Reviews
Annette in Service, and Zack in Parts were excellent to
Annette in Service, and Zack in Parts were excellent to work with! Very professional! Thank you both!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Best experience ever
I had the best possible buying a car experience that I have ever had purchasing a vehicle. My salesman (Tim) was unbelievable with his willingness to help me feel comfortable and eagerness to help guide me in the process. The dealership was more than fair with my trade and I would without hesitation buy another car from their team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
This dealer is always accommodating and easy to work
This dealer is always accommodating and easy to work with. I love my discovery and will only buy land rovers from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!
Everyone in the dealership was friendly, knowledgeable
Everyone in the dealership was friendly, knowledgeable and efficient. We felt as though we were working with an entire team than one individual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
From the moment I was greeted when I pulled up to the
From the moment I was greeted when I pulled up to the service dept. to checking out. It was a great experience. I was often given updates throughout my waiting . Very professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Adrian, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
As always, I was treated with respect and professionalism
As always, I was treated with respect and professionalism by all staff. The work was performed on time and my vehicle was completed in the time promised. The dealer also provided me with transportation to and from the dealership. Jaguar Hunt Valley is a class act.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The Ms. Keys to Success at Land Rover Hunt Valley
Looking for a Land Rover was made a pleasant and smooth experience by Ms. Keys. She went above and beyond to ensure my wife and I had an excellent shopping trip without any pressure. She asked the questions to highlight/identify the vehicle that was a great fit for our family. We were glad to meet Ms. Keys and we purchased because of her. We recommend that you connect with her at Land Rover/Jaguar Hunt Valley for an awesome customer focused experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Easy To Work With
Took LR RR Sport in for a repair and service. The process was easy. The staff were professional and courteous. The service and repair were done by the end of the next business day. Easy process. No loaner vehicle but with Covid and supply chain issues I guess I get it. I was offered a Lyft so that was ok. Overall, a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Levering
Good service - nice people - nice new facility - night three cars there - will return
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Awesome Service
My vehicle was towed from Philadelphia to Hunt Valley. It was a very stressful ordeal. Adrian and Grant were on top of all my needs. Each step of the way they communicated with me. My vehicle is now in top shape given the extensive repair. I would recommend Land Rover Jaguar Hunt Valley to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Chauntise, it means so much to us that you chose our dealership! We appreciate your recommendation of Jaguar Hunt Valley and we hope to be of service again in the future.