Reviews
Excellent dealership.
Excellent dealership. No pressure from the sales team or the finance manager. They worked with us on our concerns and found the right Volvo for us! I highly recommend doing business with Grubbs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership is vey nice and clean, the staff is very
The dealership is vey nice and clean, the staff is very friendly and they were so easy to deal with. I appreciate that they were not pushy in any way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darian was pleasant to work with and after some
Darian was pleasant to work with and after some negotiating a price was agreed upon. Appreciate everyone's time for a quick purchase process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to shop for vehicles.
Great place to shop for vehicles. I love I Mississippi and was able to purchase a car from them. They even shipped the car to me and the overall experience was amazing!!! Will buy from them again and even send some people to them to make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The moment I contacted them about my inquiry, they were
The moment I contacted them about my inquiry, they were very quick to respond. I was in the dealership within a couple of days and in my new car. Thomas, my sales rep, was very knowledgeable and a big help. Shawn was also very communicative about the process as well. Keep up the great work!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone wand extremely kind and considerate.
Everyone wand extremely kind and considerate. They treated us like they wanted us to back come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Living in Dallas, I asked for a quote on a XC90.
Living in Dallas, I asked for a quote on a XC90. Thomas Williams reached out immediately and provided all the specs as well as a detailed quote on my lease. There was hardly any negotiating, as I stated I was shopping multiple dealers. Now this does not mean I was a laydown and overpaid. I'm simply and educated buyer and they realized, the opportunity to gain my business required a fair & honest offer. Long story short. Give Grubbs your opportunity to do business and they will not let you down. I will be sending many referrals their way. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shady sales force
Read the not trustable comment. These folks are very shady. I kept on asking what a XC-40 Electric would cost and kept getting the run around. As noted by the other review, they wanted a 10K dealer markup. This is legal, but they wasted my time by beating around the bush and not telling me until it was time for the deposit. Anyway, I called Volvo of Southwest Houston and did the deal over the phone in about 30 minutes. The car was sold to me an MSRP. Don't waste your time here!
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
On time,Prompt and pleasant to work with.
On time,Prompt and pleasant to work with. Explained everything in detail and answered all of my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying from out of state at ease!
I highly recommend Grubbs Volvo. I dealt with Darian Lambert who was a stand up guy and kept me in the loop throughout the whole process of buying a new Volvo from out of state. The entire sales team is very helpful including Simon Saba who provided me with additional pictures and information for the car while Darian was off that day. This is a dealership that I would highly recommend and would not hesitate buying if you are from a different state.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
