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Reviews

Average Ratings

4.8
549 lifetime reviews. Includes reviews of Smithtown Toyota - Scion from DealerRater.com
  • The many wonderful Employees at Smithtown Toyota
    April 22, 2017

    This Dealership is as good as it gets when shopping for a vehicle. I've known Tim Payton for 11 years and was disappointed to learn Tim was on vac...


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    This Dealership is as good as it gets when shopping for a vehicle. I've known Tim Payton for 11 years and was disappointed to learn Tim was on vacation breaking a Leg. I had the pleasure of meeting Louis Bilous sales representative for over 2 Decades. What a Gentleman, Professional, Courteous just a great guy who works so hard at making you happy. Louis sat with me in depth to explain my options at a no rush pace and actually listened to what I had to say. This was the next best sales representative I could have asked for next to Tim Payton. Every Employee in that Dealership is kind professional and courteous and makes you feel at Home. When I had a decision to make and needed help I spoke with Stacy Meehan Finance Director who I also know for 11 years and as usual was great in taking the time to sit in her office and discuss options to help me make the right decision. Diego the Finance director was great as well. I highly recommend this Dealership and it's wonderful Employees. Run fast from other Toyota Dealerships and run fast to Smithtown Toyota.

    Does recommend this dealer

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  • Amazing
    April 17, 2017

    Lou was very professional and not at all pushy. No crazy sales calls after you leave the dealership and everyone in there is always smiling and gr...


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    Lou was very professional and not at all pushy. No crazy sales calls after you leave the dealership and everyone in there is always smiling and greating you. The process was seamless from Lou to Sean.

    Does recommend this dealer

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  • Great dealer.
    April 17, 2017

    Great dealer. Sean and Meghan are great people. We came over from Riverhead Toyota. Dealership seems real nice with great people. Definitely going...


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    Great dealer. Sean and Meghan are great people. We came over from Riverhead Toyota. Dealership seems real nice with great people. Definitely going to spread the word. Thanks again.

    Does recommend this dealer

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  • Completely Satisfied!
    April 12, 2017

    Couldn't have met a more respectful, courteous or honest sales person than Mike Demera! After having met with several sales people at Millennium ...

    Smithtown Toyota

    Thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service and are so ple...


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    Couldn't have met a more respectful, courteous or honest sales person than Mike Demera! After having met with several sales people at Millennium who showed little or no interest in my being in the showroom, I was skeptical about going to another Toyota dealership and being treated the same way. No so at Smithtown Toyota! Just walking in the door I was greeted with a most appreciative welcome and received top class service! Thank you, all.

    Does recommend this dealer
    Smithtown Toyota

    Thank you for taking the time to share your feedback with us! We always strive to provide personable and excellent customer service and are so pleased you were satisfied with your experience at Smithtown Toyota. Thank you for your review, business and positive feedback! We look forward to working with you for years to come! Lauren Karakasians, Customer Relations Manager


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  • Purchase of new Toyota
    April 12, 2017

    No hassle, friendly and satisfying experience. All features of new car were reviewed and the car was ready for me to drive away when I need it.

    Smithtown Toyota

    We are happy you had such a positive experience with us, Bill! We're always here to provide exceptional customer service and are thrilled you reco...


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    No hassle, friendly and satisfying experience. All features of new car were reviewed and the car was ready for me to drive away when I need it.

    Does recommend this dealer
    Smithtown Toyota

    We are happy you had such a positive experience with us, Bill! We're always here to provide exceptional customer service and are thrilled you recognized that. Congratulations on your new car and we hope you'll consider us again in the future! Lauren Karakasians, Customer Relations Manager


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  • Best car buying experience!!!
    April 11, 2017

    Our salesperson Lou Bilous was extremely pleasant, professional and knowledgeable. He was very accommodating from the first time we spoke with hi...

    Smithtown Toyota

    Jeyce, congratulations to your and your wife on your new Prius! It's an outstanding vehicle and we're happy we were able to help you two find each...


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    Our salesperson Lou Bilous was extremely pleasant, professional and knowledgeable. He was very accommodating from the first time we spoke with him. We thought we would be coming in after his regularly scheduled hours and he said he would stay later for us. He helped us find the perfect Prius. No games or haggling like you find at every other dealership. We couldn't be happier with the experience and purchase. I will definitely recommend Lou and this dealership to anyone especially friends and family.

