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Reviews

Average Ratings

4.8
234 lifetime reviews.
  • New 2016 Kia Soul Purchase

    My wife and I purchased a new 2016 Kia Soul on 10/31/16 from the Eagle Auto Mall in Riverhead N.Y. . The Sales person Bill Dowling and sales manag...

    Dealer Response

    Thank you so much for your kind words. We are glad you had an excellent experience with us, and we look forward to helping you in the future!


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    My wife and I purchased a new 2016 Kia Soul on 10/31/16 from the Eagle Auto Mall in Riverhead N.Y. . The Sales person Bill Dowling and sales manager Joe allowed our buying experience to be very fruitful regarding Price, Courtesy, Patience &Professionalism. No regrets would highly recommend to family & friends. Thank you again so much Eagle. Joan & John Urick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words. We are glad you had an excellent experience with us, and we look forward to helping you in the future!


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  • Eagle Auto Mall is the BEST!!!

    This place was quite a surprise compared to experiences I have had with other car dealers. Very friendly, professional, fast and no cheap sales t...

    Dealer Response

    Thank you for your awesome review and your business. We truly hope you enjoy your new vehicle and look forward to helping you again in the future....


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    This place was quite a surprise compared to experiences I have had with other car dealers. Very friendly, professional, fast and no cheap sales tactics. Everything went so smooth and so fast. After agreeing on a super great price (I feel like they gave me the car!), I bet the manager that I would be waiting for hours to leave with the car. He laughed and told me to save my money because he would have me out of there in 45 minutes! He did. I actually loved coming to this dealer. The sales manager (Joe Gandhi) really has this place running perfectly. Believe me, I am a tough person to please, I will buy another car from this dealer within the next 12 months. Eagle Auto Mall is a best.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your awesome review and your business. We truly hope you enjoy your new vehicle and look forward to helping you again in the future. Welcome to Eagle Auto Mall family. Joe G


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  • Easy like sunday mornin

    Great staff!! Not a typical sales pitch. They truly care about what your looking for and make it happen , for a great price as well. Thanks eagle ...

    Dealer Response

    Thank you for the nice review and also for your business. Welcome to Eagle Auto Mall family. Joe G


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    Great staff!! Not a typical sales pitch. They truly care about what your looking for and make it happen , for a great price as well. Thanks eagle see you in 3 years!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the nice review and also for your business. Welcome to Eagle Auto Mall family. Joe G


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  • Would never buy a car here

    I came here with my friend to shop around for a used car, but both of the salesmen we encountered were rude, inattentive, and didn't seem to take ...

    Dealer Response

    I am sorry to hear about your experience. We will address the incident with our sales consultants and make sure it doesn't happen again. Joe Gandhi


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    I came here with my friend to shop around for a used car, but both of the salesmen we encountered were rude, inattentive, and didn't seem to take us seriously. It was like our presence was a nuisance to them. I'm not sure if it was because we are younger (mid 20s), but apparently we are not good enough to warrant a basic conversation. We're early on in our car search but we will definitely never consider Eagle Auto Mall for any future purchases.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    I am sorry to hear about your experience. We will address the incident with our sales consultants and make sure it doesn't happen again. Joe Gandhi


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  • Thanks for your help!

    Thank you Service Advisor George Tomko for resolving my problem quickly and professionally. Thanks to your example, I would definitely return to E...

    Dealer Response

    Thank you for servicing your vehicle with us. Eagle auto mall takes customer service very seriously and we believe in always doing the best we can...


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    Thank you Service Advisor George Tomko for resolving my problem quickly and professionally. Thanks to your example, I would definitely return to Eagle Auto Mall for future auto needs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for servicing your vehicle with us. Eagle auto mall takes customer service very seriously and we believe in always doing the best we can to make sure that our customers are satisfied with the level of service.


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  • Good deal

    No gimmicks...straight forward. The process did not take all day, very efficient. Our saleswoman was knowledgeable. The finance gentleman had a...

    Dealer Response

    Thank you for your business. Eagle Auto Mall prides itself on doing business in a very up front manner with 100% honesty and transparency. We beli...


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    No gimmicks...straight forward. The process did not take all day, very efficient. Our saleswoman was knowledgeable. The finance gentleman had a wonderful disposition.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. Eagle Auto Mall prides itself on doing business in a very up front manner with 100% honesty and transparency. We believe in building relationships more than just selling a vehicle. Enjoy your new vehicle and welcome to the Eagle Auto Mall family.


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  • Great

    Sales person was great as well As manager. They were very friendly and helpful. They made sure the experience was great

    Dealer Response

    Thank you for your business and the kind words. We pride ourselves on providing an awesome experience to all our customers and helping them throug...


    Show Full Review

    Sales person was great as well As manager. They were very friendly and helpful. They made sure the experience was great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and the kind words. We pride ourselves on providing an awesome experience to all our customers and helping them throughout the whole car buying process. We hope you enjoy your new vehicle and look forward to helping you again in the future.


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  • Excellent Service!

    I selected Amanda Hoffman as my salesperson because she called my home about my lease termination and followed up with me, she was very helpful an...

    Dealer Response

    Thank you for your business! We at Eagle always strive to provide the best service for all our customers. We are happy to have you in the Eagle Fa...


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    I selected Amanda Hoffman as my salesperson because she called my home about my lease termination and followed up with me, she was very helpful and pleasant; terrific sales person. Jose Lopez was courteous and helpful with the final paperwork; I would recommend Eagle Kia and most definitely will return with my business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business! We at Eagle always strive to provide the best service for all our customers. We are happy to have you in the Eagle Family, and look forward to your next purchase or service with us!


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  • Top Notch Dealer !!!

    All the employees that I dealt with at this dealership were Highly Professional, Honest, Helpful, Knowledgeable and very Caring Individuals!!!

    Dealer Response

    Thank you for the kind words. We do our best to uphold our standard of excellent customer service for everyone. We are very happy you had such a g...


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    All the employees that I dealt with at this dealership were Highly Professional, Honest, Helpful, Knowledgeable and very Caring Individuals!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words. We do our best to uphold our standard of excellent customer service for everyone. We are very happy you had such a great experience, and we hope that you will have many more with us.


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  • Always a pleasure

    We recently purchased our 4th & 5th Volvo from Eagle. One of our previous Volvos was purchased from a dealership up Island and the difference in e...

    Dealer Response

    Thank you so much for your kind words, and patronage. We hope to help you with every Volvo purchase in the future, and will continue to do our bes...


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    We recently purchased our 4th & 5th Volvo from Eagle. One of our previous Volvos was purchased from a dealership up Island and the difference in experience is indescribable. Eagle is truly a different kind of dealership. They take the time to learn about you as a person and your needs as a family. They care about providing you with the right vehicle, not the most expensive or the the one sitting longest on their lot. Joe and Roland are exceptional, All of the staff are kind, knowledgeable and attentive without being pushy. I highly recommend Eagle to anyone in the market for a vehicle; we will certainly continue to patronize this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind words, and patronage. We hope to help you with every Volvo purchase in the future, and will continue to do our best to provide exceptional service.


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