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Reviews

Average Ratings

4.9
Average based on 256 reviews.
  • Chevy Malibu

    I was very pleased with this dealership. My sales person was very friendly without being pushy and explained everything that we wanted to know abo...

    Dealer Response

    It is very kind of you to write us such a nice review, Maria. We're proud to offer our customers a pressure-free and informative shopping experien...


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    I was very pleased with this dealership. My sales person was very friendly without being pushy and explained everything that we wanted to know about the car and how we could save money. Would highly recommend them and would definitely return back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is very kind of you to write us such a nice review, Maria. We're proud to offer our customers a pressure-free and informative shopping experience, and I'm glad to hear that was the case for you on your recent visit to Robert Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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  • Stingray

    Sal was great with getting me in my 2016 Stingray, helped me get a great deal that I felt comfortable with. Service Dept. guys (Tony and Don) wer...


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    Sal was great with getting me in my 2016 Stingray, helped me get a great deal that I felt comfortable with. Service Dept. guys (Tony and Don) were extremely helpful when I brought my car in for service. Just want to say thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • scheduled service

    work preformed in time allocated. excellent servic

    Dealer Response

    Thanks for the perfect rating, Gasper! I am pleased to know that everything went well for you. We strive to deliver excellent service to every cus...


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    work preformed in time allocated. excellent servic

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the perfect rating, Gasper! I am pleased to know that everything went well for you. We strive to deliver excellent service to every customer that sets foot in our dealership. Regards, John Berriola | General Sales Manager | johnberriola@robertchevrolet.com


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  • Great, friendly dealership

    All around great experience. Sales associate Robert was totally on the ball -- very knowledgeable and helpful. I did a fair amount of shopping ar...

    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive exper...


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    All around great experience. Sales associate Robert was totally on the ball -- very knowledgeable and helpful. I did a fair amount of shopping around and really appreciate the professional and welcoming environment the dealership had. Was nice to not be treated like an actual person as compared to how so many of the other places I visited operate!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Robert was able to provide an efficient and overall positive experience. Regards, John Berriola | General Sales Manager | johnberriola@robertchevrolet.com


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  • Robert Chevrolet - Two thumbs up.

    Exceptional customer service without your typical sales tactics the auto dealership is known for.

    Dealer Response

    Thank you so much for taking the time to write such great feedback, Luis. Our primary focus is to provide each and every customer with exceptional...


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    Exceptional customer service without your typical sales tactics the auto dealership is known for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write such great feedback, Luis. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that the team able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Regards, John Berriola | General Sales Manager | johnberriola@robertchevrolet.com


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  • Robert Chevrolet, Hicksville, New York

    My wife and I could not be more pleased with the quality, appearance and performance of our new Chevy 2016 Malibu

    Dealer Response

    It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the tim...


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    My wife and I could not be more pleased with the quality, appearance and performance of our new Chevy 2016 Malibu

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Chevrolet, we value our customers and we look forward to seeing you on your next visit. Kind Regards, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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  • Great Service

    Bob Poulos at Robert Chevrolet was a great salesman and took care of everything for me and my family.

    Dealer Response

    Thank you so much for giving us an opportunity to work with you and your family! We strive to provide excellent customer service, and we're glad t...


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    Bob Poulos at Robert Chevrolet was a great salesman and took care of everything for me and my family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for giving us an opportunity to work with you and your family! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be sure to tell all your other friends and relatives about your experience! Kind Regards, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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  • Great service facility and staff.

    Excellent service.lube oil filter and tire rotation done quickly and correctly.good service group.

    Dealer Response

    Thank you for your feedback. Each employee is a valued member of the Robert Chevrolet team and we all strive to provide excellent service! We lo...


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    Excellent service.lube oil filter and tire rotation done quickly and correctly.good service group.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. Each employee is a valued member of the Robert Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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  • Sales Team is Great!

    The sales rep Robert and manager John were both very friendly and helpful. They made sure I was able to get the perfect car for me and helped me u...

    Dealer Response

    Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Robert Chevrolet we are determined...


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    The sales rep Robert and manager John were both very friendly and helpful. They made sure I was able to get the perfect car for me and helped me understand more about the differences between leasing and buying. Also, the sales manager agreed to add free all-weather Chevy Brand floormats, which are custom fit to my vehicle model.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Robert Chevrolet we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Best, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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  • Lack Luster Customer Service

    I made an appointment in January for February 17 at 7:30 am for a NYS inspection. Because of my work schedule I informed the dealership that I wou...

    Dealer Response

    Zaneta, I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest conv...


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    I made an appointment in January for February 17 at 7:30 am for a NYS inspection. Because of my work schedule I informed the dealership that I would drop the car off the night before. By 1:50 pm on the 17th, I hadn't heard anything so I called to check the status and they had not begun working on my car. I got a ride to the dealer, and was told by my service adviser (Donald "Don" Beilinson) that all of the walk-ins that showed up were serviced first and he made the mistake of not realizing I had an appointment. After he realized his mistake he went on to say he didn't know when he would be able to get to my car (although I had a 7:30AM appointment). He spoke to me with a subtle but very rude undertone. I was annoyed to say the least, but left before escalating the situation. My car wasn't ready for another two hours. I don't know if it's because I'm young, African-American, or female but this is not my first negative experience with this dealership. I only used them for my inspection because they issued 3 free NYS inspections when I purchased the car. If my car still wasn't under warranty I would not have any dealings with this dealership. My family has purchased 9 Chevrolet vehicles over the years and 8 (including my car) from this dealership. However, this will be my first and last purchase from Robert Chevrolet. An earlier issue I had when I initially purchased my car was the dealership's failure to acknowledge and fix a problem I told them about. I had my mechanic (of 7 years whom I trust to tell me the ugly truth about my cars) check out my impala shortly after I bought it. He made me aware of several leaks, in particular a rack and pinion leak. This was on March 8, 2014. The next time I went to the dealer for work they wrote that they checked but found no rack and pinion leak on August 29, 2014. However, on July 15, 2015 the dealership found and serviced a rack and pinion leak that I brought to their attention more than a year prior.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Zaneta, I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Please contact me at johnberriola@robertchevrolet.com. Best, John Berriola, General Sales Manager johnberriola@robertchevrolet.com


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