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Reviews

Average Ratings

4.9
821 lifetime reviews.
  • Jayson at Ford

    Jayson was very helpful, patient and I would recommend all my friends to ask for him when at Ford

    Dealer Response

    Chelsea, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take...


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    Jayson was very helpful, patient and I would recommend all my friends to ask for him when at Ford

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chelsea, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!


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  • Smithtown Ford- The Best

    After numerous disappointing experiences at other local Ford dealerships, we were astounded at the level of professionalism and service we receive...


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    After numerous disappointing experiences at other local Ford dealerships, we were astounded at the level of professionalism and service we received at Smithtown Ford. They made the shopping and buying experience truly enjoyable and gave us impeccable guidance throughout the entire process. There was a level of comfort throughout they we didn't find at any other dealership. A special thanks to our sales expert Rob for all of the attention he gave us throughout. Make no mistake, if you are looking for a new car or truck, stopping at Smithtown Ford/ Lincoln is an absolute must for the best prices and service around. Don't make the mistakes we made by going to other dealers first, don't waste your precious time, go there first. You will not be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Glad I got a Ford

    The only times I have to service my car is for some issue that was factory related. Except for one time, my car was serviced properly and back on...


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    The only times I have to service my car is for some issue that was factory related. Except for one time, my car was serviced properly and back on the road in a timely manner. Regardless of that one time, I am always pleased with my choice to go with a Ford.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Feedback

    The appointment was taken on time, and was done while I waited.

    Dealer Response

    Eric, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    The appointment was taken on time, and was done while I waited.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Eric, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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  • Bailed me out again!

    My car was flatbedded in on a Friday morning, front flat tire, needed 2 new tires for the front of my car. I needed my car to go to work the next ...


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    My car was flatbedded in on a Friday morning, front flat tire, needed 2 new tires for the front of my car. I needed my car to go to work the next morning. I know that tires are not stocked at the dealership, but the tires were ordered and put on my car later that day and I got my car back that afternoon. Great job, prompt service, very greatly appreciated. Nothing new for me with Ford of Smithtown. Always reliable, very accommodating, that's why I've been getting all of my vehicles from them the past 10 years and will continue to in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service

    Everything was great! Everyone was very helpful and the service was done quickly.


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    Everything was great! Everyone was very helpful and the service was done quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review for NYS inspection.

    My experience was surprisingly fast. The work was excellent. Everyone was professional.


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    My experience was surprisingly fast. The work was excellent. Everyone was professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • MKX service

    Gabriel made sure I was informed during the service process and I was able to have an appropriate loaner vehicle during the entire process.


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    Gabriel made sure I was informed during the service process and I was able to have an appropriate loaner vehicle during the entire process.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil Change / Inspection

    My service adviser was great. No long wait, very pleased.


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    My service adviser was great. No long wait, very pleased.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent experience

    The best service department ever!! Very friendly, courteous, and professional. Will only bring my cars there. My service writer Jim Barbari went a...

    Dealer Response

    Kerry, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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    The best service department ever!! Very friendly, courteous, and professional. Will only bring my cars there. My service writer Jim Barbari went above and beyond. Highly recommend!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kerry, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!


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