Reviews
I was lucky to have the support of Roman who ultimately
I was lucky to have the support of Roman who ultimately got me a refund on the battery I had to get for the Jeep I had just purchased. He recommended a warranty when I purchased my car, which covered the price of the battery. Thanks Roman!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin was great to work with and helped me with
Kevin was great to work with and helped me with everything I needed and answered all my questions.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kevin here at Honda of Cleveland heights has been patient
Kevin here at Honda of Cleveland heights has been patient with me and did everything he could to get me rolling great customer service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Understanding!
Understanding! Stevi Austin, was very attentive & great customer service! Definitely would give great recommendation! Thanks!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I worked with Drew in sales and Joe in finance to make my
I worked with Drew in sales and Joe in finance to make my deal happen- they were quick and thorough. I was out in less than 2 hours. I stated my expectations clearly and they did the work.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our 2023 HR-V Sport was totaled by a drunk driver and
Our 2023 HR-V Sport was totaled by a drunk driver and right after the accident we reached out to all the local Honda dealers about getting a new vehicle. When talking with Andy Adams at Cleveland Heights Honda, he showed concern about our situation and wanted to help in any way possible. He, and the whole Cleveland Heights team, was able to get us into a 2024 CR-V Hybrid Sport very quickly to ensure that we had a car once the rental from insurance was up. They also helped us work around our schedule to get all the paperwork signed. Overall, it was a great experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service provided by Kevin was exceptional throughout
The service provided by Kevin was exceptional throughout ,his approach was attentive and caring for my needs which he understood and we had an immediate good working relationship ,nothing was too much trouble and I enjoyed working with him to reach a mutually satisfactory conclusion.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy was awesome, and made sure all my requests were made
Andy was awesome, and made sure all my requests were made to get my new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan was great!
Dan was great! He was really helpful. It was my first time and Dan really took care of me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went in for an advertised oil change.
I went in for an advertised oil change. Before changing the oil, the service department did a multi-point vehicle inspection. The Service Advisor told me about caliper and rotor problems. I told him that I would not be able to have these problems that totaled $2411.83 to repair. Since then, I have squelching sounds when I back up and there seems be something wrong with my tires while driving. I have Car Shield Insurance, but Hoda refuses to recognize my insurance. Greed.
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- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair