Reviews
I had such a pleasant experience with Phil when picking...
I had such a pleasant experience with Phil when picking up my BMW this afternoon. He is super friendly, attentive, and such a welcoming person. He made you feel like true family. This dealership cares about their customers, and will make you feel at ease throughout the entire process. Thank you Phil!!!! :) Please ask for him if you come here! You will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
We just drove back from Spartanburg, SC in our brand new...
We just drove back from Spartanburg, SC in our brand new 2022 X5. We picked it up at the BMW Performance Center. What an amazing driving machine. We originally intended to break up our ~12 hour drive in to 2 days but when we got in the car, we couldn't stop. ;-). We purchased it through BMW of Fort Washington, PA (MileOne Auto Group). Edward Salloum set us up with the perfect vehicle with all the right options package. I have purchased many cars in my life and this was the best experience. There is a huge difference working with a real car enthusiast rather than a person just showing up for work to make a living. Thanks Edward for setting us with the perfect vehicle to enjoy for many years to come. And the Performance Center Delivery program is also fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ravi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!
Really a pleasure to work with Mike. A dependable man of...
Really a pleasure to work with Mike. A dependable man of integrity. Does what he says he will do. Couldn't be more impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at BMW of Fort Washington! If you have any further questions, please give us a call. We're always happy to help! Take care!
Our salesman, Mike Prince, was easily one of the best...
Our salesman, Mike Prince, was easily one of the best that we have worked with. We couldn't have asked for a better experience. Mike was informative, knowledgeable and made the sales process easy and understandable. His professionalism is top notch. Mike has made our entire experience of purchasing our new X-3 a pleasure. He is a credit to the entire Ft. Washington BMW team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! If you have any further questions, please give us a call. We're always happy to help! Take care!
My wife and I look forward to future shopping experiences with Mike and his team.
Service with a smile. And service beyond the norm…Sales...
Service with a smile. And service beyond the norm…Sales associate and ,Michael P. And the “BRAIN” who helped connect my phone to the car bright and polite and extremely knowledgeable. I was a Mercedes owner since 1975, thrilled to be now driving a BMW
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! If you have any further questions, please give us a call. We're always happy to help! Take care!
My husband and I had visited 2 other dealerships before...
My husband and I had visited 2 other dealerships before deciding to purchase from WG BMW. Everyone here was very friendly and courteous. My salesperson (Ed Fallon) was very knowledgeable and patient. I had a lot of questions but he took his time answering everyone. During our visit to the dealership, one of the managers (Jim Kostack) came over and introduced himself. He was very courteous and polite. He thanked us for choosing to purchase from WG. He really made us feel like our money and time was valued there. We will never buy from any other BMW dealership again! We are WG customers for Life! Thank you Jim and Ed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed was just the expert professional I had hoped for when...
Ed was just the expert professional I had hoped for when I came in search of a new car!. He took the time to listen to what I wanted in a new car and he met the mark perfectly. He is extremely knowledgeable about the brand and answered questions I didn't even think to ask! He didn't rush or pressure me like a typical salesman, he was conversational so I didn't have to pull information out of him because he volunteered it up front, and he worked hard to meet my financing goal as well. Ask for Ed Salloum if you are in the market to purchase your next beast machine! You won't be disappointed and you will feel great about your purchase because Ed has a way of putting you at ease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Franco is the best Sales Manager I've ever dealt with....
Franco is the best Sales Manager I've ever dealt with. His competence is superb, and he is very patient and respectful to address all concerns/questions a customer has.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim treated us like royalty. He was always there to help...
Jim treated us like royalty. He was always there to help us with any questions or concerns... Jim is a real credit to the company. I know he is always up front with me and I trust his word. And, I will buy my next car from him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you need a client advisor that is straight to the...
If you need a client advisor that is straight to the point, no gimmicks, provides accurate calculation on your final cost (no hidden fees), I would definitely deal with Jacob Headley again in purchasing my next BMW. I went to BMW of Morristown, in addition to the advertised price: prescribing fees, reconditioning fees, and other fees that BMW of Fort Washington DOES not add. The car at BMW Morristown ended up costing more than KBB price, we left disgusted. So, I tried again with BMW of Fort Washington, Jacob Headley was willing to negotiate the final price (discounts, tax, etc) over the phone, very detailed oriented, straight forward in telling everything about the car, and quick in responding to emails and phone calls. After speaking with him, we came the next business day, test drove the car, the final cost remained unchanged ( as he quoted over the phone), at the end the cost was lower than what was said. I purchased the car on site and happy with the result. My family owns many BMW's, X3, X4, X5 and sedans, my brother even spoke with Jacob and his experience was better than the dealer he dealt with in his state. If you are not familiar with the Fort Washington area, you will get lost even with the guidance of GPS. Ask Jacob for easier directions to the dealership, he is a local to avoid getting lost and paying tolls after tolls circling around to find the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car