Reviews

Average Ratings

4.9
194 lifetime reviews. Includes reviews of Island Acura from DealerRater.com
  • Allie Krill

    Allie was excellent respectful and very courteous. Also very patient with me and answer all my questions. The dealership was very professional and...

    Dealer Response

    Jean, glad to hear everything went great with Allie! Thank you for this wonderful review, and we look forward to seeing you again.


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    Allie was excellent respectful and very courteous. Also very patient with me and answer all my questions. The dealership was very professional and convenient. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jean, glad to hear everything went great with Allie! Thank you for this wonderful review, and we look forward to seeing you again.


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  • Excellent car shopping experience!
    August 11, 2017

    Rocky helped me find the perfect pre owned car for my needs. He actually LISTENED to my needs and provided a professional and comfortable experien...

    Island Acura

    We're so grateful for this wonderful review! We'll be sure to pass along the kind words to Rocky, and we look forward to seeing you again.


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    Rocky helped me find the perfect pre owned car for my needs. He actually LISTENED to my needs and provided a professional and comfortable experience. I am giving back a lease in a year from now and I will definitely be paying Rocky at Island Acura another visit!

    Does recommend this dealer
    Island Acura

    We're so grateful for this wonderful review! We'll be sure to pass along the kind words to Rocky, and we look forward to seeing you again.


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  • Not your typical "Car Dealership"
    August 10, 2017

    I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "ty...

    Island Acura

    Bob, mere words cannot express our gratitude regarding both this amazing review and your many years of loyal patronage. A million thank yous, and ...


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    I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typical car dealership". The General Manager Frank Onolfi runs this business in a very professional, friendly manner. As soon as you walk in you are treated like "family". They are NOT pushy, obnoxious or arrogant like some dealerships are. This all starts from the top - Frank Onolfi! You are always greeted with a friendly smile - even after the "deal is done". I just leased another vehicle (2018 RDX) from this dealership on Tuesday 8/8/17. Once again, nothing has changed! Greeted like "family" - sat down with "my personal Salesperson" - Bob Gio. Bob is friendly, knowledgeable, professional and very competent! We went over the numbers that we both were comfortable with - he was NOT pushy in any way! The contract was signed - all within an hour! I returned yesterday (Wednesday 8/10/17) at 11am. Bob had the car waiting, he went over EVERY DETAIL and FUNCTION of the car with my wife and I. He was very patient and articulate. We went back inside to finish up the paperwork and we were done within the hour - now that is how to run a dealership and how to sell a car!!!! GREAT JOB Frank and Bob. Now something about the service department. I have been servicing my cars here for years. I have been dealing with Joe Robinson. Joe is always accommodating - never sells you more than what you need. Another true professional in his field. He returns your car in a timely manner - serviced and washed! Another reflection of how this dealership is operated! Great job Joe! If you want a positive experience with excellent salesmanship and service Island Acura is the dealership! One last thing - this dealership was recently remodeled - beautiful job!

    Does recommend this dealer
    Island Acura

    Bob, mere words cannot express our gratitude regarding both this amazing review and your many years of loyal patronage. A million thank yous, and we genuinely look forward to seeing you again.


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  • Rocky Tarik, thank you for a professional experience.
    July 31, 2017

    The whole experience was hassle free and straight forward, we were able to lease the vehicle we wanted quickly and professionally. There was no dr...

    Island Acura

    We're very pleased to hear that you had a wonderful experience with us! Thank you for the kind words, and we'll be sure to pass along the complime...


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    The whole experience was hassle free and straight forward, we were able to lease the vehicle we wanted quickly and professionally. There was no drama, upselling, or inconvenience. I wholeheartedly recommend anyone in Long Island to visit Island Acura and Rocky Tarik for you next Acura.

    Does recommend this dealer
    Island Acura

    We're very pleased to hear that you had a wonderful experience with us! Thank you for the kind words, and we'll be sure to pass along the compliments to Rocky.


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  • Upgrade
    July 26, 2017

    After my 3rd transmission issue on my 3 yr old JEEP, I had finally had enough!! I decided it was time to treat myself to a car that I could trus...

    Island Acura

    We're so glad you had a great sales experience with Rocky! Thank you for this nice review, and we look forward to seeing you again!


