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Southwest Kia

(1,529 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
New (682) 318-1284 (682) 318-1284
Used (682) 263-1977 (682) 263-1977
Service (682) 463-2943 (682) 463-2943

Inventory

See all 502 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2021.
When it comes to finding a reliable, community-rooted Kia dealership in the Dallas area, Southwest Kia Dallas stands alone. For over 23 years, we've proudly been the one and only Southwest Kia dealer in Dallas, offering our customers the exceptional service, diverse inventory, and unbeatable deals that only experience can deliver. Stop by our dealership in Dallas and see what makes us the one and only choice for over two decades.

Service center

Phone number (682) 463-2943

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(1,529 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southwest Kia from DealerRater.

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Friendly,clean.

Friendly,clean. Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending machines.

Friendly,clean.

Friendly,clean. Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending machines.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great dealership I would return over and over again for

Great dealership I would return over and over again for these outstanding service! Thank you Southwest Kia

Great dealership I would return over and over again for

Great dealership I would return over and over again for these outstanding service! Thank you Southwest Kia

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We're so glad you had a great experience with our team. We look forward to welcoming you back to Southwest Kia in the future!

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The car buying process was quick and easy, I worked with

The car buying process was quick and easy, I worked with Cameron and told him exactly everything I wanted and what I could afford and he made it happen , I would definitely come back here again and ask for Cameron , i purchased a brand new Kia k4 and I love it , thanks yall

The car buying process was quick and easy, I worked with

The car buying process was quick and easy, I worked with Cameron and told him exactly everything I wanted and what I could afford and he made it happen , I would definitely come back here again and ask for Cameron , i purchased a brand new Kia k4 and I love it , thanks yall

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Personal.

Personal. Competent. Caring. Timely. Fair price. Easy to return to them if I have a problem.

Personal.

Personal. Competent. Caring. Timely. Fair price. Easy to return to them if I have a problem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

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My experience was great.

My experience was great. I came in as a nervous first time buyer and left with a new K5. Yafett was very helpful and educated me on my options for my first major purchase as well as my credit. I am in love with my brand new k5 and KIA has for sure gained a lifetime customer.

My experience was great.

My experience was great. I came in as a nervous first time buyer and left with a new K5. Yafett was very helpful and educated me on my options for my first major purchase as well as my credit. I am in love with my brand new k5 and KIA has for sure gained a lifetime customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new K5, Julia! We are delighted to hear that Yafett made your first car buying experience so positive and informative. Thank you for choosing Southwest Kia, we are honored to have you as a lifetime customer!

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Everyone at South West Kia is very nice and attentive.

Everyone at South West Kia is very nice and attentive. Everyone speaks when you approach or pass them. The hey ask if they can help you. Thank you for having such nice and friendly employees.

Everyone at South West Kia is very nice and attentive.

Everyone at South West Kia is very nice and attentive. Everyone speaks when you approach or pass them. The hey ask if they can help you. Thank you for having such nice and friendly employees.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your kind words made our day! Thank you for choosing Southwest Kia and for highlighting our awesome team! Safe travels and we look forward to seeing you down the road!

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Southwest Kia is awesome.

Southwest Kia is awesome. The team there is the best. I couldn’t have asked for a better end to end experience in getting me in to my new EV9.

Southwest Kia is awesome.

Southwest Kia is awesome. The team there is the best. I couldn’t have asked for a better end to end experience in getting me in to my new EV9.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Abed! We're pumped you had an awesome experience from start to finish! Congratulations on your new EV9, and thank you for choosing Southwest Kia!

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I didn't end up buying a car from Southwest Kia of Dallas

I didn't end up buying a car from Southwest Kia of Dallas (Kia Sportage Hybrid is what I was shopping for), but I can't say enough good things about their sales team that I interacted with. First of all, I don't think I have ever encountered more transparent pricing than what they had posted publicly on their website - it was a genuine price with no hidden fees or hidden (and mostly very annoying) dealer add-ons. On top of that, Dayten gave me an even finer breakdown of that price and every calculation tied to the penny that I could see. I actually had to call him a couple of times to confirm that this really was the price, with no fine print. He did, and then his manager Madison called me to reconfirm. "Pleasant" and "refreshing" are not terms I ever thought I would use about car pricing, but when talking with Madison and Dayten, they were not just completely true, but distinct understatements. At the end of the day, the only reason I didn't end up buying a car from them was distance - a competitor much closer to me matched the price within a hundred bucks or so. But I can guarantee that if Southwest Kia had been 20 minutes away from my place instead of an hour plus, they would have been my first stop and they would have sold me the car. Either way, a lot of thanks and gratitude again to Dayten and Madison - you both rock!!!

I didn't end up buying a car from Southwest Kia of Dallas

I didn't end up buying a car from Southwest Kia of Dallas (Kia Sportage Hybrid is what I was shopping for), but I can't say enough good things about their sales team that I interacted with. First of all, I don't think I have ever encountered more transparent pricing than what they had posted publicly on their website - it was a genuine price with no hidden fees or hidden (and mostly very annoying) dealer add-ons. On top of that, Dayten gave me an even finer breakdown of that price and every calculation tied to the penny that I could see. I actually had to call him a couple of times to confirm that this really was the price, with no fine print. He did, and then his manager Madison called me to reconfirm. "Pleasant" and "refreshing" are not terms I ever thought I would use about car pricing, but when talking with Madison and Dayten, they were not just completely true, but distinct understatements. At the end of the day, the only reason I didn't end up buying a car from them was distance - a competitor much closer to me matched the price within a hundred bucks or so. But I can guarantee that if Southwest Kia had been 20 minutes away from my place instead of an hour plus, they would have been my first stop and they would have sold me the car. Either way, a lot of thanks and gratitude again to Dayten and Madison - you both rock!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Manu! We’re happy to hear you were so well taken care of by Dayten and Madison, and we hope to see you again at Southwest Kia.

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Christian was very efficient, polite, friendly,

Christian was very efficient, polite, friendly, knowledgeable and has awesome customer service skills. I would recommend my friends and family here

Christian was very efficient, polite, friendly,

Christian was very efficient, polite, friendly, knowledgeable and has awesome customer service skills. I would recommend my friends and family here

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hannah, thank you for recommending Christian and the team! We appreciate your support and five-star review, and we look forward to seeing you again at Southwest Kia. Safe travels!

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The BEST buying experience!

The BEST buying experience! 10 out of 10 recommend. Ahmed helped us out so much and Brandon in finance was awesome too.

The BEST buying experience!

The BEST buying experience! 10 out of 10 recommend. Ahmed helped us out so much and Brandon in finance was awesome too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and recommendation of our team here at Southwest Kia! Ahmed and Brandon will appreciate the shoutout. See you next time!

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