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Team Gillman Honda North

(1,278 reviews)
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Gillman Honda North from DealerRater.

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Best Car Buying Experience Ever

From the email to inquire about the vehicle to the signing of the final paperwork in the finance office...the entire experience was very professional and pleasant and resulted in us purchasing a vehicle we are very happy with. Lewis Byrd answered all of our questions and most of all, no pressure or heavy handed sales. He was all about us and meeting our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Superb Service

From the time we walked in the door, to the time we walked out with our new Lexus we were amazed of the service. Our salesman Lewis Byrd treated us like royalty. To us then meeting the Finance Director Neil Pratt who mad us feel like family more than a customer. Lewis and Neil, thank you for making our purchase a easy and GREAT experience!!! I will recommend this dealership to anyone. You guys Rock!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

They help me to get the vehicle that's fit my budget helpful in all aspects finding the right vehicle financing total customer satisfaction I will recommend all my family and friends. I left the dealership with total confidence and peace of mind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our second wonderful buying experience at Honda of Spring

We purchased a Honda Insight and it was such a nice stress free experience that we knew when we were ready to buy again we would be back. That was back in 2010 and our second time around was just as pleasant. You tell these people what you want and do not want and they listen. They do not try to push extra stuff on you that you are not interested in. It also did not take hours to complete the process either, another plus. We have used Honda of Spring for all maintenance as well and have had no complaints in that department either. All around great place. We will be back. The Browns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Went to dealership just to look for a car for my daughter. Lewis presented a deal we couldn't refuse. We got the car within the price range, a great rate all without being pressured. He was honest and attentive to all questions and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First Car, Best Car

Newly college graduate, came in after a few unsuccessful visits to different dealerships in trying to find an affordable option. Andy and Neil were more than helpful in helping find the best deal and getting me approved for my first car. Drove off the lot the same day, and I couldn't be happier with my choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wonderful working with Andy and Neil

We came in after a terrible experience at Gillman Honda earlier in the day. Andy was more than helpful and made sure we left with the car we wanted and the deal we needed. Super appreciative for all of his hard work to make it happen!! Thank you so much, Andy!! We then worked with Neil who was also wonderful. He made all of the paperwork quick and easy. Great team between the two of them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Caring and helpful

My experience was really good. He is a good listner and never tried to push me towards anything which I dont like. Managers are really good and they want the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Worst dealership...

Worst dealership ever. They will tell you something and do opposite. Never shop here. Salesman Mark told me its 2017 pilot over the phone and at dealership, on the paperwork it was 2016. Can't trust this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

As we discussed and I am sorry you felt your purchase should have been a 2017. The 19 documents that were signed during negotiations, at closing, verbally disclosed and as admitted by you in your review all stated you purchased a 2016. If that was an issue you could have walked away at anytime prior or during closing. There is simply too many disclosures not to know what you were purchasing.

Great Experience and service

Andy was helpful with the process and patient with me in choosing a vehicle. Neil was explained everything thoroughly and extremely helpful. I highly recommend Andy and Neil for anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.