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Gateway Classic Cars

(335 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(618) 215-7375 (618) 215-7375

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car became not available by the time I got in touch with

Car became not available by the time I got in touch with them. Maybe next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Harold, thank you for taking the time to leave a review! Please keep an eye on our website as we are always bringing in new inventory and feel free to reach out if you have any questions!

Never responded to my question.

Never responded to my question. I would not give a rating any higher than I did

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

gwstein1953, If you would like to give us a call here at 618-271-3000 we could look up the vehicle you are referring to and connect you with the correct showroom to answer any questions you may have.

Consumer response

It's very difficult to purchase a vehicle when the dealer doesn't respond. My question is if you're not interested in selling a vehicle why advertise it on My Cars. Com?

The gateway classics apparently did not have the time to

The gateway classics apparently did not have the time to reach back to me after I sent them two emails. I gave them one week then moved on to another dearler ship and purchased a 1967 restored Cougar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dcgabbert, If you would like to discuss your concern above further please give us a call here at 618-271-3000. We can then look further into this matter.

Never heard anything from anyone about this car.

Never heard anything from anyone about this car. Wouldn’t take car now even if it was free

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for addressing your concern. If you are still interested and want to let us know of the particular vehicle our Corporate office could look into this for you.

I started this search looking for MG's in the Las Vegas

I started this search looking for MG's in the Las Vegas Nevada area only. That never happened. I even replied once stating I had a limited search area and all I got was continued listening hundreds of miles away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kenneth it looks like we have about 40 MG's listed for sale on our website right now. It does look like the closest MG to you is in our Denver area location. It does not look like we currently have any listed in our Las Vegas location as of right now, but our inventory is always growing. I will attach the link we have right now to the vehicles we currently have listed. https://www.gatewayclassiccars.com/make/mg

Dealer response

I understand your concerns. Unfortunately since we do not own the vehicles and they are here on consignment we are not able to move them to different locations. However our sales teams are efficient in doing walk arounds ,videos and pictures of anything that you might like to see on the vehicle. You can also hire a 3rd party inspection to go out to assess the vehicle since you may not be in that area the vehicle is in.

Consumer response

Have you the ability to see where inquiries originate? If you do maybe moving some of your in inventory to locations of high interest. Pictures are good but do not inspire me to drive hundreds of miles to inspect the vehicle further.

Was talking to Kevin morse about the 70 thunderbird, then

Was talking to Kevin morse about the 70 thunderbird, then all of a sudden he cut off communication. I called twice more and left messages but no call back. I have no idea why he stopped communicating about the thunderbird.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we understand your concern. If you would like to give our Corporate office a call so this can be looked into and to get you further assistance, we would be more than happy to help. You can reach us at 618-271-3000.

I was called back within an hour of my request.

I was called back within an hour of my request. The salesperson was able to answer all of my questions and was very honest and open.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a positive review. We are happy to hear that your request was able to be accommodated in a timely manner.

I never hear back from the dealer about the availability

I never hear back from the dealer about the availability or condition of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

R. Letson, I do apologize, is there a specific vehicle with a stock number that you are referring to so this can be looked into?

Would not trust with a single $1!

Would not trust with a single $1. Buy with EXTREME CAUTION and don't believe a single word they say. I bought an Opel from this dealership at their Tampa location and was told everything was in working order and was drivable. It was NOT in working order and the driving video shared was apparently from many months prior. First of all, they got the year wrong on the paperwork, which meant all of the paperwork had to be redone. I told them I would sign the new paperwork when I arrived in a week and a half time. After badgering me everyday for days to sign the updated paperwork remotely (should have been a big red flag, but I thought I could trust these guys), I signed the updated paperwork. They were clearly badgering me to sign the updated paperwork because the car was far from drivable. There was a MAJOR leak coming from the fuel tank (gushing ounces of fuel a second) AND a carburetor fuel leak, constantly dripping fuel inches from the exhaust header. Far from drivable. On top of this, they had to cold start the engine with starting fluid directly to the carburetor (likely also related to the carburetor leak issue, but sorting through that at the moment). Now when buying a classic car, I expect to have to do some work. I'm not complaining about the following, but would have appreciated being aware of these before buying - the headlights didn't work; one brake light was out; the aftermarket alarm for the car didn't work; there were some exterior and interior blemishes that conveniently weren't captured in various picture angles (I actually think some photos were doctored looking back at the picture, but obviously hard to prove)... These alone are annoying, but all of them are expected in buying a 50+ year-old classic car. What is NOT expected is to show up to a dealership expecting to drive a car away for them to have to start a car with starting fluid and when they add fuel, have that fuel pouring out of the bottom of the gas tank. Even if those were fixed, fuel dripping onto the exhaust headers is a recipe for highway disaster. I talked with the corporate team who felt this was an appropriate way to deal with customers. No redressability or accountability!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
198 people out of 201 found this review helpful. Did you?
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Dealer response

Ryan, we appreciate you addressing your concerns. Unfortunately we were not aware of any leaks pertaining to the vehicle while it was here on consignment with us. We do like to offer each potential buyer the option of getting their own third party inspection on the vehicle prior to purchase as they are on consignment with us.

No response after sending questions to them twice

No response after sending questions to them twice regarding a car which they had listed and had recently lowered the asking price. No indication that they are very motivated to sell their inventory...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out. If you want to give us a call here at 618-271-3000 we can get your questions answered for you based on the vehicle you are looking for.