Reviews
Write a reviewDon't waste your time because they will waste yours.
Don't waste your time because they will waste yours. Made an appointment to see a car, showed up on time and the car was buried in a warehouse with other cars. They never made any effort to allow a test drive other than walking around it and starting it up. I was told because they have too many tire kickers. They do however like to brag about the owner's "collection" which seemed to be most of the cars there. Apparently they don't care about selling cars.
Don't waste your time because they will waste yours.
Don't waste your time because they will waste yours. Made an appointment to see a car, showed up on time and the car was buried in a warehouse with other cars. They never made any effort to allow a test drive other than walking around it and starting it up. I was told because they have too many tire kickers. They do however like to brag about the owner's "collection" which seemed to be most of the cars there. Apparently they don't care about selling cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
If you buy a car from global auto gallery, you better go
If you buy a car from global auto gallery, you better go there and test drive it. I bought a car over the internet I found on cargurus. They were great until they got my money and I got the car that had a failing clutch. They refused to make it right and then offered me $700 to get me to remove a negative review. I told them to make my experience positive by making me whole again and refund my $2500 I had to spend on a clutch. They refused. So once they get your money you're out of luck. I'm sure others have removed negative reviews for them after a small offer, but I can't be bought that easily. They already had a form ready with the stipulation of removing the review, so clearly this is standard practice due these shady people. Don't go there.
If you buy a car from global auto gallery, you better go
If you buy a car from global auto gallery, you better go there and test drive it. I bought a car over the internet I found on cargurus. They were great until they got my money and I got the car that had a failing clutch. They refused to make it right and then offered me $700 to get me to remove a negative review. I told them to make my experience positive by making me whole again and refund my $2500 I had to spend on a clutch. They refused. So once they get your money you're out of luck. I'm sure others have removed negative reviews for them after a small offer, but I can't be bought that easily. They already had a form ready with the stipulation of removing the review, so clearly this is standard practice due these shady people. Don't go there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Brett. We stand behind every vehicle we sell, and have many satisfied clients around the country over the years. Even if something goes wrong after the purchase, we will make it right; however, we cannot do so when there is clear dishonesty. The vehicle was not delivered with a faulty clutch. We contacted the shop you brought the car to and obtained the full diagnosis. Their report noted that the car came in with a burnt clutch, and it had been driven an additional 1,500 miles since delivery (you told us you drove it twice for a few miles). Several issues you raised were also not present upon inspection. Additionally, we found public posts from you discussing racing the car and boasting about its speed just two days after taking delivery. You also upgraded the wheels shortly after taking delivery, while claiming the car had a bad clutch at the same time. During our conversations, there were multiple inconsistencies that did not align with the facts.