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City Chevrolet of Grayslake

4.8
(545 reviews)
Visit City Chevrolet of Grayslake
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2024 consumer dealer award View 2 awards
2024 consumer dealer award 2023 consumer dealer award

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Inventory

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Reviews

4.8
(545 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City Chevrolet of Grayslake from DealerRater.

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5.0

Great dealer and great experience.

Great dealer and great experience. Sales team was great and very knowledgeable. Not pushy and allowed me to go over all available options.

5.0

Great dealer and great experience.

Great dealer and great experience. Sales team was great and very knowledgeable. Not pushy and allowed me to go over all available options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Working with the team at City Chevy is always smooth and

Working with the team at City Chevy is always smooth and easy. This is my second car I've purchased from them and I can't recommend them highly enough!

5.0

Working with the team at City Chevy is always smooth and

Working with the team at City Chevy is always smooth and easy. This is my second car I've purchased from them and I can't recommend them highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business, Kalie! We appreciate you so much and all of your kind words. We look forward to seeing you again! Nick Faciano nfaciano@citychevygrayslake.com

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5.0

Professional and persistent, but not pushy.

Professional and persistent, but not pushy. I told them I am a nonpatient person. They respected that.

5.0

Professional and persistent, but not pushy.

Professional and persistent, but not pushy. I told them I am a nonpatient person. They respected that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Nick Faciano nfaciano@citychevygrayslake.com

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5.0

Eddie went above and beyond on service he was really

Eddie went above and beyond on service he was really helpful and understanding with everything i had questions on

5.0

Eddie went above and beyond on service he was really

Eddie went above and beyond on service he was really helpful and understanding with everything i had questions on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Roberto, for your wonderful review! We are thrilled that Eddie had the opportunity to provide you with great service. We thank you for choosing City Chevrolet of Grayslake! Dan Brasil dbrasil@cityautogroup.com

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5.0

The best dealership I have been too, they are not in your

The best dealership I have been too, they are not in your face and pushy. Very professional and awesome about giving you your space and respect. Would definitely recommend and purchase from them again.

5.0

The best dealership I have been too, they are not in your

The best dealership I have been too, they are not in your face and pushy. Very professional and awesome about giving you your space and respect. Would definitely recommend and purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil dbrasil@cityautogroup.com

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5.0

Erick Monrroy did an exceptional asset to Chevy’s sales

Erick Monrroy did an exceptional asset to Chevy’s sales team. He was very welcoming to me and my dad. Their deep knowledge of Chevy’s vehicle lineup, combined with their genuine enthusiasm for the brand, makes the car-buying experience both informative and enjoyable for customers. They excel in understanding customer needs, providing tailored recommendations, and offering transparent and honest communication throughout the purchasing process. Their dedication to customer satisfaction and their ability to build lasting relationships have consistently resulted in high customer retention and positive feedback. I highly recommend this hard working man for their professionalism, expertise, and outstanding service. Thank you

5.0

Erick Monrroy did an exceptional asset to Chevy’s sales

Erick Monrroy did an exceptional asset to Chevy’s sales team. He was very welcoming to me and my dad. Their deep knowledge of Chevy’s vehicle lineup, combined with their genuine enthusiasm for the brand, makes the car-buying experience both informative and enjoyable for customers. They excel in understanding customer needs, providing tailored recommendations, and offering transparent and honest communication throughout the purchasing process. Their dedication to customer satisfaction and their ability to build lasting relationships have consistently resulted in high customer retention and positive feedback. I highly recommend this hard working man for their professionalism, expertise, and outstanding service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with City Chevrolet of Grayslake. We appreciate your business and hope to see you again soon! Dan Brasil dbrasil@cityautogroup.com

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5.0

Eddie Barraza and Enrique Garibay were amazing!

Eddie Barraza and Enrique Garibay were amazing! We drove 2 hours and 15 minutes to get the vehicle we research and wanted. They made it happen. THANKS SO MUCH!!!

5.0

Eddie Barraza and Enrique Garibay were amazing!

Eddie Barraza and Enrique Garibay were amazing! We drove 2 hours and 15 minutes to get the vehicle we research and wanted. They made it happen. THANKS SO MUCH!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil dbrasil@cityautogroup.com

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5.0

Eddie was great to deal with and understood my needs for

Eddie was great to deal with and understood my needs for the deal to work.

5.0

Eddie was great to deal with and understood my needs for

Eddie was great to deal with and understood my needs for the deal to work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Eddie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Chevrolet of Grayslake! Nick Faciano nfaciano@citychevygrayslake.com

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5.0

This was a great dealership, continue to purchase all my

This was a great dealership, continue to purchase all my vehicles from this dealership. Have explored other dealerships and always come back here for the service and deals.

5.0

This was a great dealership, continue to purchase all my

This was a great dealership, continue to purchase all my vehicles from this dealership. Have explored other dealerships and always come back here for the service and deals.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil dbrasil@cityautogroup.com

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5.0

This was the Best car buying experience we have had ever!

This was the Best car buying experience we have had ever! Jessie was super nice and very helpful!

5.0

This was the Best car buying experience we have had ever!

This was the Best car buying experience we have had ever! Jessie was super nice and very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that Jesse had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil dbrasil@cityautogroup.com

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See all 545 reviews