Reviews
Great help and had a good experience.
Great help and had a good experience. I would recommend their services. Friendly people as well.
Great help and had a good experience.
Great help and had a good experience. I would recommend their services. Friendly people as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Lerlo! I’m thrilled to hear that you had a great experience at Diamond Chevrolet GMC of Banning. We work hard to provide friendly and helpful service, and I appreciate your recommendation. We look forward to assisting you again in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com (909) 644-5303
Their motto reads "Drive a little, save a lot", and I
Their motto reads "Drive a little, save a lot", and I did. The dealership was easy to find, the sales team was pleasant and accommodating, even made us a fresh grilled double patty hamburger while there, was great! Jovany and Suzie were very nice and easy to deal with. I would certainly go back for service and look at future inventory. Thank you. AJ
Their motto reads "Drive a little, save a lot", and I
Their motto reads "Drive a little, save a lot", and I did. The dealership was easy to find, the sales team was pleasant and accommodating, even made us a fresh grilled double patty hamburger while there, was great! Jovany and Suzie were very nice and easy to deal with. I would certainly go back for service and look at future inventory. Thank you. AJ
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, AJ! I'm thrilled to hear that you had a positive experience at Diamond Chevrolet GMC of Banning. It’s great to know that our team, including Jovany and Suzie, made your visit enjoyable, even with a fresh grilled hamburger! We appreciate your kind words and look forward to welcoming you back for service and to explore our future inventory. Safe travels! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com (909) 644-5303
Lorenzo was passionate about his work i could tell he
Lorenzo was passionate about his work i could tell he loved his job and treated my truck just like his own. Robert is honest and deeply wants customers to feel appreciated
Lorenzo was passionate about his work i could tell he
Lorenzo was passionate about his work i could tell he loved his job and treated my truck just like his own. Robert is honest and deeply wants customers to feel appreciated
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! I'm glad to hear that Lorenzo and Robert made a positive impact during your visit to Diamond Chevrolet GMC of Banning. Their dedication to treating your truck with care and ensuring you felt appreciated is truly valued. We look forward to seeing you again! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
Joe Guterize of the Service Department was exceptional as
Joe Guterize of the Service Department was exceptional as usual. Always enjoy working with him.
Joe Guterize of the Service Department was exceptional as
Joe Guterize of the Service Department was exceptional as usual. Always enjoy working with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Winnoo! I truly appreciate your kind words about Joe and the exceptional service he provides. I'm glad to hear that you enjoy working with him. We look forward to seeing you again at Diamond Chevrolet GMC of Banning! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
They found the problem abd fixed it right away , car was
They found the problem abd fixed it right away , car was there a littke longer then I though but they got me a rental. Thanks again
They found the problem abd fixed it right away , car was
They found the problem abd fixed it right away , car was there a littke longer then I though but they got me a rental. Thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, David! I'm glad to hear that our team at Diamond Chevrolet GMC of Banning was able to identify the problem and get it fixed for you. I appreciate your understanding regarding the timeline, and I am happy that we could provide you with a rental. We look forward to assisting you again in the future! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
Lack of customer service.
Lack of customer service. It took me 4 trips to order a part, over the week I got an engine light over the weekend and got no assistance with a loaner or vehicle. They lie and state they don’t do it, then they have 6 but 15 ppl on a wait list, and that they’re the only GM dealership in a 30 mile radius (lie). The ppl on the wait list shows they have xxxxty workers. Quick call to GM I get reimbursed for my rental which the dealer could have told me about but again they lack customer service. When you try to call, you can’t get service or even the service manager when requesting one. A complete joke
Lack of customer service.
Lack of customer service. It took me 4 trips to order a part, over the week I got an engine light over the weekend and got no assistance with a loaner or vehicle. They lie and state they don’t do it, then they have 6 but 15 ppl on a wait list, and that they’re the only GM dealership in a 30 mile radius (lie). The ppl on the wait list shows they have xxxxty workers. Quick call to GM I get reimbursed for my rental which the dealer could have told me about but again they lack customer service. When you try to call, you can’t get service or even the service manager when requesting one. A complete joke
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Alice. I understand your concerns regarding the challenges you faced ordering a part, the engine light issue, and the difficulty obtaining a loaner vehicle. At Diamond Chevrolet GMC of Banning, we aim to provide clear guidance on available services and support options to help customers navigate their vehicle needs. Please feel free to contact me directly if you’d like to share more details or continue the conversation. Your input is valuable to me, and we hope to serve you better in the future. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
The service crew - especially Joe - always treats me
The service crew - especially Joe - always treats me right and respects me as a customer. Glad they are in town!
The service crew - especially Joe - always treats me
The service crew - especially Joe - always treats me right and respects me as a customer. Glad they are in town!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Mark! I'm glad to hear that Joe and our service crew have provided you with such respectful and attentive service. At Diamond Chevrolet GMC of Banning, we strive to treat all our customers with the utmost care. We appreciate your support and look forward to seeing you again soon! Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
Need call back.
Need call back. Dealer uninformed that I purchased a new car (2024)in 2025. Called Cadillac, they were to talk to dealer.
Need call back.
Need call back. Dealer uninformed that I purchased a new car (2024)in 2025. Called Cadillac, they were to talk to dealer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand that you are looking for a callback regarding your recent purchase of a 2024 vehicle. I appreciate you bringing this situation to our attention, and encourage you to reach out to me directly at Diamond Chevrolet GMC of Banning to assist you promptly. Your satisfaction is important to me, and I want to ensure your concerns are addressed. Sincerely, Phil Gilchrist pgilchrist@daliaauto.com (909) 644-5303
Took too long to the finish no floor mats service
Took too long to the finish no floor mats service department not helpful with the trailer 😒 brake transfer
Took too long to the finish no floor mats service
Took too long to the finish no floor mats service department not helpful with the trailer 😒 brake transfer
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the time taken and the lack of floor mats, as well as your experience with our service department. Your insights are important to me at Diamond Chevrolet GMC of Banning. Please feel free to reach out to me directly to address your concerns more specifically and work towards a positive experience moving forward. Sincerely, Antonio Durant - Service Manager adurant@daliaauto.com (909) 644-5303
Everyone was friendly and gave good customer service!
Everyone was friendly and gave good customer service! This dealership is going to be my first choice Everytime!
Everyone was friendly and gave good customer service!
Everyone was friendly and gave good customer service! This dealership is going to be my first choice Everytime!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I am thrilled to hear that you had a great experience with us at Diamond Chevrolet GMC of Banning. I appreciate your kind words about our friendly staff and excellent customer service. We look forward to being your first choice for all your automotive needs in the future! Sincerely, Phil Gilchrist pgilchrist@daliaauto.com (909) 644-5303