Reviews
He was very helpful in helping me pick out the right
He was very helpful in helping me pick out the right vehicle for me Friendly and knowledgeable about how the different things worked in the car
He was very helpful in helping me pick out the right
He was very helpful in helping me pick out the right vehicle for me Friendly and knowledgeable about how the different things worked in the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're glad to hear that you had a positive experience with us at Huston Chrysler Dodge Jeep RAM. It's great to know that our team was helpful and knowledgeable in assisting you with selecting the right vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
I'm still having the same problem!
I'm still having the same problem! I'm going to bring it back when I have problems again.
I'm still having the same problem!
I'm still having the same problem! I'm going to bring it back when I have problems again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand that you're still facing issues with your vehicle, and we appreciate your willingness to bring it back to Huston Chrysler Dodge Jeep RAM. Please feel free to reach out to us directly if you would like to discuss your concerns further. Your feedback is invaluable. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Excellent service clean and friendly staff and facility
Excellent service clean and friendly staff and facility Vehicle was done in a timely manner and return clean
Excellent service clean and friendly staff and facility
Excellent service clean and friendly staff and facility Vehicle was done in a timely manner and return clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with our clean and friendly staff at Huston Chrysler Dodge Jeep RAM. Our team takes pride in providing timely service and ensuring your vehicle is returned in top shape. We look forward to seeing you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
The service department wasn’t honest with us after
The service department wasn’t honest with us after waiting 4 hrs for the repair to be completed!! Thankfully before we left my husband checked the piece that was supposed to be worked on and Arturo said it was all fixed, but it wasn’t. So we had to make another appointment. So needless to say my husband wasn’t impressed from the get go! I’ve shortened this story, but hopefully you get the drift.
The service department wasn’t honest with us after
The service department wasn’t honest with us after waiting 4 hrs for the repair to be completed!! Thankfully before we left my husband checked the piece that was supposed to be worked on and Arturo said it was all fixed, but it wasn’t. So we had to make another appointment. So needless to say my husband wasn’t impressed from the get go! I’ve shortened this story, but hopefully you get the drift.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, June. We appreciate your feedback regarding the service you received at Huston Chrysler Dodge Jeep RAM. It’s important to us that our customers feel confident in the work being done, and we understand your concerns about the repair process. We encourage you to reach out to us directly so we can address this situation further and ensure it is resolved to your satisfaction. We value your input and hope to improve your next visit. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Took my vehicle in for a clutch and fly wheel replacement
Took my vehicle in for a clutch and fly wheel replacement on my jeep. It was 3500.00 with labor to complete. Picked up my jeep and it was still making noise. Took it back to the dealer , They blamed they after market clutch (had no choice to buy, they couldn’t get a factory clutch) and there was no adjustment possible and it was safe to drive even though it’s making a rotating noise with a slight grind. Picked up my jeep today and I get a few blocks down the road and smoke starts pouring out from under the hood. I don’t know if they spilled something or purposely did something to my jeep, it was not smoking when I brought it to them. I’m taking my jeep to another mechanic to see if they tampered with my jeep and if they made a mistake putting in my clutch and if the noise can be adjusted to not make the noise it never had before. I don’t feel comfortable doing business or having work done at this dealership anymore.
Took my vehicle in for a clutch and fly wheel replacement
Took my vehicle in for a clutch and fly wheel replacement on my jeep. It was 3500.00 with labor to complete. Picked up my jeep and it was still making noise. Took it back to the dealer , They blamed they after market clutch (had no choice to buy, they couldn’t get a factory clutch) and there was no adjustment possible and it was safe to drive even though it’s making a rotating noise with a slight grind. Picked up my jeep today and I get a few blocks down the road and smoke starts pouring out from under the hood. I don’t know if they spilled something or purposely did something to my jeep, it was not smoking when I brought it to them. I’m taking my jeep to another mechanic to see if they tampered with my jeep and if they made a mistake putting in my clutch and if the noise can be adjusted to not make the noise it never had before. I don’t feel comfortable doing business or having work done at this dealership anymore.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We value your feedback and understand your concerns regarding the clutch and flywheel replacement on your Jeep. It is important for us to ensure that every vehicle is in perfect condition after service. Our team is currently looking into the events you’ve detailed.
Sales person and team it's very professional.
Sales person and team it's very professional. I hope the service area get better like sales department
Sales person and team it's very professional.
Sales person and team it's very professional. I hope the service area get better like sales department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We appreciate your kind words about our sales team at Huston Chrysler Dodge Jeep RAM. We're committed to providing excellent service and will certainly take your suggestion for improvement in our service area to heart. We hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
I came in for an oil change that was it.
I came in for an oil change that was it. He told me they were running behind a little maybe hour hour and a half. I was there three hours and I had an appointment for 9:15 in the morning. I left at 12:15 in the afternoon.
I came in for an oil change that was it.
I came in for an oil change that was it. He told me they were running behind a little maybe hour hour and a half. I was there three hours and I had an appointment for 9:15 in the morning. I left at 12:15 in the afternoon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We understand that time is valuable, especially when scheduling service appointments. At Huston Chrysler Dodge Jeep RAM, we appreciate feedback that helps us evaluate how we manage timing and expectations during busy periods. If you’d like to go over your experience in greater detail, feel free to get in touch with us directly. Your concerns matter to us. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Spent 6000$ and didn’t solve the issue, got the truck
Spent 6000$ and didn’t solve the issue, got the truck back to our shop and found out we had back rockers and other issues. Cost us another 7k. Will not be returning and will steer business away from here.
Spent 6000$ and didn’t solve the issue, got the truck
Spent 6000$ and didn’t solve the issue, got the truck back to our shop and found out we had back rockers and other issues. Cost us another 7k. Will not be returning and will steer business away from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Chris, thank you for sharing your experience with us, and we understand your frustration regarding the issues with your truck. We appreciate your feedback, as it helps us improve our services at Huston Chrysler Dodge Jeep RAM. If you would like to discuss this further, please feel free to reach out to us directly. We value your input and hope to address your concerns. Sincerely, The Huston Chrysler Dodge Jeep RAM Team
The service apartment is much much better than it was
The service apartment is much much better than it was several years ago. I will have. No problem returning in the future for service or to buy a new vehicle because of their service.
The service apartment is much much better than it was
The service apartment is much much better than it was several years ago. I will have. No problem returning in the future for service or to buy a new vehicle because of their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you’ve noticed the improvements at Huston Chrysler Dodge Jeep RAM and that you feel confident returning for service or purchasing a new vehicle in the future. We look forward to assisting you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team
Okay I like the attention to detail.
Okay I like the attention to detail. Comfortable waiting area with complimentary drinks and snacks. I also like the complimentary car wash following service work.
Okay I like the attention to detail.
Okay I like the attention to detail. Comfortable waiting area with complimentary drinks and snacks. I also like the complimentary car wash following service work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! It's great to hear that you appreciated the attention to detail at Huston Chrysler Dodge Jeep RAM, as well as our comfortable waiting area and complimentary services. We strive to provide a wonderful experience for our customers. We look forward to welcoming you back next time! Sincerely, The Huston Chrysler Dodge Jeep RAM Team