    Does recommend this dealer
    Smithtown Toyota

    Jeyce, congratulations to your and your wife on your new Prius! It's an outstanding vehicle and we're happy we were able to help you two find each other! Please let us know if we can be of any assistance down the road. Drive safe! Lauren Karakasians, Customer Relations Manager


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  • Excellent service
    April 6, 2017

    Me and my family were treated with great courtesy and professionalism by my sales rep Louis Bilous. He made sure we were comfortable with our purc...

    Smithtown Toyota

    Jeyce, thank you very much for your review and congratulations on your new Camry! We truly appreciate your business and hope we can continue on as...

    Smithtown Toyota

    We're so pleased to hear that you recently had an outstanding experience with Lou and our dealership as a whole! Congratulations on your new Camry...


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    Me and my family were treated with great courtesy and professionalism by my sales rep Louis Bilous. He made sure we were comfortable with our purchase and insisted on being there when we picked up our new Camry to make sure we were shown all the vehicle's features and maintenance procedures. I would highly recommend going to Smithtown Toyota to anyone looking for a new car or truck.

    Does recommend this dealer
    Smithtown Toyota

    Jeyce, thank you very much for your review and congratulations on your new Camry! We truly appreciate your business and hope we can continue on as your dedicated Toyota dealership for years to come. Please let us know if you need anything down the road. Thanks again! Lauren Karakasians, Customer Relations Manager

    Smithtown Toyota

    We're so pleased to hear that you recently had an outstanding experience with Lou and our dealership as a whole! Congratulations on your new Camry. Please let us know if you need absolutely anything from us. Thanks again! Lauren Karakasians, Customer Relations Manager


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  • The best
    April 1, 2017

    Chris Marlerba you are the best sales rep that we ever met . Your awesome I have no other words to describe you. We would definitely recommend Smi...

    Smithtown Toyota

    Thank you very much for your glowing review! We're glad to hear you had a great experience with us and Chris in particular. We truly appreciate yo...


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    Chris Marlerba you are the best sales rep that we ever met . Your awesome I have no other words to describe you. We would definitely recommend Smithtown Toyota and to use Chris Malerba. My husband and I leased a Toyota and this is ten years that we have gone to Chris and after this 3 year lease we will be back to see you Chris . Once again Thanks for all your help

    Does recommend this dealer
    Smithtown Toyota

    Thank you very much for your glowing review! We're glad to hear you had a great experience with us and Chris in particular. We truly appreciate your business and feedback. Thank you for your wonderful review and we hope to see you again soon! Lauren Karakasians, Customer Relations Manager


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  • A Great Sales Rep Lou Bilous
    March 29, 2017

    I just purchased a new 4 Runner from Smithtown Toyota and felt no pressure at all in dealing with Lou Bilous he was friendly and knowledgeable and...

    Smithtown Toyota

    Al, thank you for your amazing review! We'll absolutely pass along your kind words to Lou and let him know you had a great experience with him at ...


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    I just purchased a new 4 Runner from Smithtown Toyota and felt no pressure at all in dealing with Lou Bilous he was friendly and knowledgeable and patient in the whole process from the first time we met till my deliver. Great job Lou A Happy customer Al M

    Does recommend this dealer
    Smithtown Toyota

    Al, thank you for your amazing review! We'll absolutely pass along your kind words to Lou and let him know you had a great experience with him at our dealership. Congratulations on your new 4Runner and please let us know if you need anything whatsoever. Thanks again! Lauren Karakasians, Customer Relations Manager


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  • Great Sales Rep
    March 18, 2017

    The Best sales rep we have ever met. Meghan Dwyer is very knowledgeable, courteous, pleasant, and pro-customer, We got a great lease deal on a 20...

    Smithtown Toyota

    Congratulations on leasing a great new 2017 RAV4! We are very happy to hear you had a wonderful experience with Meghan and we will absolutely shar...


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    The Best sales rep we have ever met. Meghan Dwyer is very knowledgeable, courteous, pleasant, and pro-customer, We got a great lease deal on a 2017 RAV4 thanks to this beyond super individual. Could not recommend this dealership more!

    Does recommend this dealer
    Smithtown Toyota

    Congratulations on leasing a great new 2017 RAV4! We are very happy to hear you had a wonderful experience with Meghan and we will absolutely share your kind feedback with her. Thank you for being a Smithtown Toyota customer! Lauren Karakasians, Customer Relations Manager


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