Mercedes-Benz of Smithtown Hours
Welcome to Mercedes-Benz of Smithtown
Mercedes-Benz of Smithtown in St. James, is family-owned and operated Mercedes-Benz new and pre-owned dealership in Suffolk County.
Come visit our new, state of-the-art showroom at 630 Middle Country Road. We Feature an Expansive and Stunning 10,000 square feet of vehicle showcase space, a 3,000 sq. ft , 2 lane, 6 vehicle drive-in service reception area, new and pre-owned in-showroom delivery center. Visit us today for continental breakfast for Service Customers until 10:30 a.m., and free Starbucks Coffee all day. See you Soon.
"Mercedes-Benz of Smithtown, Family Owned and Operated for over 50 Years!"
Read reviews that mention:
Peter Langlois, my sales person, was absolutely wonderful. He listened carefully to my needs, and got me the perfect car. When I was ready to pick it up,... he made it happen. Peter is extremely knowledgeable about every vehicle, and even the old ones like the 2008 350E I traded in. This is the second car I bought from Peter, and I recommend him highly!
Thank you for your time and your kind review. We are pleased to hear that Peter was able to help you find the perfect vehicle to meet your needs. We l...ook forward to seeing you again when your new 350E is ready for its first service!
One of the few dealers where you can walk in and not feel pressured into buying a vehicle. As I was looking at vehicles on the showroom floor, I was greeted... by the General Manager Mr. Riedel. Pure gentleman. I was then greeted by Peter Langlois (salesman). Asked if I had any questions about any of the vehicles. Mr. Langlois was very knowledgeable about each and every vehicle I inquired about. I ended up getting a 2019 C300 for my wife. Very pleasant experience dealing with this dealership.
Robby, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Peter a...nd Bill will be especially happy to hear that you were completely satisfied with their customer service.
Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employees were... quite helpful. I got a new Merc AMG. Great car from a great dealer. Will surely buy more from them in future.
Justin Stein at Mercedes-Benz of Smithtown was wonderful. I called the dealership with a question about a car and Justin spoke with me and answered all... my questions. He was very patient and caring and followed up on every call or question. I wish all car salesmen were this great.
I walked into Mercedes dealership in Smithtown, with butterflies in my stomach. I was very nervous and I was set to purchase a vehicle online with another... dealership for a Mercedes and needed to speak with a salesperson to see if I was getting a good deal. Peter Langlois was assigned to assist me by the very friendly receptionist (she deserves a page onto her herself because she made me feel instantly welcomed and valued as a potential customer- very lovely). Peter took me over to his office and looked at the car I was buying, pulled up the car fax and compared the features of the SUV I was buying with cars he had on hand. He saved me from buying a car that wasn't equipped to handle the snowy/icy conditions we have up here in the northeast. He redirected me to some on hand vehicles explaining with great detail the bonuses some features have and how everything works with great specificity. He was extremely knowledgeable and delighted in sharing his expertise. He never spoke down to me even when I was a bit confused with the differences between four wheel drive, all wheel drive and rear wheel drive. It made me feel I could ask him anything about the car without feeling awkward. He was very friendly, chatty and by the end of the transaction I felt like I had made a friend that I could turn to for all my future driving needs. He truly is a wonderful salesperson, a pleasure to deal with and an absolute asset to Mercedes! Adnan Baig helped me with financing my new purchase through Mercedes and was extremely easy to work with. He explained and made clear all aspects of the contract and what he thought I needed to add in regards to additional warranties and prepaid service plans. He also found for me a nice rebate that will be applied to my first payment. A delight to deal with and another asset to the Mercedes team! Matthew McMahon went over the car with me on pick up. He explained all the features in the car and how to utilize them. He was very helpful and did not mind going over things twice when he could see I was uncomfortable with it's use. Very kind and knowledgeable. Everyone I dealt with At Smithtown Mercedes was professional, courteous and overall, kind. I will recommend them to anyone in the market for a new car and will be back when someone in my family needs a car. Thank you all for making this a wonderful experience!
Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional c...ustomer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.
Valentine horvath was great to work with! He helped us quickly and efficiently in transferring our lease to a new Benz! I Definitely recommend him and... Smithtown Benz to anyone looking to buy or lease a new car. Matthew Duffy was also great in explaining the car features!
On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an oppo...rtunity to serve you again.
My Fiance bought one first and was so happy with everything, I had to go back for myself! Great customer service, friendly, works with the numbers. Go... in and ask for Nicholas!
Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates!... Please contact us when your new vehicles are ready for their first services. We would be happy to help!
Customer service at this dealership is top notch! Extremely friendly and helpful in all areas. Valentine was our salesman and he couldn't have been more... helpful with our decision. He made the process so simple and easy. I will be purchasing/leasing from here again.
We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made ...buying a car easy for you. Valentine is certainly a favorite around here, so it is no surprise that you had a great experience working with him.
Jeff Marshall is fantastic. This is my fourth Mercedes deal with Jeff. Service is fast and reliable, top notch. Ray Davino is great. Another pleasant... experience.
Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.
Sales and Leasing Consultant
My Customer Care Service Person is Joe Baumgarten. Joe has always provided the best, personal service that you could expect from a Dealership. My overall... Service experience is excellent.
Thank you for spreading the word about the great service you received. Joe is a great asset to our team and will be happy to hear about your positive ...experience.