Best car buying experience in my 50 years.Mike Horn was the best sales associate I have ever e ncountered. No pressure,very knowledgeable and I felt ...fought for me to get the cheapest price available.he was in constant communication with sales manager and the owner to get best possible price for me.Glenn in financial was knowledgeable as well. It seems that this dealership puts the customer first and foremost. When I got my car Ellen showed me all my gadgets. She was thorough and explained all over if I didn't understand. She always had a smile on no matter how I was frustrated because I didn't understand something. A great great great team . Don't go buying a Honda in this area until you check out this dealership.
Luke, everyone here appreciates your kind words. Enjoy your new vehicle.
Thanks Mike Williams,nice guy who made it easy and all of the staff.Been a customer since 2004, and will be for life....Love my new Pilot!
The staff at Rennselaer Honda are the best. They are friendly, courteous and have a sense of humor. And of course the work is always topnotch. What e...lse is there to say!
Thank you George!
I love the service you provide of picking up and dropping off vehicle because I don't work I don't get paid. This makes is so easy for me and it was a... sell item for me choosing a dealer so far from me. Thanks again I will remain a customer. Ann
Thank you for the great review Ann! We are very glad you took advantage of our free valet service!
I went thru my credit union car buyers and was put in contact with Phil Rasile who was very accommodating talked to me and explained all about the car... I was looking for. He worked with the parts and installers to get all the extras I wanted and got me the car within 24hrs. Will have to say the most pleasant experience I have ever had with a dealership in all the cars that I have purchased in the past 30yrs. Thank you Phil and all the wonderful people at Rensselaer Honda for a job well done. Love the new car.
Thank you for the great review David! It is very appreciated.
The only slight complaint I had was that I wished to see the itemized list of charges-before the per month monthly charges/ calculations were done. T...his assists me in making the best decision for my finances.
Thank you for the feedback. It is very appreciated. I will bring this issue up to discuss any possible changes we can make.
Thanks Mike and Frank for helping my son buy his first car! You guys made is easy!I enjoyed my visits, my coffee and our Yankees conversations!
Thank you! We hope your son enjoys his new car!
Upon arrival at he the Service Counter, Keith who I assumed was the manager, greeted me with a welcoming smile and asked how he could be of help. I t...old him I needed a State Inspection for my Honda Odyssey and he said, "No problem!" Janette will be able to help you with that in a second. She greeted me warmly and made sure that someone in Service completed the inspection while I waited in their comfortable waiting area. When the inspection was completed, Janette reviewed the results and processed payment. The entire process from speaking with Keith and ending with Janette took about an hour. Thanks
Thank you for the great review! Your kind words are very appreciated.
I got a great deal on my car, and the buying experience was a pleasure. Thanks!
Thank you for the great review!
This experience was as easy as pie. Great service; great sales personnel and a flawless transition from one car to another. Kudos to all.
We thank you for your business.