Reviews
Purchase of 2-19 Sport Range
My experience was nice. The staffs here were prompt and knowledgeable
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Ms?..
Great service , fast and friendly aswell! Happy to be a customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
Customer Service At It's Best
Without a doubt, the gentleman in the service department that took care of my vehicle was incredible. George Zarzecki was honest and a great support during the process. He tracked the parts that were needed and updated as parts arrived. My car was returned washed and vacuumed! Thank you George!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are pleased to hear you had such a positive experience with us, Jill! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Service and highly recommended!
The service provided was fast and friendly!! I did not expect to leave the car lot with a new vehicle and they made it possible in a short time period! Also offered to make small fixes to my new truck as soon as the shop has availability.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bianca , thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!
jaguar Cars Review
just reviewing about JAGUAR XE car.I have been maintaining my Xe from last 3 years, I am not like super Happy but its not super bad.I wont recommend anyone Jaguar . other cars may be a better choice.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Saurav, we appreciate you taking the time to respond. The staff at Jaguar Hunt Valley take our reviews very seriously. If you'd like, please contact our General Manager at (410) 999-1901. We'd appreciate the chance to make your experience a positive one.
Discovery Sport Service
I have always been pleased with the Customer Service at this Dealership. Unlike Dealerships from previous vehicles the Staff at Hunt Valley Land Rover are always keeping me up to date on the progress of repairs, costs associated with the repairs and any unexpected issues found. The waiting area is comfortable and allows for work to be completed while waiting. Hunt Valley Land Rover makes you feel like Family rather than just another patron.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eric, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Customer
The Service Representative was extremely responsive, kept me informed and delivered the service in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kenneth, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Ignorance of Part/Cost
The staff was not knowledgeable about the part or the extent of the installation or the amount of the cost. VERY disappointing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bob, we appreciate you taking the time to respond. The staff at Jaguar Hunt Valley take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (410) 999-1901 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Great service
The only difference from my previous 25 years experience with the Land Rover dealership is that now they do not provide loaners. Otherwise, the service is personalized and excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Amalia, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everything was outstanding.
Everything was outstanding. The had a loaner car ready, had an appointment and the work was done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.