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Glassman Automotive Group, Inc

(2,191 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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1) Service is thorough.

1) Service is thorough. 2) Staff keeps customers informed. 3) Transportation is provided if you can"t remain at the dealership during repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"Excellent service from start to finish—my car dealer

"Excellent service from start to finish—my car dealer was knowledgeable, patient, and made the entire process smooth and stress-free." "I had a fantastic experience purchasing my vehicle—transparent pricing, great communication, and outstanding customer care." "Professional, friendly, and efficient—I couldn’t be happier with my new car "

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was friendly and polite.

Everyone was friendly and polite. Andrew answered questions I had about the vehicle that was purchased and took me on a test drive. The transaction went smoothly from my trade in to transferring insurance and plates. I love my new car, very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had what we wanted on hand.

Had what we wanted on hand. Worked with us to get the financing we wanted. Whole thing was pretty painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly service writers interested in your problem and

Friendly service writers interested in your problem and get it fixed properly . Hand washed vehicle after the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great staff to work with and made my purchase easier than

Great staff to work with and made my purchase easier than I’ve ever had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales expert Andrew and Finance manager Darin did an

Sales expert Andrew and Finance manager Darin did an excellent job supporting us. Hyundai Finance on the other hand charges way too high of an interest rate. We made a big mistake getting involved with financing our purchase. We should have paid cash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Responsive and courteous.

Responsive and courteous. Easy scheduling. I usually have my car serviced by another dealership, but had difficulty reaching anyone in the service department despite calling several times and leaving messages. Glassman responded promptly and online scheduling was great. I was kept updated during the service and they arranged transportation for me while my car was in their care. Would definitely return to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership is always courteous and professional.

This dealership is always courteous and professional. I have been a customer for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy process from making the appointment to drop off.

Easy process from making the appointment to drop off. Really professional and friendly service from Corey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.