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Sales 11:00 AM - 4:00 PM
Service Closed
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 4:30 PM
Sun Closed
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Reviews

4.3
244 lifetime reviews. Includes reviews of Mercedes-Benz of Smithtown from DealerRater.com
  • Awesome dealer, had a great time and a great car.

    Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employ...


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    Seems awesome! Why didn't i see this before??? Great customer service as always. General Manager was quite attentive and concerned. All the employees were quite helpful. I got a new Merc AMG. Great car from a great dealer. Will surely buy more from them in future.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful Experience
    March 6, 2017

    My experience with Mercedes of Smithtown was wonderful. Alan Stricoff is knowledgeable, responsive and an absolute pleasure to deal with! Alan i...


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    My experience with Mercedes of Smithtown was wonderful. Alan Stricoff is knowledgeable, responsive and an absolute pleasure to deal with! Alan is also a true gentleman. Everyone at the dealership was friendly and helpful on the day I picked up my car. This was, by far, the best car buying experience I have ever had!

    Does recommend this dealer

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  • Unprofessional service members

    I have had my car serviced there several times and the issues are repeatedly not fixed. They keep your car for longer than necessary, especially w...


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    I have had my car serviced there several times and the issues are repeatedly not fixed. They keep your car for longer than necessary, especially when it's a re-service for the same issue, do not fix all of the issues that are noted on your account, and return your car to you saying everything has been repaired without checking if in fact they are. Car has been returned to me with service lights still on, car noises still present and issues not addressed. Staff has spoken to me and conducted themselves unprofessionally at times. Some members seem to forget who the customer truly is. Service Manager makes excuses for his team instead of taking responsibility for their actions, apologizing for their unethical behaviors and correcting their misconduct. Not what I would have ever expected from a dealership of this caliber. Very unimpressed.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2004

Welcome to Mercedes-Benz of Smithtown

Mercedes-Benz of Smithtown in St. James, is family-owned and operated Mercedes-Benz new and pre-owned dealership in Suffolk County.

Come visit our new, state of-the-art showroom at 630 Middle Country Road. We Feature an Expansive and Stunning 10,000 square feet of vehicle showcase space, a 3,000 sq. ft , 2 lane, 6 vehicle drive-in service reception area, new and pre-owned in-showroom delivery center. Visit us today for continental breakfast for Service Customers until 10:30 a.m., and free Starbucks Coffee all day. See you Soon.

"Mercedes-Benz of Smithtown, Family Owned and Operated for over 50 Years!"