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Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth

(1,225 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2016 consumer dealer award
New (920) 476-1966 (920) 476-1966
Used (920) 547-2010 (920) 547-2010

Reviews

(1,225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Chrysler Dodge Jeep Ram Fiat of Plymouth from DealerRater.

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The response time and customer service was excellent!

The response time and customer service was excellent! Jean was very helpful with finding the jeep I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Larry, we're glad to know Jean was able to assist you in finding the perfect Jeep at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Thanks for sharing your experience! Enjoy your new ride!

Very good place very pleasant nice truck worked well with

Very good place very pleasant nice truck worked well with dealer will come back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this 5-star review of Van Horn Chrysler Dodge Jeep Ram of Plymouth! Take care!

Staff was very informative and helpful with finding the

Staff was very informative and helpful with finding the right vehicle. Would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Braden, we're delighted to hear our team at Van Horn Chrysler Dodge Jeep Ram of Plymouth could deliver an informative and helpful experience for you! Thanks for the recommendation - enjoy your new ride!

We had a great experience with our new truck purchase and

We had a great experience with our new truck purchase and Patrick Greene did an excellent job as Our salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Paul, we're delighted to know you had a great experience with your new truck purchase at Van Horn Chrysler Dodge Jeep Ram of Plymouth! We'll be sure to pass along the praise for Patrick. Thanks for choosing us!

Friendly and thorough explanation of options.

Friendly and thorough explanation of options. Good Knowledge of Product and services. Clean facilities and location

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback! Our team at Van Horn Chrysler Dodge Jeep Ram of Plymouth is dedicated to providing a friendly and knowledgeable service. We're glad you enjoyed our clean facilities too. Thanks for choosing us!

Mark Sloan was great to deal with along with the rest of

Mark Sloan was great to deal with along with the rest of the staff. They treated me like I was a life long customer. It was a treat to go to a dealership that makes you feel good about your purchase. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Mark and our team at Van Horn Chrysler Dodge Jeep Ram of Plymouth made your car-buying experience a positive one. It's always rewarding for us to make customers feel valued. Enjoy your new ride!

Something very unexpected and upsetting happened to my

Something very unexpected and upsetting happened to my vehicle (fault of another driver) which we purchased through Mark Sloan at Van Horn in Plymouth. Sadly, my vehicle had to be totaled, and we were put in the unexpected position of having to look for another car. We were so comforted and happy to get to work with Mark again. Honestly, it helped make the process easier for me as I was grieving the loss of my old vehicle which I absolutely loved. While still missing my old car, I have to say I am absolutely loving my new vehicle. It’s got many features my old car did not have, and this one is easier for my husband to get in and out of as it’s. not as low. I know we will be very, very happy with our new purchase, and we couldn’t have imagined going through the process with anyone other than Mark. Many thank you’s to Mark Sloan & Van Horn!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jodie, we're so glad that Mark and the team at Van Horn Chrysler Dodge Jeep Ram of Plymouth could help make a difficult situation easier. We hope you continue to enjoy all the new features in your car! Thank you for trusting us to get the job done right!

Mark Sloan was awesome to work with in finding the new

Mark Sloan was awesome to work with in finding the new RAM truck I was looking for with the options I wanted and in the payment I needed to be in. The finance staff are great to work with as well. Great experience! Thanks Mark!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Mark and our finance team were able to help you find the perfect RAM truck at Van Horn Chrysler Dodge Jeep Ram of Plymouth. Thanks for sharing your positive experience with us!

My experience with Dave was very positive during the

My experience with Dave was very positive during the buying process and after at this point. He was very knowledgable & professional in our transaction and is assisting with an issue with the vehicle that was unknown at the time of the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know your experience with Dave was positive and that he's been helpful even after the purchase. We appreciate you choosing Van Horn Chrysler Dodge Jeep Ram of Plymouth, and we'll continue assisting in any way possible!

Great service as always, in and out quick and worked out

Great service as always, in and out quick and worked out a good deal. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Nothing better than a five-star review! Thank you for supporting Van Horn Chrysler Dodge Jeep Ram of Plymouth and trusting our team with your service needs.