Reviews
New vehicle purchase
I highly recommend this Kia dealership. The customer service and sales professionals are awesome! I stand by the Kia 100%! This is my second Kia purchase and I’m in love with my Optima!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!
Chris Lindzy made sure that being a first time car buyer I was able to get put into something I love and was very patient with my mother and I. He also was very helpful and understanding. I will definitely be recommending some future customers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Telluride Sale
The dealership was very friendly as we walked through the door, asked what were looking for which was a Telluride and was brought to the manger who found the exact vehicle I was looking. A deposit down and 3 weeks later the Telluride is in my driveway. The staff is knowledgeable, courteous and professional. My new vehicle and my wifes Optima will be serviced there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lemon to Love
I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of ownership. I was waiting for my ride before I even knew this and mike helped me get approved for an upgraded Sorento and now instead of a lemon, I have a panoramic moonroof, & infinity speakers. Thank you for helping a childhood dream come to life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing
I was very happy with my over all experience there I didn't feel pressured at all to buy they were very honest and helpful they took the time to explain everything step by step with me and I can say that I will be a life time customer with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael arizman was awesome
I give them 5 stars bc they helped me out and was awesome and answered every question and gave us a great deal on our new Kia Optima.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service Mike!!!
He was awesome so friendly did his best and he was pretty laid back and not pushy at all. Anyone who goes to Southlake Kia should ask for him!!! He's the best!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Committment to getting me the deal I needed
Rob helped me from the minute I arrived, helping me find just the right purchase for the payment I needed. He was attentive and determined to get me just what I went in hoping for. Thanks, Rob!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful and attentive service dept staff
The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returned to have the remainder of the work done, they fully explained all expected charges and helped when I needed a ride. We appreciate them!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pure Joy
I highly recommend everyone that is looking to trade or purchase a vehicle to go to Michael "Ray" Arizmendi! He knows how to work his magic and will have you going home with a used or new vehicle! He is definitely a miracle worker! Go to him, goes by Mike, Michael, or Ray...look or ask for him! You'll be leaving the car lot happy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car