Reviews
Very professional.
Very professional. Excellent service. Mark Barcelo is the best. Epitome of courtesy and dedication. This is the best dealership. We have purchased six cars from them and plan to go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic customer service.
Fantastic customer service. Wish I had more vehicles so I could visit more often. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, specially, Bob Vella, who is an excellent
Great service, specially, Bob Vella, who is an excellent service provider. he is courteous and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do the job at good time all time they ear profesional and
Do the job at good time all time they ear profesional and friendly just like Family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone is extremely knowledgeable, professional,
Everyone is extremely knowledgeable, professional, friendly, and helpful. I had positive experiences from the service advisors to the tire professional, to the shuttle drivers. Definitely recommend MB of Smithtown
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I've brought both my cars to Mark B and John for advice
I've brought both my cars to Mark B and John for advice and service as well as recalls. They are always very friendly, genuine, direct and extremely helpful suggesting ways I can help keep my cars running optimally as well as things to watch out for. As a car enthusiast, it is refreshing to have guys like Mark and John to talk to about my cars. They "get it". Fair prices, never a go back, and competitive pricing will keep me coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional, all over you to make sure you are
Always professional, all over you to make sure you are taken care of from the moment you pull up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Booking on line was easy even for me.
Booking on line was easy even for me. Reminders were appreciated. Service adviser was everything I have come to expect from Mercedes of Smithtown. Everyone from reception, sales & service are pleasant & helpful. My family & I have been driving Mercedes for years. Smithtown has become our dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Extremely helpful very knowledgeable technician amazing
Extremely helpful very knowledgeable technician amazing service on point repair and timing Highly recommended. One of the best Dealership so far I came across. Service advisors are extremely knowledgeable and friendly.The staff is unbelievably friendly 5 stars in my book!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and courteous.
Professional and courteous. Our advisor, Mark, guided us through every step of the process, clearly explained the defect, and had our car fixed within the promised time frame. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