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    After my 3rd transmission issue on my 3 yr old JEEP, I had finally had enough!! I decided it was time to treat myself to a car that I could trust. I met Rocky At Island Acura who I immediately trusted with my dilemma. Against advice from my family I confided in Rocky about all the issues I had had with my JEEP and that it currently was being repaired down the block at JEEP Service. Rocky knew that I was desperate for a new car, my 1year old daughter in tow and he did not try to take advantage, but gave me the best and most affordable deal he could. I appreciate Rocky's service and understanding. He even held the car I wanted for a week while my JEEP was being repaired. I am looking forward to all of the benefits of my beautiful luxury SUV. Thankyou Rocky!

    Does recommend this dealer
    Island Acura

    We're so glad you had a great sales experience with Rocky! Thank you for this nice review, and we look forward to seeing you again!


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  • Excellent experience at Island Acura
    July 22, 2017

    We had a wonderful experience. Rocky Tarik was our salesman. We received a very fair price without haggling and did not suffer the high pressure...

    Island Acura

    Steven, thank you for sharing your wonderful experience! Enjoy the MDXs and we look forward to seeing you again.


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    We had a wonderful experience. Rocky Tarik was our salesman. We received a very fair price without haggling and did not suffer the high pressure pitch experienced at many dealers. Rocky was pleasant, very knowledgeable and made the car buying experience fun. We ended up getting his and hers MDxs -- one leased and one purchased (with a fairly priced trade in). Jim Dessey, the Finance Manager, was very competent and a pleasure to work with.

    Does recommend this dealer
    Island Acura

    Steven, thank you for sharing your wonderful experience! Enjoy the MDXs and we look forward to seeing you again.


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  • Loved the experience
    July 22, 2017

    Loved my experience today as I picked up my 2nd ILX . I had a lease on one for 3 years, had excellent service and maintenance was great. My sale...

    Island Acura

    Wow! We can't thank you enough for these wonderful words! Enjoy the ILX, and we look forward to seeing you again.


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    Loved my experience today as I picked up my 2nd ILX . I had a lease on one for 3 years, had excellent service and maintenance was great. My sales guy, Rocky Tarik , was wonderful with the lease process the 2nd time. Went very smoothly and stress free. Rocky was wonderful, knowledgeable, and very accommodating. I love my new 2017 Acura I picked up today and would recommend Rocky and Island Acura very gladly 👍

    Does recommend this dealer
    Island Acura

    Wow! We can't thank you enough for these wonderful words! Enjoy the ILX, and we look forward to seeing you again.


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  • Extremely stress free...
    July 18, 2017

    I've been leasing for about 25 years and I can honestly say it was my best experience dealer with a sales person. Tim was honest and not pushy at ...

    Island Acura

    Thank you for the kind words! We'll be sure to pass along the compliments to Tim, and we hope you enjoy your new MDX.


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    I've been leasing for about 25 years and I can honestly say it was my best experience dealer with a sales person. Tim was honest and not pushy at all. I walked into the dealership and about 2 hours later I drove away with a MDX fully loaded for less than what I was paying for a Honda Pilot..i was very happy and will be back again hopefully with the same results...

    Does recommend this dealer
    Island Acura

    Thank you for the kind words! We'll be sure to pass along the compliments to Tim, and we hope you enjoy your new MDX.


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  • Easy and smooth experience
    July 15, 2017

    Just picked up my beautiful new RDX and I couldn't be happier. Rocky was my Salesman and he was a pleasure to deal with - friendly, honest, knowle...

    Island Acura

    Maria, we greatly appreciate the kind words and generous recommendation! Enjoy the new ride, and we look forward to seeing you again.


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    Just picked up my beautiful new RDX and I couldn't be happier. Rocky was my Salesman and he was a pleasure to deal with - friendly, honest, knowledgeable and professional. He patiently sat and explained all the features of the car and answered my many questions. This is the place to buy a car!

    Does recommend this dealer
    Island Acura

    Maria, we greatly appreciate the kind words and generous recommendation! Enjoy the new ride, and we look forward to seeing you again.


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  • wonderful experience
    June 30, 2017

    I wanted a white car with the advanced technology package. They searched for it, found it and had it for me in a few days. A different dealer on...

    Island Acura

    We're so glad we were able to get you precisely what you wanted! Thank you for this kind and honest review, and we look forward to seeing you again.


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    I wanted a white car with the advanced technology package. They searched for it, found it and had it for me in a few days. A different dealer only wanted to sell what was on the lot. Everything was done with a smile. Joe sat in the car with us and explained all details. He had patience and was knowledgable about the entire vehicle. He set up my phone and explained all details. They have gained a customer!!!

    Does recommend this dealer
    Island Acura

    We're so glad we were able to get you precisely what you wanted! Thank you for this kind and honest review, and we look forward to seeing you again.


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