Reviews
Write a reviewGREAT PURCHASING EXPERIENCE
My experience at the dealership was phenomenal. The salesman who assisted me was Juan Orbe he was very professional and knowledgeable. I learned a lot from his expertise. The best salesman I've encountered in my years of car purchasing. I highly recommend this dealership for car purchasing. KEEP UP THE GOOD WORK !
GREAT PURCHASING EXPERIENCE
My experience at the dealership was phenomenal. The salesman who assisted me was Juan Orbe he was very professional and knowledgeable. I learned a lot from his expertise. The best salesman I've encountered in my years of car purchasing. I highly recommend this dealership for car purchasing. KEEP UP THE GOOD WORK !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership is enadequate to repair my car
hello I have a 2017 jag f-pace that has been in the shop since 23 August 2022 waiting on a rework for a wiring problem. Today is 17 sept 2022 and I have not gotten back yet, what I don"t understand my car was taken back to the shop for the same problem, so it should have had priority because the problem was not fixed. I belive that it has taken to long, last time for my car
Dealership is enadequate to repair my car
hello I have a 2017 jag f-pace that has been in the shop since 23 August 2022 waiting on a rework for a wiring problem. Today is 17 sept 2022 and I have not gotten back yet, what I don"t understand my car was taken back to the shop for the same problem, so it should have had priority because the problem was not fixed. I belive that it has taken to long, last time for my car
- Customer service 2.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worse Service Dept Ever!
Very Disappointed with the service I have received. I have been waiting for diagnostics for my car since May. Also took car in for service and new tires, after service my rear tire has a slow leak. I was informed that it was a cracked rim which was not cracked prior to service. Told it would $1000 to replace the rim. Contact online service to follow up and no reponse after 4 days.
Worse Service Dept Ever!
Very Disappointed with the service I have received. I have been waiting for diagnostics for my car since May. Also took car in for service and new tires, after service my rear tire has a slow leak. I was informed that it was a cracked rim which was not cracked prior to service. Told it would $1000 to replace the rim. Contact online service to follow up and no reponse after 4 days.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Professional and Accommodating
Wonderful experience with Luis and Amita. They made the purchase process clean, streamline and efficient. The car sold its self bc we?d been looking for a while but these two absolutely made the process a pleasant experience.
Very Professional and Accommodating
Wonderful experience with Luis and Amita. They made the purchase process clean, streamline and efficient. The car sold its self bc we?d been looking for a while but these two absolutely made the process a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Dealership Experience! Exceeded my expec!
I must say that I was very impressed with this dealership! I live in Atlanta and contacted this dealer about buying a car online. They were very friendly and amazingly accommodating. When I arrived, everything was ready for me and I was in and out under an hour. They were exceptionally friendly and helpful. I could not had a better experience!
Amazing Dealership Experience! Exceeded my expec!
I must say that I was very impressed with this dealership! I live in Atlanta and contacted this dealer about buying a car online. They were very friendly and amazingly accommodating. When I arrived, everything was ready for me and I was in and out under an hour. They were exceptionally friendly and helpful. I could not had a better experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vehicle Purchase
Contacted dealer for purchase of a used vehicle. Salesperson that answered verified vehicle was still available and on the premises. Salesperson was Jonathan, he was very knowledgeable about the features and technology in the vehicle. Very friendly and low pressure buying experience. Overall very pleased with the purchasing process. When I went to pick up the car it was full of gas and had been vacuumed. The car was not as clean as I would have expected. The roof wasn?t washed, the interior was clean-ish. Surfaces still needed to be wiped down and the cup holders cleaned out. The exterior had not been detailed to the level I would have expected from a Jaguar dealer, but I was there to purchase a used vehicle. Based on my experience, I would absolutely recommend Jonathan and the folks at Columbia Jaguar.
Vehicle Purchase
Contacted dealer for purchase of a used vehicle. Salesperson that answered verified vehicle was still available and on the premises. Salesperson was Jonathan, he was very knowledgeable about the features and technology in the vehicle. Very friendly and low pressure buying experience. Overall very pleased with the purchasing process. When I went to pick up the car it was full of gas and had been vacuumed. The car was not as clean as I would have expected. The roof wasn?t washed, the interior was clean-ish. Surfaces still needed to be wiped down and the cup holders cleaned out. The exterior had not been detailed to the level I would have expected from a Jaguar dealer, but I was there to purchase a used vehicle. Based on my experience, I would absolutely recommend Jonathan and the folks at Columbia Jaguar.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks for the recommendation, and have an amazing day!
Awesome Service
Another awesome experience. The service technician was very pleasant and very knowledgeable. I have purchased three Jaguars from the Columbia location.
Awesome Service
Another awesome experience. The service technician was very pleasant and very knowledgeable. I have purchased three Jaguars from the Columbia location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Car Purchase
That was the most easiest purchase I?ve ever made purchasing a car!!! Nice people!!!
Car Purchase
That was the most easiest purchase I?ve ever made purchasing a car!!! Nice people!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sharee, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Service/Repair
I was having car issues.Linda, my service representative went above and beyond to make my experience easy and my car was fixed in a short amount of time
Service/Repair
I was having car issues.Linda, my service representative went above and beyond to make my experience easy and my car was fixed in a short amount of time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Netra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Quick & reliable service
My issue was fixed thoroughly & in a timely manner
Quick & reliable service
My issue was fixed thoroughly & in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ashley, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!