Reviews

Average Ratings

4.8
1037 lifetime reviews. Includes reviews of Thomas Toyota Scion from DealerRater.com
  • Jason was amazing!

    I spent about 3 hours finding the new car of my dreams and Jason was there every step of the way. He helped me find the perfect car for the perfec...


    Show Full Review

    I spent about 3 hours finding the new car of my dreams and Jason was there every step of the way. He helped me find the perfect car for the perfect price. No hassle policy was amazing and way better then the standard car buying experience. Highly recommend working with Jason C!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Do not stand behind their work

    After spending thousands of dollars on my Toyota, the same problem kept recurring. After spending severaL hundred more, the problem is still there...


    Show Full Review

    After spending thousands of dollars on my Toyota, the same problem kept recurring. After spending severaL hundred more, the problem is still there. When I told them I wanted it fixed they told me it would cost $1500 to diagnose the problem. What, they couldn't figure it out the first four times? They are no different than any of the other money hungry dealerships- it goes on and on.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best Dealar
    November 18, 2017

    This is my second car from Toyota of Joliet I really like this place always providing 5 stars service I will keep recommending this dealer to my f...


    Show Full Review

    This is my second car from Toyota of Joliet I really like this place always providing 5 stars service I will keep recommending this dealer to my friends

    Does recommend this dealer

    Hide Full Review
  • Great Price, Great Service

    Price of the vehicle online drew us in. They never tried to start with a different number. What the price was online was what I wanted to pay and ...


    Show Full Review

    Price of the vehicle online drew us in. They never tried to start with a different number. What the price was online was what I wanted to pay and what they wanted to sell it at. It was perfect. Slight bump with our trade in, but they were able to work around it. Only criticism I have is they weren’t overly knowledgeable about the car since it was a used model not a Toyota. Would have been nice for them to say “I don’t know, but let me find out” to a couple of questions. Overall good experience and would go back again if they had a vehicle I wanted with the great price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Beautiful
    October 31, 2017

    Gino has good customer relations. He is able to make customer to understand and nogotiete. I would like to recommend to other my friends. He is ...


    Show Full Review

    Gino has good customer relations. He is able to make customer to understand and nogotiete. I would like to recommend to other my friends. He is really helped me.

    Does recommend this dealer

    Hide Full Review
  • Professional salesperson, Price in town.
    October 30, 2017

    Very professional, friendly and helpful staff. Gave us the best price to lease a car in Chicagoland. I received many quotes, but Thomas Toyota of ...


    Show Full Review

    Very professional, friendly and helpful staff. Gave us the best price to lease a car in Chicagoland. I received many quotes, but Thomas Toyota of Joliet game me the best quote. People are very helpful and nice. I know I will be coming back to that dealer in the future.

    Does recommend this dealer

    Hide Full Review
  • Amazing people and great prices!

    They are all about quality and the customers! Never had such a great experience with a a dealership!


    Show Full Review

    They are all about quality and the customers! Never had such a great experience with a a dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Had a great existence .A oil change that turned into a purch
    September 29, 2017

    Had a great experience purchasing my 2017 Rave4 Hybrid. my salesman adam was truly great in my new purchase. Well tell others others savour Mr ex...


    Show Full Review

    Had a great experience purchasing my 2017 Rave4 Hybrid. my salesman adam was truly great in my new purchase. Well tell others others savour Mr experience at Thomas Toyota

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • 10k check-up
    September 28, 2017

    Jermaine was terrific and helped make my visit a pleasure. Car was ready early; no complaints! I love Thomas Toyota. The only flaw I noticed wa...


    Show Full Review

    Jermaine was terrific and helped make my visit a pleasure. Car was ready early; no complaints! I love Thomas Toyota. The only flaw I noticed was grease on my driver's side door. Does it come off with soap?

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Great repeat experience!
    September 27, 2017

    This was the second car we purchased from Thomas. They have a very qualified staff and they treated my wife and I very well. Abbie Kloss is a grea...


    Show Full Review

    This was the second car we purchased from Thomas. They have a very qualified staff and they treated my wife and I very well. Abbie Kloss is a great manager and we returned to this dealership because of the way she treated my wife and I when we purchased a car a couple of years ago. Rich Hoff the salesperson is very knowledgeable and is a great add to the Thomas team. Glad to hear they are moving to a brand new larger building. The Finance Manager did a great job in getting through all of the paperwork. Thanks to all of the Thomas team!!!

    Does recommend this dealer

    Hide Full Review