Reviews

Average Ratings

4.6
220 lifetime reviews.
  • I couldn't ask for a better place to buy a car.

    I am very happy with my car purchase. I couldn't ask for better customer service from any dealership. I was treated great,from the greeting at the...


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    I am very happy with my car purchase. I couldn't ask for better customer service from any dealership. I was treated great,from the greeting at the door when I walked in, to the buying process and then the delivery of my new car. My salesman Kevin Marinello was very attentive through the whole process. The manager Michael Raucci is a great guy to deal with. I will be buying my next car at Toyota Of Clifton Park. With this kind of service, I wouldn't go anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • new country Toyota Clifton park service is great.

    I just wouldn't go anywhere else to buy a truck or car. The people there are always professionals and always say hello how may we help you with a ...

    Dealer Response

    Thank you Ken! We appreciate the kind words. Mike Rauuci, General Manager


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    I just wouldn't go anywhere else to buy a truck or car. The people there are always professionals and always say hello how may we help you with a smile ¿ I just want to say thank you to mike R and his team keep up the great work. Kenneth maloney.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Ken! We appreciate the kind words. Mike Rauuci, General Manager


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  • Terrible wait times. 2+ hrs for regular oil change

    Terrible. They give you wrong ETA. I was told about 1/5 hour. Ended up waiting for 2.5 hours. Crazy. I won't recommend coming here.

    Dealer Response

    Nabeel, thank you for your review and for choosing Toyota of Clifton Park. Every customer is important to us, and we are sorry we could not garner...


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    Terrible. They give you wrong ETA. I was told about 1/5 hour. Ended up waiting for 2.5 hours. Crazy. I won't recommend coming here.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Nabeel, thank you for your review and for choosing Toyota of Clifton Park. Every customer is important to us, and we are sorry we could not garner a higher rating on your recent visit. I would appreciate the opportunity to speak with you to learn more. As I stated in my response from your review on Google, please feel free to contact me direct at 518-664-4444 Ext. 5504 or mraucci@newcountry.com. Thank you. - Mike Raucci, General Manager


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  • retired

    Great work on my vehicle! Manager Mike Raucci is the best.

    Dealer Response

    Thank you for the 5-Star Rating, Ray!


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    Great work on my vehicle! Manager Mike Raucci is the best.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the 5-Star Rating, Ray!


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  • Great experience

    Normal dealership that I went to had a fire in their service shop. Called Toyota dealership in Clifton park. We're able to get me in quickly, meet...


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    Normal dealership that I went to had a fire in their service shop. Called Toyota dealership in Clifton park. We're able to get me in quickly, meet the time frame in which I need to leave the dealership and was a very nice waiting area. Thinking about moving my servicing to Toyota of Clifton Park. Thank you for nice experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service Dept..

    had a problem with my car (but hadn't set up an official appointment ahead of time)...called Service Dept & they said to bring over the car...alth...


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    had a problem with my car (but hadn't set up an official appointment ahead of time)...called Service Dept & they said to bring over the car...although I had a short wait, it was worth having them do the repair & gave me peace of mind driving home...very friendly & very efficient...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service.

    Service is prompt, professional, reliable and competitively priced. And they have donuts!


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    Service is prompt, professional, reliable and competitively priced. And they have donuts!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • NEW CAR

    I received great service when I took my car in for 5000 mile check up, was greeted quickly and with respect. When I bought my car the sales pers...


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    I received great service when I took my car in for 5000 mile check up, was greeted quickly and with respect. When I bought my car the sales person was very good and did not push let me make my own decisions

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Best buying experience ever

    I was taken by the knowledge, professionalism, stress free buying experience at New Country Toyota of Clifton Park by my salesman Kevin Marinello ...


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    I was taken by the knowledge, professionalism, stress free buying experience at New Country Toyota of Clifton Park by my salesman Kevin Marinello and manager Mike Raucci. I am proud to be a member of the New Country Toyota of Clifton Park family. Probably for life. Love my new Tacoma.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Nice save

    My initial visit to New Country Toyota of Clifton Park was not satisfactory. The following day I submitted my concern to the dealership and to Toy...


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    My initial visit to New Country Toyota of Clifton Park was not satisfactory. The following day I submitted my concern to the dealership and to Toyota. I was quite surprised to promptly receive a personal phone call from the General Manager. He wanted to personally apologize for my experience and felt it was important enough not to wait until the next business day. He asked me for the opportunity for him to make it right. I respected the fact that he called me directly but respected even more that he didn’t make any effort to point out any misunderstandings but instead to emphasize that if I wasn’t happy then they could have done better, and would continue to work to do so. Over the course of the next couple days, he and the sales manager messaged me directly with options that included the option for a custom build and they presented without any effort on my part what I consider to have been a very fair price quote. Today I went back to the dealership to take them up on their offer. We signed the deal on exactly what I wanted, they honored their price without any sales tactics, they also gave me a fair and competitive offer for my old vehicle. The General Manager met with me directly and thanked me for giving them a second chance. The General Manager and Sales Manager didn’t just hold true to their words, they exceeded them. They managed to turn an unhappy customer into probably a lifelong customer. They actually managed to put the pressure back on to Toyota… I can only hope my new Toyota truck exceeds my expectations as much as New Country Toyota of Clifton Park.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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