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Land Rover of Hunt Valley

(156 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (877) 727-1811 (877) 727-1811
Used (877) 727-4937 (877) 727-4937
Service (877) 728-2807 (877) 728-2807

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Land Rover of Hunt Valley from DealerRater.

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Ms. Pamela was helpful throughout the process and beyond.

Ms. Pamela was helpful throughout the process and beyond. I will highly recommend her. Very timely are friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Very friendly and hospitable staff.

Very friendly and hospitable staff. Kept me inform throughout the whole process. They were very accomodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jaguar - Hunt Valley

This Jaguar dealership absolutely has the customer service you could ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Eric, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Land Rover hunt valley

Had the pleasure of working with Pamela and she was very helpful and attentive to our needs. I would recommend her to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello there! Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Jaguar Hunt Valley and we hope to be of service again in the future.

Excellent service

I will recommend anybody to go to Jaguar Hunt Valley? The service was excellent the employees was excellent? I give customer service 10 stars?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shemiah, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar Hunt Valley and we hope to be of service again in the future.

Land Rover hunt valley

I have an awesome sale rep (Pamela ) who took her time and walk me through my car buying process , who also called yo make sure I reached home safe?????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Crystal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

I just missed by a week or so my complimentary annual

I just missed by a week or so my complimentary annual service cut-off date due to my error - I thought it was extended for 2022 as it previously was for 2021 for Covid reasons. Bill Keyes and Grant authorized the complimentary service. I later found out that Jaguar USA rejected my "claim" and the dealership absorbed the entire cost. You can't treat customers better than that - can you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

I was treated with professionalism from the moment I made

I was treated with professionalism from the moment I made a call to come in and speak with someone. Pamela Keys was great and working with her was very comfortable. She kept me informed of when the car was coming in and showed me how to operate certain items in the SUV! The place was clean and everyone was very respectful. If I had to pay extra for anything...good service always win!!! Thank you very much and I will let anyone that wants to ride in a Rover to visit your facility!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Wonderful experience purchasing a new Defender,

Wonderful experience purchasing a new Defender, appreciate good service! Vehicle was spotless when I picked up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Managing Director

Service representative was candid, courteous and knowledgeable. Also, just. Simply a nice gentleman to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Walton, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!