Grubbs Volvo Cars of Central Houston

In all my life I never had a bad experience buying a car then had from this dealership Grubbs volvo in my entire life from day one no more 🙃

Great communication via text at every step of diagnostic process and progress toward resolution! Loved the electronic system allowing me to choose recommended services that I wanted to approve and then pay online.

Grubbs Volvo has stellar service. All of my questions were answered in a knowledgeable and professional manner. The service at this dealership is top tier.

Nice cars, really cool store, Austin Sharpe really knows the cars. CPO Volvo has a lifetime powertrain warranty which was nice. Thank you for a good car Grubbs.

We recently went in to trade in our smaller car for a new one to upgrade on space and the service was absolutely phenomenal. Every question was answered to a T and we were in and out quite faster than I thought we would be as they were very willing to work with us on pricing and were very responsive and respectful. We’ll definitely be buying more cars from here.

Simon Saba is outsatnding sales man professional in every step he helped me and made it so easy in my car purchse i recomed him to any one looking to buy a volvo new or preowned thank yo simon

I had a terrible experience with this dealership. I bought a 2022 Volvo S60 Recharge from them. It was advertised as the extended range. They delivered the car for free from Houston which was nice, However, when I got the car there was no charging cable to charge it. They said "you bought it as is". Okay. I had one. Charged the car and it was not the extended range as advertised. They had no remedy for that. I asked them to change the tires because I had a blow out on the previous Pirelli tires on my Volvo and totaled the car. They put cheap Chinese mud and snow tires on the car. A day and a half later the front tire was flat! Took to Discount tire and they found a cracked rim. I could not drive the car for over a month while they sourced a new rim. I had to stay on them and Shawn Prazers the manager actually went on spring break for a week without even mentioning it to me and having promised to take care of the rim. Total incompetence and ill will towards women who try to buy a car alone!

I don't know how they are at selling cars but their service department is horrible. They kept my car for 22 days. At first they advised that although I had an appointment they were unable to work on my car because there was no service bay available. Then they admitted that they had no technician trained on suspensions and I would have to pay their hourly rate while he learned about suspensions and tried to figure out what to do. Then they stopped answering the phone and returning calls. Finally after 22 days and more than a thousand dollars, I got my car back. This is the third time I have had a really bad service experience there. I note that every time I have gone they have a completely new staff from Service Manager on down. It may be some time before they get competent. Meanwhile I recommend that you steer clear of this group.

Simon Saba, was exceptiona! Very kind and courteous from the get go. The truck I purchased was EXACTLY how it was described and pictured. We were on a tight time frame that day and he was accommodating in a quick and efficient experience. We’re very happy our newer vehicle and the professionalism of Simon

Sam, was an excellent host and quick to accommodate my wants in the vehicle. Everyone was very helpful and efficient. Made my truck buying easy and pleasurable .