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Toyota of Jackson

(273 reviews)
Visit Toyota of Jackson
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–1:30pm
Sunday Closed Closed
2018 state dealer award
View 4 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award

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New (601) 866-6461 (601) 866-6461
Used (877) 796-6521 (877) 796-6521
Service (866) 729-9994 (866) 729-9994

Inventory

See all 148 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2024.
Our team here at Toyota of Jackson always looks to offer the best car-buying experience for our local drivers throughout the Jackson, Madison, Brandon, and Ridgeland, Mississippi, areas. From working with first-time car shoppers to helping growing families, we look to provide a vehicle that matches with every driver’s own individual lifestyle and needs. Just see more about what we offer below—and the ways in which our team is always ready to assist you!

Service center

Phone number (866) 729-9994

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:30pm
Sunday
Closed

Meet our employees

Reviews

(273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Jackson from DealerRater.

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It was a Quick, easy transaction in a comfortable

It was a Quick, easy transaction in a comfortable environment. With low Pressure, overall was a pleasant experience

It was a Quick, easy transaction in a comfortable

It was a Quick, easy transaction in a comfortable environment. With low Pressure, overall was a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Linda, we're glad that you had a quick and enjoyable experience here at Toyota of Jackson! We truly appreciate your business and hope to see you again for any future automotive needs. Safe travels!

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Daniel McCraw was by far the best salesman ever.

Daniel McCraw was by far the best salesman ever. The man that did my financing was not. He added stuff to deal that should not have been and belittled my decision to opt out of windshield program bc of the price of my purchase. He was very slow.

Daniel McCraw was by far the best salesman ever.

Daniel McCraw was by far the best salesman ever. The man that did my financing was not. He added stuff to deal that should not have been and belittled my decision to opt out of windshield program bc of the price of my purchase. He was very slow.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kristi, Thank you for the five-star review. We're glad to hear that you enjoyed working with Daniel, but we're disappointed to hear that your experience during the financing process did not meet expectations. If you would like to discuss this further, please feel free to reach out to me directly using the contact information below. We truly value your business and hope to have the opportunity to assist you again with any future needs. Sincerely, Timothy Adams - General Sales Manager - timothyadams@lithia.com

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Really appreciate working with the Toyota of Jackson team

Really appreciate working with the Toyota of Jackson team to get me into my new 4runner

Really appreciate working with the Toyota of Jackson team

Really appreciate working with the Toyota of Jackson team to get me into my new 4runner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Crystal, congratulations on your new 4Runner! We're thrilled to hear that you enjoyed working with our team here at Toyota of Jackson. Travel safely, and come see us again sometime!

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The dealership was good i had an amazing expereince

The dealership was good i had an amazing expereince thanks to Bobby He was extremely helpfull

The dealership was good i had an amazing expereince

The dealership was good i had an amazing expereince thanks to Bobby He was extremely helpfull

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're thrilled to hear that you enjoyed an amazing visit with Bobby and our team here at Toyota of Jackson. Travel safely, and come see us again sometime!

Consumer response

That was a mistake i have him five star....can i redo this?

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The staff were so nice and my sales rep Levorn was sooo

The staff were so nice and my sales rep Levorn was sooo nice and professional!!! He got me just the car I wanted..Awesome!! Would recommend this place to anyone

The staff were so nice and my sales rep Levorn was sooo

The staff were so nice and my sales rep Levorn was sooo nice and professional!!! He got me just the car I wanted..Awesome!! Would recommend this place to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Toyota of Jackson! We are thrilled to hear that our team took great care of you and that Levorn helped you find the perfect car. We truly appreciate your kind words and look forward to assisting you again in the future. Enjoy every mile ahead!

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I had an excellent experience at the Toyota dealership,

I had an excellent experience at the Toyota dealership, thanks to Levorn. He was extremely professional, knowledgeable, and patient throughout the entire process. Levorn took the time to understand what I was looking for, answered all my questions clearly, and never made me feel pressured. He made the whole car-buying experience smooth and stress-free. I highly recommend asking for Levorn if you’re looking for outstanding customer service

I had an excellent experience at the Toyota dealership,

I had an excellent experience at the Toyota dealership, thanks to Levorn. He was extremely professional, knowledgeable, and patient throughout the entire process. Levorn took the time to understand what I was looking for, answered all my questions clearly, and never made me feel pressured. He made the whole car-buying experience smooth and stress-free. I highly recommend asking for Levorn if you’re looking for outstanding customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Toyota of Jackson! We're glad to hear that Levorn provided you with excellent service from start to finish. We truly appreciate your business and hope to serve you again with any future automotive needs. Have a wonderful day!

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Toyota of Jackson has a great team/staff working

Toyota of Jackson has a great team/staff working together. That is why I always come back to them!

Toyota of Jackson has a great team/staff working

Toyota of Jackson has a great team/staff working together. That is why I always come back to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that our team continues to make your visits a great experience here at Toyota of Jackson. We truly appreciate your loyalty and look forward to taking care of you for many years to come!

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This dealership was swift in responding to my car buying

This dealership was swift in responding to my car buying needs! Tamara was a great help! I highly recommend Toyota of Jackson for anyone in the market for a new vehicle

This dealership was swift in responding to my car buying

This dealership was swift in responding to my car buying needs! Tamara was a great help! I highly recommend Toyota of Jackson for anyone in the market for a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Keyonna, thank you for sharing your support of Toyota of Jackson! We're thrilled to hear that Tamara and our team provided you with such a positive experience. If we can assist you with anything else down the road, reach out anytime. Enjoy every mile ahead!

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Great customer service and keeps one reminded of what

Great customer service and keeps one reminded of what they offer after purchasing a vehicle from them.

Great customer service and keeps one reminded of what

Great customer service and keeps one reminded of what they offer after purchasing a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5-star review of Toyota of Jackson! We look forward to assisting you again with any future automotive needs. Take care!

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They never recommend any services and they hate having to

They never recommend any services and they hate having to answer questions if you are not ready to purchase anything, but it’s like hey I just needed to inquire. Besides that I’m still coming back. Your the only location in the Jackson area

They never recommend any services and they hate having to

They never recommend any services and they hate having to answer questions if you are not ready to purchase anything, but it’s like hey I just needed to inquire. Besides that I’m still coming back. Your the only location in the Jackson area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your feedback. We regret to hear that it felt challenging to get recommendations or ask questions without being ready to purchase. Your inquiries are always welcome, and we want to make sure you feel supported every step of the way. We truly appreciate your feedback and look forward to providing you with a better experience next time. Please don’t hesitate to reach out to me directly if there’s anything else we can assist you with. Best, Bubba Holley - Service Manager - georgeholley@lithia.com

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