Competition INFINITI

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
364 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 20, 2019

    I went today to purchase an infiniti Q50 sport and The staff at Competition infiniti were the best. Vinny Q was simply wonderful. He guided me through... the whole process with ease and answered all my questions with a lot of patience. He made me feel comfortable without having the pressure to make a purchase. Darlene Titus at the finance department was just as helpful as Vinny Q. She explained the whole financing process in a very professional manner and answered all my questions as well. I hate going to car dealers because of all the pressure they put on you as soon as you step through the door but I can honestly say that the staff at Competition INFINITI are top notch, no pressure to buy, no stress. I highly recommend this dealer. Vinny Q is the man!!!!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 27, 2019

    Competition Infiniti was great because all of my questions were answered right away. Vanessa gave thorough explanations, very knowledgable, and made the... leasing process quick & easy. Over all it was a very good experience!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made ...buying a car easy for you. Vanessa is certainly a favorite around here, so it is no surprise that you had a great experience working with her.

  • November 4, 2017

    Having had the luxury of driving high end automobiles for the last 25 years, we found ourselves in an untenable situation with a Lexus dealership after... unwavering loyalty to that brand for 20 years. Pending litigation precludes a full discussion of circumstances surrounding this situation but does not preclude our unmitigated praise for the Infiniti automobile and the staff at Competition Infiniti in Smithtown, NY in helping us with our new purchase of a Q50 3T. As this situation evolves, its direction may very well find its way into wider media coverage of great interest to those with "skin in the game" in the luxury car market. Watch for more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for giving us your business Bruce. We hope this is the beginning of a long relationship. Regards Competition Infiniti

  • 5.0 out of 5
    February 26, 2019

    The team at Competition Infiniti was top notch. The salesman Vinny Q was down to earth and genuine. He helped me through the purchase with no pressure... and a smile. I purchased a pre-owned car but felt I was treated the same as if I was purchasing new vehicle. The entire process was smooth and quick. Truly a great experience all around.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional c...ustomer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

  • 5.0 out of 5
    February 26, 2019

    In the past I was very unhappy with the Service Managers Attitude so I decided I would never buy from Infiniti again. It seems as though the company felt... the same way. He's no longer there. The new service management team is great. My car was recently serviced and I immediately noticed a much better organization. After meeting Nick Gasparro, the Assistant Service Manager, and seeing how friendly, professional and knowledgeable Alvarez, who could not be more professional and friendly as well. I could tell that these 2 love what they do because as a customer, it was very obvious. Thanks for the pleasant experience Nick and Elton!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share this wonderful review. We are constantly striving to enhance our dealership in every way possible, and we are o...verjoyed that you have seen such a drastic improvement in our service team! We are happy to hear that Nick and Elton provided you with friendly and informative service throughout the entirety of your recent visit, and they will be proud to know that they made your overall experience such a positive one.

  • 5.0 out of 5
    February 21, 2019

    Bobby was amazing. He made sure my Q50 was well taken care of and the entire process was easy and stress free. Competition Infiniti service department... is the best hands down.

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    Came in for service or repair
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    Dealer Response

    Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by us! Please let us know when it is time... for your next vehicle service. We would be happy to help!

  • 5.0 out of 5
    February 21, 2019

    Couldn't be faster or more pleasant to get work done, and the people are always friendly. whatever I discussed was heard and acted on

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces.... Thanks again and we look forward to seeing you in the future.

  • 5.0 out of 5
    February 21, 2019

    Working with Chris Aleman was easier and seamless thanks to him. I had to have mutiple items done for my wife's 2009 GX coupe (39,000 miles). Chris arranged... for a loaner car and kept me appraised during the day what was done and what was needed. I had come in with a list of services including a window tint that I needed redone and I was happy when he informed me that all the work was done by the following morning

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you aga...in when your car is ready for its next service.Thanks again!

  • 5.0 out of 5
    February 20, 2019

    Vinny Q what's an excellent sales person wasn't too pushy, accomplished the small things consumers are looking for when purchasing a vehicle and reasonable....

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional c...ustomer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

  • 5.0 out of 5
    February 19, 2019

    Having Robert as a service advisor always makes everything clear, friendly, painless and I know the situation is well taken care of. Truly exceptional... service.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving Robert this kind review! We are delighted to hear that he consistently provides you with thorough service and hassle-free experi...ences. It's great to know that he has your confidence, and we are certain that he will continue to take exceptional care of you and your vehicular needs in the future.

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