer Response

    DG, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtow...


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    I leased an Acura ILX from the Smithtown dealership a few months ago. It was my first time leasing and they made the process very easy and simple to understand. They were patient when I was having trouble deciding what I would like and explained things to me as many times as needed. I work very long hours and they were able to work around my schedule (even stayed after hours for me!) They had no problem picking me up from work and were very accomadating with everything. I went to another Acura dealership prior to coming to this one and found this one to be much better!

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    DG, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • 2105 ACURA RDX LEASE

    We had previous lease on a 2012 TSX wagon. New lease process was straight forward and easy. John Shepp was very professional.

    Dealer Response

    MREED, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smi...


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    We had previous lease on a 2012 TSX wagon. New lease process was straight forward and easy. John Shepp was very professional.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MREED, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • 2015 Acura RDX

    Smithtown Acura made purchasing our new RDX a wonderful experience. Many thanks to Mr. Anthony Verderosa for his professionalism. All of our paper...

    Dealer Response

    Joseph, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding...


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    Smithtown Acura made purchasing our new RDX a wonderful experience. Many thanks to Mr. Anthony Verderosa for his professionalism. All of our paperwork was practically completed electronically. And, everything that was promised was delivered on the date of sale, at the dealer! Thank you, again!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us regarding your new Acura RDX. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team, greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • Great Experience!

    Smithtown Acura made my car purchase overall a very positive experience! The sales person was very professional and understood my criteria extreme...

    Dealer Response

    Dee, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithto...


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    Smithtown Acura made my car purchase overall a very positive experience! The sales person was very professional and understood my criteria extremely well. The service department was very efficient in respect to my time when returning for service. I look forward to doing business with them in the future! 5 stars across the board!

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Dee, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • My Second Lease

    This was my second lease with Smithtown Acura. I has been very happy with my TSX wagon and will miss it. This time I got a RDX SUV and I sure I wi...

    Dealer Response

    MR, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtow...


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    This was my second lease with Smithtown Acura. I has been very happy with my TSX wagon and will miss it. This time I got a RDX SUV and I sure I will be just as happy. John Shepp was the salesman both times. He is very pleasant to work.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MR, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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  • Buying my 1st Accura

    I decided. to look at a Accura for the first time. I needed to buy a good used car and was very happy with the response of the salesman to my many...

    Dealer Response

    Happy Customer, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We...


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    I decided. to look at a Accura for the first time. I needed to buy a good used car and was very happy with the response of the salesman to my many questions. After a test drive of a 2012 TSX, I was sold on the Accura. I think I am going to be happy with my car. I was also very happy with the staff for all their help with my questions and ignorance of the Accura. They were very easy and gracious to work with.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Happy Customer, I wanted to personally thank you for spending the time to give Smithtown Acura a positive review about your experience with us. We at Smithtown Acura value you as a customer and look forward to continuing to exceed your expectations of customer service in the future. I, along with my team greatly appreciate your kind words and look forward to working with you again soon. Please feel free to stop by Smithtown Acura or give us a call or email if there is anything that we can assist you with. Sincerely, Allison Musante General Manager of Smithtown Acura 631-366-6000 amusante@smithtownacura.com


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