Reviews

Average Ratings

5.0
13 lifetime reviews.
  • Infiniti Q50 3T

    Having had the luxury of driving high end automobiles for the last 25 years, we found ourselves in an untenable situation with a Lexus dealership ...

    Dealer Response

    Thanks for giving us your business Bruce. We hope this is the beginning of a long relationship. Regards Competition Infiniti


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    Having had the luxury of driving high end automobiles for the last 25 years, we found ourselves in an untenable situation with a Lexus dealership after unwavering loyalty to that brand for 20 years. Pending litigation precludes a full discussion of circumstances surrounding this situation but does not preclude our unmitigated praise for the Infiniti automobile and the staff at Competition Infiniti in Smithtown, NY in helping us with our new purchase of a Q50 3T. As this situation evolves, its direction may very well find its way into wider media coverage of great interest to those with "skin in the game" in the luxury car market. Watch for more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for giving us your business Bruce. We hope this is the beginning of a long relationship. Regards Competition Infiniti


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  • Svce agent Bobby Gould treated me like family A+++

    It's amazing to find a dealership where it always seems to work out that the service is better and quicker, and the price is the same or even chea...


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    It's amazing to find a dealership where it always seems to work out that the service is better and quicker, and the price is the same or even cheaper than if I took my Infiniti to my "local guy" (and I really like and trust my local guy!) Bobby Gould is a great service consultant to talk to, but I haven’t found anyone there who isn't great to work with. Whenever I come in with either my QX60 or my Q70L, I'm treated like royalty - and I never feel like I'm having to pay a king's ransom for the service that I get. Competition Infiniti is in a brand new facility (that they really needed). When they first moved into this new building, they really didn't have their act together. They couldn't locate their own staff, they didn’t sufficiently staff the service bays, etc. But after just a couple of months, they've got it down to a science, running their service side as smoothly as the luxury vehicles that they sell. So now, in addition to the great coffee, fresh milk and fresh fruit and granola bars that are always on hand in their immaculate and well-appointed waiting area, all that's still missing are the bagels and fresh pastries that are so common in other top-notch facilities. I'll give them a little more time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Stellar service!

    This is the third Infini that I have leased from Competition Infiniti due to thie extra ordinary service advisors like Patrick Lerouzic. He has t...


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    This is the third Infini that I have leased from Competition Infiniti due to thie extra ordinary service advisors like Patrick Lerouzic. He has taken such good care of me and my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Vehicle Service

    Service Advisor Bobby Gould was professional and courteous; new facility is beautiful and very accommodating for customers waiting while their veh...

    Dealer Response

    Thank you for your continued business at Competition. We're glad Bobby was profession and courteous. We like to build lasting relationships, and 1...


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    Service Advisor Bobby Gould was professional and courteous; new facility is beautiful and very accommodating for customers waiting while their vehicles are serviced. Always a pleasure to visit with Vincent Trapani, Sales and Leasing Consultant, my go-to guy at Competition Infiniti for 10 years. Excellent service experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your continued business at Competition. We're glad Bobby was profession and courteous. We like to build lasting relationships, and 10 years later Vincent is still growing yours. Regards Competition INFINITI


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  • Customer

    Brandon Russell was straightforward. I felt that the quotation was fair.

    Dealer Response

    Doug, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our a...


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    Brandon Russell was straightforward. I felt that the quotation was fair.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Doug, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help! Regards, Competition Infiniti


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  • Vehicle inspection

    I had a pleasant and stress free experience at Competition Infiniti. Patrick Lerouzic was amiable and professional, as well as the rest of the sta...

    Dealer Response

    Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, an...


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    I had a pleasant and stress free experience at Competition Infiniti. Patrick Lerouzic was amiable and professional, as well as the rest of the staff. I was in and out of there within an hour. The new offices and waiting room are a nice comfortable upgrade.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Sincerely, Competition Infiniti


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  • Denise Nicoletti is excellent.

    Service department is excellent. Denise Nicoletti was extremely professional and pleasant to deal with. I waited for my service to be performed ...

    Dealer Response

    Charles it's good to hear Denise was professional and pleasant during your last service visit. We're happy you found our waiting area to be mentio...


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    Service department is excellent. Denise Nicoletti was extremely professional and pleasant to deal with. I waited for my service to be performed and Denise showed me the waiting area which is extremely modern, clean and provides snacks, drinks, and wifi. Wonderful experience!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Charles it's good to hear Denise was professional and pleasant during your last service visit. We're happy you found our waiting area to be mention worthy. We look forward to working with you again. Regards Competition INFINITI


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  • Patrick Lerouzic @ Competition Infiniti

    Exceptional Dealer and Fantastic Service. I would always highly recommend Competition Infiniti.

    Dealer Response

    Thank you Mike for your kind words and recommendation. Regards Competition INFINITI


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    Exceptional Dealer and Fantastic Service. I would always highly recommend Competition Infiniti.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Mike for your kind words and recommendation. Regards Competition INFINITI


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  • Internet purchase

    After finding the G37 convertible on the internet we contacted the dealer and eventually purchased the vehicle over the phone because we live 3 ho...

    Dealer Response

    Sarah we're glad you found us. Purchasing a vehicle sight unseen can be nerve-racking, we're glad we were able to give you the car better than exp...


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    After finding the G37 convertible on the internet we contacted the dealer and eventually purchased the vehicle over the phone because we live 3 hours away. Our salesperson Andrea Contreas, the sales manager and finance manager were extremely helpful. The day we picked the car up, they were kind enough to send someone to the train station to get us. Hassle free transaction from start to finish. The vehicle was better than expected and we couldn't be happier. We would absolutely recommend this dealership. Thank you Competition Infinity!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sarah we're glad you found us. Purchasing a vehicle sight unseen can be nerve-racking, we're glad we were able to give you the car better than expected. We value our customers so a ride from the train station was more than doable. Hope you love your convertible. Regards Competition INFINITI


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  • Great Salesperson and Wonderful Experience

    Vanessa Carusso was the best salesperson ever! She was friendly, professional, helpful, and very knowledgeable about the cars at the dealership. M...


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    Vanessa Carusso was the best salesperson ever! She was friendly, professional, helpful, and very knowledgeable about the cars at the dealership. My husband and I stopped by Competition Infinity on our way to another dealership, but Vanessa won us over, and we ended up making a deal on a QX50. Nice facility, friendly staff ... so far, so good!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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