Reviews
Personnel are very courteous and accommodating.
Personnel are very courteous and accommodating. Time to complete service was exceptional and would highly recommend Glassman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased 2 Genesis from Glassman.
I have purchased 2 Genesis from Glassman. Their staff and service are excellent. Great place to buy a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my MY08 Saab 93x for an oil change and remote
I took my MY08 Saab 93x for an oil change and remote reprogram and everything was completed with the estimated time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I received great service.
I received great service. They were communicative, polite, and completed the repairs in a timely manner. Because the repairs would take more than 3 hours, they offered me a ride home even though I was outside of their service area.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
everything was perfect.
everything was perfect. Car was ready as promised. Very pleasant experience. Would definately go back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service experience.
Great service experience. Very professional. Kristina was very knowledgeable and accommodating. Car was ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Checkin was fast and efficient I was happy with the
Checkin was fast and efficient I was happy with the service that was provided by the service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fast and efficient.
The service was fast and efficient. Adam was very helpful with the checkin and check out.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Between Mel and a serviceman they figured out how to
Between Mel and a serviceman they figured out how to install a handle on the inside of the trunk for me. As a short person I had to use a step stool to close the trunk - a hassle beyond belief. (Really Subaru engineers????) They did a fabulously creative fix and my service was excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Do not buy a car from Glassman Automotive Kia or any
Do not buy a car from Glassman Automotive Kia or any other. I have been lied, to mentally xxxxx, abandoned, mentally assaulted. I purchased a used car from Glassman for my daughter a 2014 Ford Focus. They broke my car latch on my door and tried to blame it on me and my husband. Gary the manager and Chander the sales rep took my vehicle to Avis Ford to be fix after they said they were not grotto fix it and abandoned my car there. Went to Avis Ford they could not find it. It sat on there lot for 24 hrs without anyone knowing it was there. I will never buy a car from Glassman and will tell everyone don't buy one from you. If this is how you treat customers I want know part of you or your dealership ever!!! I have never been treated with such disrespect in my life. You can feel and see the racism in the dealership. I guess wrong color poor service hang them now. This dealership has cause me such anxiety, headaches and pain. I will burn in xxxx before I come back here !!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
