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Reviews

Average Ratings

4.9
1438 lifetime reviews. Includes reviews of Acura Of Libertyville from DealerRater.com
  • Ask for Shane Lyon

    Another great experience with Shane Lyon. Just leased another Acura-this time a RDX. Shane was very knowledgeable,considerate and very patient wit...


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    Another great experience with Shane Lyon. Just leased another Acura-this time a RDX. Shane was very knowledgeable,considerate and very patient with me. He gave me personal attention and always made time for me. Shane Lyon is the only person I will work with. I would recommend Shane to anyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic
    May 4, 2017

    I was extremely pleased with the service. Jose was an awesome person to work with. He was down to earth and super nice. All the staff were very he...


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    I was extremely pleased with the service. Jose was an awesome person to work with. He was down to earth and super nice. All the staff were very helpful and made the process of buying a car very easy. I will definitely travel back to this dealership from Wisconsin when I'm ready to buy another car!

    Does recommend this dealer

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  • Second new car
    April 2, 2017

    This is the second new Acura I have purchased from this dealership. The first was a 2002TL that I got in June of 2001. My newest car is a 2017 TLX...


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    This is the second new Acura I have purchased from this dealership. The first was a 2002TL that I got in June of 2001. My newest car is a 2017 TLX. Other than being excellent cars, I am exceedingly pleased with the dealership and the service departments. The service in general is part of the reason I came back to buy a new Acura here after 16 years.

    Does recommend this dealer

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  • Great from Sales to Service
    March 23, 2017

    We have been customers of Libertyville Acura for about 7 years now. We purchased and serviced our 2007 RDX with this dealership and have been ver...


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    We have been customers of Libertyville Acura for about 7 years now. We purchased and serviced our 2007 RDX with this dealership and have been very happy. After buying the RDX we moved service for our TL to this shop as well. The staff in the service department has always been friendly and helpful to deal with. Always explaining and offering fair pricing. Personnel thanks to Bruce LaSaker, Nick, and Jen as I have dealt with them most often. Sorry I don't have their last names. Thanks The time has come to replace our TL so we turned to Acura of Libertyville. The sales team was great! I explained we were beginning to look for a new vehicle. With the help of Luigi Miceli, and Scott Weidner they made the experience very easy. They understood I was going to drive a few other cars and were never pushy at all knowing my timeframe may have been 6-8 weeks. After servaing all options we knew Acura was what we wanted. Any negotiations we had were completely stress free. They gave a fair trade and offered a fair price on the new vehicle we went on to purchase. We ended up purchasing 3 weeks from initial talks. Thanks Guys!

    Does recommend this dealer

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  • Got the car, the deal and the service I wanted!
    March 13, 2017

    David Truong is fantastic. He really knows the product inside and out. He, along with the management from Cristal to Israel to their Finance Manag...


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    David Truong is fantastic. He really knows the product inside and out. He, along with the management from Cristal to Israel to their Finance Manager, Denise Duet, were all supportive and attentive. Really great people in a truly great dealership. I look forward to buying next vehicle from Acura of Libertyville again in the future! Thank you for everything!

    Does recommend this dealer

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  • Purchased New 2017 RDX
    March 8, 2017

    Reached out to this Dealership looking for a Brand New RDX. Reached out initially through email with Luigi who was very responsive to my initial q...


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    Reached out to this Dealership looking for a Brand New RDX. Reached out initially through email with Luigi who was very responsive to my initial questions on options. Once I decided to buy I spoke with Israel who is the Sales manager who was straight to the point and gave me right pricing with all details and no hidden costs(It was exactly the same price that we had negotiated and nothing more). He even offered additional discount when I came to the Dealership to buy. Brianda was helping me with the whole buying process getting the application for finance started and was excellent in making sure we were Informed about what was happening and did not let us feel like we did not know what was happening. She even waited until we were ready to take the car out and spent a lot of time helping us making sure all the settings were set according to what we needed before we left the dealership.The entire process extended beyond their closing time and everyone patiently answered our questions and worked with our pace to complete the process. Scott was helping us throught final financing and purchase documentation, patiently explaining every single document almost to the word. Scott had also reached out the next couple of days to keep us informed about the approval of our financing to make sure we were informed at all times. I was given the exact same cordial experience both before and actually buying the car and would higly recommend this dealership.

    Does recommend this dealer

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  • MDX Purchase fast and efficient
    March 5, 2017

    Bought a MDX 2009 for a reasonable price. The dealer paid attention to my wishes and the buying process felt personal as the selling process felt ...


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    Bought a MDX 2009 for a reasonable price. The dealer paid attention to my wishes and the buying process felt personal as the selling process felt more like a buying process that I "drove". Thanks and I'll buy again from Libertyville Acura.

    Does recommend this dealer

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  • Great Customer Service!!!

    Brianda Villegas sold me my used 2008 Acura TL. She was the best salesperson I have ever dealt with. We also worked with Isreal and Scott, both ...


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    Brianda Villegas sold me my used 2008 Acura TL. She was the best salesperson I have ever dealt with. We also worked with Isreal and Scott, both made the car buying process smooth and easy. I have nothing but good things to say about the dealership and the people that work there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jose Alcantar is the Best!! He deserves an A+++!
    February 14, 2017

    I've been a loyal customer since 2007. I recently decided to purchase a used 2014 Acura RDX. Jose Alcantar was my salesman! I experienced the best...


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    I've been a loyal customer since 2007. I recently decided to purchase a used 2014 Acura RDX. Jose Alcantar was my salesman! I experienced the best car purchasing experience ever! Great customer service from the secretary Christine to Israel and Brian in Finance! All were wonderful and second to none! I was greeted when I walked through the door, my test car was warming up when I arrived, and Jose allowed me to drive the truck for about an hour while showing me all the components of the truck! He was very patient, answered all questions and was so pleasant to work with. I give Acura of Libertyville 5 stars, 2 thumbs up and a A++++++. They will continue to have my business for years to come!

    Does recommend this dealer

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  • Luigi Miceli is the BEST of the best!
    February 7, 2017

    This is my third vehicle from Acura of Libertyville and they never disappoint! I was a walk-in on a Saturday and Luigi took care of me right away,...


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    This is my third vehicle from Acura of Libertyville and they never disappoint! I was a walk-in on a Saturday and Luigi took care of me right away, even though it was a very busy day. The process was very smooth from start to finish. Who knew filling out paperwork could be so fun and easy! I'm beyond thrilled with my 2017 RDX. I've always had consistently good experiences with Acura of Libertyville but Luigi pushed it from excellent to truly OUTSTANDING!

    Does recommend this dealer

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