Mercedes-Benz of Smithtown

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
750 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    March 24, 2020

    Ray Davino always is the best ! He recommends warrantees for future use and has great suggestions for the maintenance of my car. I have been with the Smithtown... Mercedes dealership for over 10 years and highly recommend everyone here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 23, 2020

    Peter Langlois is an honest, professional who knows how to help a customer find the car of their dreams. I have been a customer of MB Smithtown since 1988... and in all those years of great experiences I have met no equal to Peter Langlois in Sales. Thanks to Peter reaching out to me I was able to purchase the SLC Final Edition before it disappeared! Peter's assistance and follow ups are right on the money. A car is an important purchase for anyone, but if you love cars, then it's very important. If you love cars, then I would recommend that you request the very best there is: Mercedes-Benz of Smithtown and Peter Langlois. Start a relationship that will last a lifetime of worry-free driving: see Peter Langlois and your expectations will be exceeded in every way!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 14, 2013

    Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employees were... quite helpful. I got a new Merc AMG. Great car from a great dealer. Will surely buy more from them in future.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2020

    Joe Baumgarten was intellligent, professional, a nice way with people. Always a pleasure to go back and see Joe! ...and thanks for cleaning my car and... spiffing it up. A nice plus.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 23, 2020

    We had the pleasure to be assisted in buying our Mercedes by Bill Reinhart. He made the whole process stress-free, fun, and exciting. You could tell he... knew what he was talking about and always offered complete honesty in response to our questions, as well as the best choices for us. The place itself was so clean, friendly environment and demonstrated such great organization. Mr. Hung was also so honest and helpful in the process. Both Mr. Bill and Mr. Hung made sure we were comfortable with our purchase and were always on the same page with details of the purchase. Overall, Mercedes Benz of Smithtown really offers a family-like environment or a 5-star hotel like atmosphere. Without a doubt, will be purchasing from now on.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2020

    Ray Davino is the finest service Representative that I have known in over thirty years of owning Mercedes. He is incredibly knowledgeable and remarkably... responsive

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2020

    Peter Langlois was a pleasure to deal with. Exceptional professional service. Our 3rd vehicle purchased from him. Highly recommend him and Mercedes of... Smithtown. Everyone involved was courteous and accomodating

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 26, 2019

    I was a little disappointed about how long it took to finally receive my new car. I was told it would take 3 months tops by Ronnie, however it took 6 months.... When I finally was notified that the car was ready, Peter was a great help after being asked to take over the sale.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2019

    So glad I stopped in. I’ve been a loyal customer now for 6 years and although I live in Southampton, it’s worth the drive. Facilities are clean, everyone... is friendly and Ray my service advisor is the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2019

    Service dept is always great n friendly. John Romero is very helpful and friendly... He takes is time and always fix's the problems... Always remembers... my first name...But Calls me Mr O'Connell

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews