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Glassman Automotive Group, Inc

(2,191 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
(248) 864-4232 (248) 864-4232

Reviews

(2,191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Glassman Automotive Group, Inc from DealerRater.

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Melissa is an awesome employee.

Melissa is an awesome employee. We had amazing customer service when we visited! 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hi, I want everyone to go see Mike Anderson, Great

Hi, I want everyone to go see Mike Anderson, Great service, Excellent Customer Service, He's the one to see for your Automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Most of my experience was positive, especially with Omar.

Most of my experience was positive, especially with Omar. However, my experience with Tom was less than optimal. He seemed to have a problem remembering the terms that had been agreed to until I had left voicemail reminders. That took place a few days after I took possession of the Subaru. Then the financial agreement was followed up. I wasn’t a happy camper that I had to go to such lengths before a check was issued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ETHAN WAS VERY POLITE AND KNOWLEDGEABLE.

ETHAN WAS VERY POLITE AND KNOWLEDGEABLE. HE ESTABLISHED A RELAXED ENVIRONMENT; ANSWERED ALL MY QUESTIONS; AND WAS KNOWLEDGABLE ABOUT THE CAR SO I DIDN'T FEEL COAXED INTO ANYTHING. HE HAS ALSO SHOWED GOOD FOLLOW UP SKILLS AFTER I BOUGHT THE CAR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to this location with intentions to just browse

I went to this location with intentions to just browse and maybe test drive this red 2024 Outlander I had my eyes on. I wasn't super confident in my approval odds as I had a recent bankruptcy. The first person to approach me was Brett S. He was the most kind, considerate and personable car salesman I have EVER MET (like no used car salesman stereotype here). He was friendly and engaging and cared more about me learning more about this vehicle I loved than selling it to me. He applied no pressure at all. To my surprise I was approved for the Outlander and got to drive home in the vehicle of my dreams. I call her "Ruby Red"!!! If you ever visit this location ASK FOR BRETT S.!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first visit to the dealership for recall

This was my first visit to the dealership for recall work. Corey is extremely knowledgeable and courteous. I really appreciate that he provided regular status with me have to contact him. He also shared future maintenance need options. I appreciate the attentive service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’m was very pleased and happy with Joshua my sales

I’m was very pleased and happy with Joshua my sales person! He should be recognized!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2025 Genesis GV80 Coupe.

2025 Genesis GV80 Coupe. Very good purchase experience; no games or hidden fees when it came to pricing. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've never experienced a rude service person.

I've never experienced a rude service person. They have good snacks & coffee in the lobby. The car wash after is always a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with Gladsman Kia Auto Dealership has been

My experience with Gladsman Kia Auto Dealership has been great since the purchase of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.