Fixed my tire when other company said I need new one
The purchase process was quick and easy. Payment was easy and completed quickly!
Every thing was great. Repairs were made in a timely manner.
Rebecca, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assis...t you! Safe travels!
Service was great. Very helpful and went beyond to get my car done as quick as they could
NYS Inspection - The team was polite, organized, and timely. Used the WIFI in thw waiting room and read my paper. All good!
Ford notified me of recall and provided fix at no charge. Happy with the service.
Great experience working with our Finance Manager, Matt Riordin. Our Sales Rep, Pete Valdes, spent a lot of time with us going over all of the feature...s of our new SUV.
Alex, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else ...we can do for you! Safe travels!
Mike is the best he's patient and knowledgeable. He made the whole experience pleasurable. This is the first time I experienced this with a car dealer....
The service was great. I had a dead battery one morning so I brought my explorer to smithtown ford on a Saturday with out an appointment. I told my p...roblem to Jim the service writer what had happened and he said no problem leave it hear and we will find out what went wrong. Later that day he called me and said it was not the battery that I thought but the shift indicator. He ordered the replacement part and now all is great. I definitely would recommend this dealer to others. Great job and thanks Jim for all your help. Paul
Paul, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Ford & Lincoln of Smithtown, and we hope to se...e you again soon!
Very satisfied. Got a quick appointment. Guys at the service desk were great. Truck was done perfectly as always. Really love this place.