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eCarOne

(2,918 reviews)
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(972) 829-4572 (972) 829-4572

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne from DealerRater.

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My experience

Keith was very knowledgeable and professional. He answered all of my questions and concerns. He made my experience at the dealership very pleasant. Thanks a million!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service!!

Megan Scott was so helpful and made my car buying experience pleasurable & hassle-free. I love my new Infiniti Q60. I will recommend & return for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

Megan, Thank you so much for helping my husband find me the perfect car. You made my day !!!! The whole experience was great and I am most definitely going to recommend eCarOne to everyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy going and considerate

They were able to work with me on different options and helped me get my car at an extremely affordable price! I would definitely recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best price in town

Best price and very large selection, they are great and honest people.car is absolutely flawless highly recommended. great team and fantastic experience. I will be buying from them more cars in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Absolutely recommend this place

We bought a car with the help of Ash O. and the experience was good from A to Z. My wife wasn't sure what she wanted at the beginning and Ash helped make recommendations and narrowed down her selection to the perfect match. We never felt pressured throughout the process and they were very helpful with all the questions we asked. We will definitely recommend this place to our friends and family and go back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Price and customer service

eCarOne has perfected the modern process of vehicle acquistion. Their no hassle approach made the experience very flexible and enjoyable. Hands down they had the best price in Texas for the vehicle I was looking for. This coupled with great customer service, the vehicle was delivered to me in a condition above my expectations. Philip PJ Cervantes was my sales person and Masoud Rahmani, his manager, were a perfect team to work with. While I live in Houston I continue to buy my cars through eCarOne, despite having many reputable firms offering similar vehicles who are based in Houston. I recommend you give them a try and ask for Philip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy, Fun & Pro!

Best car buying experience we have been through! No pressure sales but instead you are met with friendly helpful service. Justin helped us find the exact car and packages we wanted. THANKS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience!

Mitch was a great help and wonderful car salesman. Doesn’t push you to buy anything. Would definitely recommend using Mitch as your next car salesman at ecar one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Easy as it gets

Phillip was great. Answered all my questions, did everything he said he would do and delivered the car I wanted at the price I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.