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Reviews

Average Ratings

4.9
216 lifetime reviews.
  • I couldn't ask for a better place to buy a car.

    I am very happy with my car purchase. I couldn't ask for better customer service from any dealership. I was treated great,from the greeting at the...


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    I am very happy with my car purchase. I couldn't ask for better customer service from any dealership. I was treated great,from the greeting at the door when I walked in, to the buying process and then the delivery of my new car. My salesman Kevin Marinello was very attentive through the whole process. The manager Michael Raucci is a great guy to deal with. I will be buying my next car at Toyota Of Clifton Park. With this kind of service, I wouldn't go anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service Dept..

    had a problem with my car (but hadn't set up an official appointment ahead of time)...called Service Dept & they said to bring over the car...alth...


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    had a problem with my car (but hadn't set up an official appointment ahead of time)...called Service Dept & they said to bring over the car...although I had a short wait, it was worth having them do the repair & gave me peace of mind driving home...very friendly & very efficient...

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service.

    Service is prompt, professional, reliable and competitively priced. And they have donuts!


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    Service is prompt, professional, reliable and competitively priced. And they have donuts!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • NEW CAR

    I received great service when I took my car in for 5000 mile check up, was greeted quickly and with respect. When I bought my car the sales pers...


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    I received great service when I took my car in for 5000 mile check up, was greeted quickly and with respect. When I bought my car the sales person was very good and did not push let me make my own decisions

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Best buying experience ever

    I was taken by the knowledge, professionalism, stress free buying experience at New Country Toyota of Clifton Park by my salesman Kevin Marinello ...


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    I was taken by the knowledge, professionalism, stress free buying experience at New Country Toyota of Clifton Park by my salesman Kevin Marinello and manager Mike Raucci. I am proud to be a member of the New Country Toyota of Clifton Park family. Probably for life. Love my new Tacoma.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Nice save

    My initial visit to New Country Toyota of Clifton Park was not satisfactory. The following day I submitted my concern to the dealership and to Toy...


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    My initial visit to New Country Toyota of Clifton Park was not satisfactory. The following day I submitted my concern to the dealership and to Toyota. I was quite surprised to promptly receive a personal phone call from the General Manager. He wanted to personally apologize for my experience and felt it was important enough not to wait until the next business day. He asked me for the opportunity for him to make it right. I respected the fact that he called me directly but respected even more that he didn’t make any effort to point out any misunderstandings but instead to emphasize that if I wasn’t happy then they could have done better, and would continue to work to do so. Over the course of the next couple days, he and the sales manager messaged me directly with options that included the option for a custom build and they presented without any effort on my part what I consider to have been a very fair price quote. Today I went back to the dealership to take them up on their offer. We signed the deal on exactly what I wanted, they honored their price without any sales tactics, they also gave me a fair and competitive offer for my old vehicle. The General Manager met with me directly and thanked me for giving them a second chance. The General Manager and Sales Manager didn’t just hold true to their words, they exceeded them. They managed to turn an unhappy customer into probably a lifelong customer. They actually managed to put the pressure back on to Toyota… I can only hope my new Toyota truck exceeds my expectations as much as New Country Toyota of Clifton Park.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • first and last stop

    A few months ago i was in need of a new vehicle. This was the first time i was on my own at a dealer doing all of the research on my own. Car buyi...


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    A few months ago i was in need of a new vehicle. This was the first time i was on my own at a dealer doing all of the research on my own. Car buying by yourself can be pretty exhausting comparing prices and options so on an so on. New Country toyota of clifton park was my first stop. My then fiance and I's experience was excellent and could have signed papers then and there but me being me i wanted to do my shopping around and said id keep in touch. i went to a couple of other toyota and other truck brand dealers but none of them felt as easy as it was to work with Don Rougia at New Country. My research process took about a week of visiting dealers and test driving on a daily basis and ended up coming full circle to my first stop at New Country Toyota of Clifton Park. Don made the process easy and seamless. We communicated throughout the week and he was able to find the truck i was looking for. I am very pleases with the agreement made when signing papers and just had my first oil change with new tires put on and everyone was very accomodating to my time schedule and needs as i dropped my truck off prior to going out of town. Everything was done satisfactorily and i cant complain at all. Thanks to New Country Toyota, Don Rougia and Michael Raucci.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Salesman

    Don Rougia is the guy to see if you need a new or used car. He is honest, dependable and very easy to work with.


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    Don Rougia is the guy to see if you need a new or used car. He is honest, dependable and very easy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great service from Brandon the salesman

    recently leased a highlander and a tundra from brandon at new country clifton park.. great job Brandon


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    recently leased a highlander and a tundra from brandon at new country clifton park.. great job Brandon

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Once again drive away very happy.

    We have done business with Mike Raucci and his salesmen many times. On this occasion we had the pleasure of dealing with Kurt Conroy who didn't di...


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    We have done business with Mike Raucci and his salesmen many times. On this occasion we had the pleasure of dealing with Kurt Conroy who didn't disappoint. Answered all our questions and took care of all our needs. We liked him so much we recommended him to our daughter who also made a deal. Thank you once again Toyota of Clifton Park.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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